Public Speaking Final Flashcards

1
Q

What are the four theories that have been used to explain speech anxiety?

A

Heredity Theory, Social Learning Theory, Skills Deficit Theory, and Expectancy Theory

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2
Q

Which theories do we currently feel are pretty good explanations of why speakers experience speech anxiety?

A

Skills Deficit Theory and Expectancy Theory

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3
Q

How does the concept of self-presentation relate to speech anxiety?

A

Speech anxiety is basically when you’re nervous about talking in front of people. Self-presentation is when you try to make yourself look good in front of others. When people feel anxious about speaking in public, they often try extra hard to present themselves well. So, they might rehearse a lot, watch their body language, or try to say things that will make them look good to the audience. It’s like trying to impress people even more because you’re worried about how they’ll see you when you speak.

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4
Q

What are the various ways to reduce speech anxiety (i.e. the 8 recommendations
discussed in the online lecture and the additional recommendation discussed in
class)?

A

Don’t think of a speech as a speech, Don’t worry about exact wording, Start with an easy introduction, don’t let the audience know that you are having trouble, don’t think of anxiety (nervousness) as a bad thing, Don’t strive for perfection, don’t forget about the audience, practice, and keep speech content simple.

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5
Q

What is a “performance orientation” and what is a “communication orientation”
when it comes to giving a public speech? How do these two orientations relate to
controlling speech anxiety?

A

Grand elaborate performance.
Extension of communications with others on a daily basis.

A public speech is not different from the daily communication with others.
The speech part is not scary, more effective, aspect of normal conversations. Adjust thinking
Less if a performance orientation and more of a communication orientation.

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6
Q

When do speakers (at what point in the speech) experience the highest level of
speech anxiety?

A

Speakers usually feel the most nervous right at the start of their speech when they first begin talking to the audience. That’s because they’re focused on making a good impression and might worry about forgetting what to say. As the speech goes on, they often start feeling more comfortable.

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7
Q

What is the relationship between arousal and performance?

A

If you’re too relaxed or not excited enough, you might not do well because you’re not motivated.

But if you’re too anxious or stressed, it can also hurt your performance because you’re overwhelmed.

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8
Q

What is the relationship between speech anxiety and audience-centeredness?

A

When people feel nervous about speaking in public (speech anxiety), they often get too focused on themselves and their worries. But if they shift their focus to think more about the audience (audience-centeredness), it can help them feel less nervous. By paying attention to what the audience needs and wants, speakers can feel more confident and do a better job. So, being audience-centered can actually help reduce speech anxiety.

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9
Q

What is the relationship between cognitive load and speech anxiety?

A

When people are anxious about speaking in public, it can make it harder for them to think clearly and remember what they want to say (that’s cognitive load). At the same time, when they’re struggling to think clearly, it can make them even more anxious. So, anxiety and cognitive load can feed off each other, making it tough to give a good speech.

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10
Q

Why is speech delivery important?

A

engages your audience, establishes credibility, makes an impact, and builds connections with listener

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11
Q

According to recent nonverbal research (from Levasseur & Munz), which is more
important: speech content or speech delivery (be certain that you are able to use
the Elaboration Likelihood Model to explain the answer to this question)?

A

speech delivery

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12
Q

According to Levasseur & Munz’s recent research, what aspects of speech
delivery are most important to an audience’s evaluation of a public speech?

A

eye contact, and delivery

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13
Q

What are the two “guiding principles of speech delivery” (know both terms and
what they mean)?

A

Conversationality: Public speaking delivery exhibits the nonverbal characteristics of a normal conservation.

Immediacy: Quality conveyed by a set of verbal and nonverbal communication behaviors that contribute to reducing the perceived physical or psychological distance between communicators.

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14
Q

What is proxemics?

A

The study of distances between communicators.

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15
Q

What are Hall’s four proxemics distances and what do those distance
categories tell us about effective public speaking today?

A

Intimate distance, personal distance, social distance, and public distance. Different distances convey different relationships and situations. More space to strangers, superior formal relationships, power/authority far away.

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16
Q

What is the big “delivery rule” when it comes to proxemics and effective
speech delivery?

A

Speakers want to get close to their audience as they can without violating their audience member’s personal space.

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17
Q

How do podiums affect speech delivery?

A

Reading text, losing the quality of conservational and losing eye contact with the audience. Use it if you have to.

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18
Q

How does movement benefit a speaker?

A

Relaxes speakers, reinforces verbal message, enhances audience attention, diversifies eye contact, can enhance speaker credibility

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19
Q

What are the qualities of “credible movement” (from Psychologist Michael
Korda’s work)?

A

Confident, ambitious, purpose, has strong credibility. Milton: Nervous, no credibility wonders around, unsure. Movement, credible movement, dynamic, purposeful, on a mission, and credibility.

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20
Q

What are the rules for movement when it comes to effective speech delivery?

A

Take at least 3 steps. Pick up your feet, let your movement be motivated, move during transitions. Point A to Point B. Walk to the person eye contact being natural. Stationary most of the time

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21
Q

What did Amy Cuddy find in her research comparing power positions against non-power positions? What does Cuddy’s research tell us about effective speech delivery?

A

Confidence. Power position: Testosterone levels goes up.

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22
Q

What stances should you avoid as a speaker?

A

Fig Lead stance, hitler stance, loose chance, form stance, mini-podium stance.

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23
Q

What are the rules for gesturing effectively as a speaker?

A

Use your whole arm: Avoid flipper gestures and avoid chicken-arm gestures: Elbows in, keep it away from body. Combine gestures. Don’t let hands come together-posture.

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24
Q

What are the three key vocal qualities for effective speech delivery?

A

Conversationality, Enthusiasm, Articulateness.

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25
Q

What are the “four modes of speech delivery”? Which mode is generally
recommended today when it comes to effective speech delivery?

A

Manuscript Speech Delivery, memorized speech delivery, impromptu speech delivery, and Extemporaneous speech delivery.

Extemporaneous speech delivery is recommended today.

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26
Q

What is the difference between linear models of communication and
transactional models of communication? What does this difference tell
us about effective speech delivery?

A

Linear: The speaker sends the message directly to the audience.

Transactional: The audience is doing things that affect the speaker as well. Continuous feedback affects the speaker and audience’s atmosphere.

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27
Q

What are vocal fillers and how do they relate to effective speech delivery?

A

um, like, so

Using them repeatedly though will probably reduce our audience’s perception and credibility.

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28
Q

When do speakers need to stop work on “writing” their speech?

A

Speech writing must stop at least 24 hours before speech delivery.

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29
Q

Why is Eye Contact important to a speaker (and how important is it)?

A

Engaging at an interpersonal level. Very strong eye contact got the audience’s attention.

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30
Q

What are the nonverbal functions of eye contact?

A

Building interpersonal relationships-cue indicating a desire for more intimacy.

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31
Q

How important is eye contact as an immediacy cue?

A

Eye contact-high immediacy cue, most important. To an individual for a closer relationship.

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32
Q

What contrasting messages do we send to an audience when we
have a high level of eye contact vs. a low level of eye contact?

A

High-level: more confident, more intelligent, friendly, more sincere. Low-level: cold, pessimistic, immature, defensive

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33
Q

What is speaker credibility?

A

The extent to which an audience accepts what a speaker says due to their perceptions of that speaker.

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34
Q

How does eye contact relate to speaker credibility?

A

Anxiety leads to lower level of eye contact in social situations. Speakers struggle with the most, Comes with a lot of confidence building. When an individual is experiencing speech anxiety, they lower their level of eye contact

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35
Q

What are bad forms of eye contact?

A

Focus on dot in back of room, look at top of people’s heads, windshield wiper, shotgun blast approach

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36
Q

What is the big rule for holding effective eye contact as a speaker?

A

Hold your eye contact longer than you think you need to

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37
Q

How long should a speaker hold eye contact.

A

For a complete thought, 3 seconds

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38
Q

How difficult is it for speakers to master effective eye contact (i.e. in
comparison to other delivery skills)?

A

Anxiety leads to lower level of eye contact in social situations. Speakers struggle with the most, Comes with a lot of confidence building. When an individual is experiencing speech anxiety, they lower their level of eye contact

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39
Q

How does eye contact relate to speech anxiety?

A

Anxiety leads to lower level of eye contact in social situations. Speakers struggle with the most, Comes with a lot of confidence building. When an individual is experiencing speech anxiety, they lower their level of eye contact

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40
Q

How does Generation Z compare to previous generations when it comes to
eye contact?

A

horribly

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41
Q

What is the relationship between speech anxiety and speech rehearsal?

A

The speaker spends too much time writing and not enough time rehearsing

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42
Q

What are the two phases of speech rehearsal? What are speakers supposed
to do during each phase?

A

Oral phase- going over outline out loud and talking through it.

Simulation phase- attempt to replicate speaking experience, must replicate speaking environment as much as possible, must practice proper delivery techniques

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43
Q

Does “Live Audience” rehearsal matter? If so, does the size of the live
audience matter?

A

yes, it should replicate the same room size

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44
Q

Is it helpful for speakers to practice in front or a mirror?

A

yes, but you also need to practice in a room

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45
Q

What does Paul Fitts’ Perceptual Motor Skills Acquisition Model tell us
about acquiring effective speech delivery skills (as part of this answer be certain that you know the two stages in Fitts’ model)?

A

As long as you continue to work on a nonverbal skill you will become very good at it.

Cognitive stage- thinking about everything you’re doing; body motion is mediated by cognitive effort.

Autonomous stage - doing the action simultaneously (becomes second nature), body becomes unconscious and automatic (smooth and good)

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46
Q

What are the “three key battles” of public speaking (if you don’t know the answer
to this one, don’t bother coming to the final)?

A

attention, retention, comprehension

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47
Q

Which battle is the most important battle in giving an effective speech?

A

attention

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48
Q

What does cognitive load theory tell us about an audience’s ability to process a
public speech?

A

The human mind at any given point in time has a very limited ability to process the information that is coming into it. When spoken words are coming rapidly at an audience it is very difficult to process all that information, in fact, lots of the words never get processed at all

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49
Q

How much information does an audience retain from the average speech?

A

10%

50
Q

What are the four “qualities” of rhetorically sensitive speakers (and know what
these four qualities mean for effective public speakers)?

A

interaction conscious, accept their personal complexity, have a tolerance for intentional searching, appreciate the communicability of ideas

51
Q

What is the instrumental school of thought about self-concept? What is the
expressive school of thought about self-concept? What do these two schools tell
us about effective public speakers?

A

Does not believe we have true self. We have roles we move in and out of depending on situation.

52
Q

What are the two criteria for good informative speech topics/content?

A

need to know, neat to know

53
Q

How do lists work in pubic speeches?

A

Never recite lists to people verbally.

54
Q

What are the benefits of good speech organization (research suggests that
organization helps a speaker how?)?

A

NO learning improvements with students. “misused more than used”- could get a benefit from it but it wasn’t being used properly. “underutilized or overutilized”.

55
Q

How does the organization of information relate to memory consolidation
process?

A

Grouping similar things together or using tricks to remember helps your brain make sense of it.

56
Q

Why are organized speakers able to produce more attitude change (be sure to
reference the credibility effect and the repetition effect in answering this
question)?

A

Because they present information in an organized way that makes them seem more credible and true. (usually using repetition)

57
Q

What are the parts of a public speech in the correct order?

A

thesis, preview, transitions, summary

58
Q

What are the qualities of a good speech thesis?

A

Short, clear, one idea, encompass all of the speech, avoids the word “persuasion”

59
Q

What is the instantly repeatable standard?

A

the audience should be able to repeat your main points after the speech, using repetition is effective

60
Q

What is the relationship between psychological reactance and the
language used in a good speech thesis?

A

a certain amount of arousal is a good thing, but if you use too much it works against you

61
Q

What is a speech preview?

A

brief statement that goes over the speech topics

62
Q

What are the qualities of a good speech preview?

A

Clear, catch, no more than three ideas, relate to thesis statement.

63
Q

How do we make a speech preview “catchy”?

A

create a hook

64
Q

According to psychologist George Miller’s work, how many distinct ideas can we hold simultaneously in our short-term memory?

A

7 plus or minus 2

65
Q

What is the development rule of public speaking?

A

Organizing your speech in a clear and logical way.

66
Q

How many main points can speakers develop in shorter speeches and in
longer speeches? Why?

A

Short: 3, Long:5

67
Q

What are speech transitions?

A

words and phrases that help your argument flow smoothly

68
Q

What are the qualities of good speech transitions?

A

your transition should be apparent. I talked about this, now I’m going to talk about this.

69
Q

What is a speech summary?

A

Simple process of writing a brief overview with the key ideas or main points.

70
Q

What are the qualities of a good speech summary?

A

Bring back thesis, review main points.

71
Q

What are the two most common mistakes that speakers make when they are organizing a speech?

A

lack of structure, overloading information

72
Q

How is repetition advantageous for a public speaker?

A

it really allows the audience to know the main points

73
Q

Why are speech introductions important?

A

audience assesses the speaker during the speech introduction, a point of heightened audience attention.

74
Q

What is the primacy effect?

A

heightening attention at the beginning of the speech

75
Q

What is the recency effect?

A

heightened attention at the end of the speech

76
Q

What are the three steps to a good speech introduction?

A

attention, relevancy, credibility

77
Q

What are the two criteria for an effective attention step in a speech
introduction?

A

capture the audience attnetion, introduce the speech topic.

78
Q

What types of attention-getting steps are recommended, which are
not recommended, and why?

A

recommended: stories, humor, quote, metaphor.

Not recommended: startling fact, questions

79
Q

What are the specific rules for the various forms of attention step
(e.g. “Avoid predicable stories,” etc.)?

A

stories - avoid predictable stories, personal experiences

metaphor and humor - must be funny, avoid metaphors overuse

quotes- don’t use unknown quotes

79
Q

What are the two dimensions of speaker credibility, and how do
Do those dimensions relate to the various attention steps?

A

speaker credibility: expertise and trustworthines. Affext how well the audience pays attention, stays interested.

80
Q

What is the relevancy step in a speech introduction?

A

explain to the audience why the speech is important

81
Q

How should a speaker attempt to fulfill this step?

A

use a fact

82
Q

What is the credibility step in a speech introduction?

A

speaker establish their unique credibility on the speech topic.

83
Q

Why are speech conclusions important?

A

relevancy effect

84
Q

What are the two parts of a speech conclusion?

A

summary, clincher

85
Q

What should a speaker attempt to do in a clincher?

A

drive home the idea, never end on a summary

86
Q

What is the rounding technique, and how do speakers need to use this
technique effectively in a public speech?

A

Bringing the attention step back at the end of your speech.

87
Q

What are the benefits of having visual aids in a public speech?

A

connect the speech to visuals

88
Q

What are the various rules (presented in the online lecture on PowerPoint) for
using PowerPoint effectively as a speaker, and what do these various rules mean?

A

Keep slides visual; PowerPoint must incorporate visuals that are highly integrated with the speaker’s verbal messages, keep sides simple, use a simple font, build one picture at a time, talk to the audience, not the slides, and don’t let the PowerPoint slides trap you in one portion of the room.

89
Q

What is the difference between visual and verbal coding, and what does this difference tell us about using PowerPoint slides effectively as a speaker?

A

verbal is having words on the board, visual is having a picture up on the board and saying the words.

90
Q

What is the difference between integrated and non-integrated dual coding, and what does this difference tell us about using PowerPoint slides effectively as a speaker?

A

integrated - verbal message+what is on the board

non integrates- picture of a zebra but talking about a turtle.

91
Q

What is the social scientific concept of arousal?

A

Being alert and active, both physically and mentally.

92
Q

What is the relationship between arousal and cognitive load?

A

A certain amount of arousal is a good thing, if you use too much it works against you

93
Q

What will be the impact of slides that contain arousing images?

A

slides with arouding images can catch peoples attention and make them remember the presentation better.

94
Q

Does material that helps to win the battle for audience attention also
necessarily help to win the battle for audience comprehension and audience retention? Why or why not?

A

not really, attention grabbig material can help it doesn’t always ensure better understanding or memory.

95
Q

What is persuasion?

A

centers on changing an individuals or an audiences attitude about something

96
Q

What is a persuasive speech setting and how does it differ from a speech setting that does not involve persuasion?

A

persuasive: speaker tries to convince the audience of something like a viewpoint or action

other speech: focus on providing information or entertaining without trying to persuade.

97
Q

What are person-centered messages and how do they relate to effective persuasion?

A

they are messages that are ideally suited or adapted to a particular individual or audience.

98
Q

According to rhetorical theorist Kenneth Burke, why are persuasive situations so difficult for us and what common mistake do we make in these situations?

A

in persuasive settings we have a tendency to say exactly the wrong thing, and to verbalize arguments that would persuade us

99
Q

What is the latitude of acceptance?

A

acceptance: Contains all messages that an audience finds reasonable enough to be worthy of consideration

100
Q

What is the latitude of rejection?

A

Contains all messages that are so unreasonable that they are not worthy of any serious consideration

101
Q

How do these two latitudes relate to effective persuasion?

A

If you want to persuade the audience it has to be in range of acceptance

102
Q

How do an audience’s goals and desires relate to persuasive person-centered messages?

A

Highly person-centered messages exhibit greater concern with the goals and desires of the persuasive target then do less person-centered messages

103
Q

What are one-sided arguments?

A

A speaker presents one side (just his or her position) on an issue
two-sided arguments?

104
Q

What are two-sided arguments?

A

Speaker acknowledges the arguments against their position and attempt to refute those arguments

105
Q

How do these two types of arguments relate to persuasive person-centered
messages?

A

By acknowledging the other side of the argument, you are creating a person-centered message because you are thinking of their side of things .

106
Q

What should an effective two-sided argument look like?

A

. You may be worried that a car that looks this sporty gets poor gas mileage 2. This car actually gets good gas mileage according to car and driver magazine

107
Q

What is message novelty and how does it relate to persuasive person-
centered messages?

A

Messages need to contain new arguments or new evidence. If it is novel(they haven’t heard of it before) it has far more persuasive impact

108
Q

Monroe’s Motivated Sequence is a sequence designed to do what?

A

Capture attention, create a sense that something needs to be changed, create a general feeling that the need can be satisfied, visualize the future, give specific steps to start satisfying the need. They are persuasion tools to help organize

109
Q

What are the five steps in Monroe’s motivated sequence?

A

Attention, need, satisfaction, visualization, action

110
Q

What level of fear appeal tends to be most effective?

A

Low fear appeal

111
Q

What is the difference between a positive visualization and a negative
visualization and which form of visualization tends to work better in Monroe’s Motivated Sequence?

A

Positive visualization shows the need being satisfied in a positive way and how good things will be if the need is satisfied. Negative visualization shows how bad things will get if the need is not satisfied. Positive works better

112
Q

In general, how effective is evidence in most public speeches? How do
“authoritative sources” impact this relationship?

A

Not a huge benefit mainly because we don’t use the evidence that well.

113
Q

What are the key differences between an oral and a written citation?

A

Oral- three components: name/credentials, publication, date.

Written- citation in APA format

114
Q

What are the strengths and weaknesses of statistics as a form of support?

A

Hard to understand, difficult to remember, boring. They also create credibility for the speaker

115
Q

What are the rules for using statistics effectively in a public speech?

A

limit the # of statistics, make the statistics meaningful, slow down the delivery, use visual aids to present statistics

116
Q

How do statistics compare to other forms of support (better or worse in
speeches)?

A

Statistics are good for speeches because they make your points clearer and more credible. But they might not always connect emotionally with the audience like stories or personal experiences can.

117
Q

What are the strengths and weaknesses of narratives as a form of support?

A

Strengths - easy to remember, attention getting, easy to understand, emotional impact.

Weaknesses- not viewed as factual evidence, “one case” one experience, not same experience as other people have

118
Q

What are the rules for using narratives effectively in a public speech?

A

Adequately develop narrative, don’t over-dramatize the narrative, don’t only use narratives, use personal narratives when applicable

119
Q

What is the boomerang effect and how does it relate to using narratives
effectively in public speech?

A

Strategy works for you up until a given point, then turns against you.

120
Q

How do statistics and narratives relate to the three battles of public speaking?

A

Statistics hurt us in all three of the battles, narratives help us with all three of those battles

121
Q

How do narratives compare to other forms of support (better or worse in
speeches)?

A

better, they engage audiences and create reliability.