Property Management Lvl3 Flashcards
What are the key guidance notes?
- Commercial Property Management in Ireland 2016
- Service charges in commercial property 2020
- A Guide to Risk and Insurance for Property and Facilities Managers 2014
- Property Management In Multi-Unit Developments 2020
- L&T 1987
- SCSI Commercial Service Charge - Handover Procedures 2020
What are the main section of Commercial Property Management in Ireland 2016?
- Securing Instructions
- Core Duties
- Managing Sums Owing by Occupiers
- Handling Client Moneys
- Additional Notes
Main points of Securing Instructions in Commercial Property Management in Ireland 2016:
- Understanding clients objectives and requirements
- Confirm clients authority to instruct
- Establish a clear scope of work and fee agreement
- Obtain any necessary documentation (Leases, Accounts etc…)
Main points of Core Duties in Commercial Property Management in Ireland 2016:
- Collect and manage sums owing by occupiers
- Manage properties insurance and maintenance
- Oversee properties day -to - day
- Comply with legislation and regulation
- Inform client of performance and issues
Main points of Managing Sums Owing by Occupiers in Commercial Property Management in Ireland 2016:
- Have clear payment process in place
- Notify client of any defaults promptly
- Have process in place for pursuing occupiers
Main points of Handling Clients Money in Commercial Property Management in Ireland 2016:
- Separate bank account
- Reconcile account regularly
- Only use moneys for purposes that it was intended
- Obtain and maintain monies for insurance
Main points of Additional Notes in Commercial Property Management in Ireland 2016:
- Good record keeping
- Communicate regularly with client
- Proactive not reactive
- Stay up to date with latest legislation
How is Service charges in commercial property 2020 divided?
- Introduction
- Mandatory Requirements
- Recommended Best Practices to Support Core Principles
Key points of Introduction in Service charges in commercial property 2020:
- S/C are paid by occupiers to cover cost of maintaining and operating the building
- SCSI Members and regulated firms must adhere to the mandatory requirements
- Recommended best practice is designed to support the core principles
What are the Core Principles in Service charges in commercial property 2020?
- Transparency
- Fairness
- Value for Money
What are the Mandatory Requirements in Service charges in commercial property 2020?
- Provide a clear and transparent service charge budget
- Use fair and reasonable apportionment methods
- Maintain accurate and up to date accounts
- Provide clear and concise information to occupiers
What are the Recommended Best Practices in Service charges in commercial property 2020?
- Value for money
- Involve occupiers in service charge process
- Use ADR
What are the Additional Notes in Service charges in commercial property 2020?
- L&T 1987 governs service charge
- Keep up to date with changing legislation
What is risk?
Risk is the possibility of an event occurring that will have a negative impact on an organization’s objectives.
Why is risk management important?
Risk management is important because it can help organizations to:
- Identify and assess risks
- Develop and implement strategies to mitigate risks
- Respond to risks when they occur
What are the different types of risk?
- Property damage
- Business interruption
- Liability
- Financial loss
What is insurance?
Insurance is a contract between an insured and an insurer, where the insurer agrees to pay for certain losses or damages incurred by the insured in exchange for a premium.
What are the different types of insurance?
- Property insurance
- Business interruption insurance
- Liability insurance
- Financial loss insurance
What is reasonable care?
Reasonable care is the standard of care that a reasonable person would exercise in a given situation. Property and facilities managers have a duty to take reasonable care to protect the property and people in their charge.
What is the difference between claims made and claims occurring policy wordings?
Claims Made - Claims made during the policy period regardless of when event happened (PL Insurance)
Claims Occurring - When the incident occurs during the period
What are the risks of using contractors?
- May not be competent or qualified to perform the work.
- May not have adequate insurance coverage.
- May not be able to complete the work on time or on budget.
- May cause damage to the property or injure people.
How can you mitigate risk?
- Identifying and assessing risks
- Implementing strategies to mitigate risks, such as purchasing insurance, developing risk management plans, and conducting regular audits
- Responding to risks when they occur
What is the Property Management In Multi-Unit Developments 2020?
Legislation which sets out the rights and responsibilities of owners, occupiers, and managing agents.
What is the Owners’ Management Company (OMC)
The OMC is responsible for the day-to-day management of the development, including the collection and disbursement of service charges.
What new requirements did it introduce for managing agents?
- Registered with Property Services Regulatory Authority (PSRA).
- Professional indemnity insurance policy.
- They must prepare and submit a service charge budget to the OMC for approval.
- They must keep accurate records of all income and expenditure.
What powers has it given OMC’s?
- The power to appoint and remove managing agents.
- The power to set service charge budgets.
- The power to enter into contracts on behalf of the development.