Promoting Employee Health and Safety Through Organizational Culture - chap 3 Flashcards

1
Q

why organizational culture in health and safety

A
  • it makes good business sense, being a cost-oriented employer recognizes the cost of injuries and having high employee turnover.
How well did you know this?
1
Not at all
2
3
4
5
Perfectly
2
Q

organizational culture

A

culture is the “personality” of the organization.

  • it can gradually change over time and takes great effort so that the founder’s core beliefs remain the same (they guide how employees behave)
How well did you know this?
1
Not at all
2
3
4
5
Perfectly
3
Q

example of organizational culture

A

when Steve Jobs died and then Tim Cook took over.

Apple’s culture was very much aligned with Jobs’s vision, yet Cook has created a more inclusive and open company.

His particular style is more like a coach who trusts his staff, and he isn’t manipulative the way Jobs was.

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
4
Q

employee engagement

A

this is the commitment and dedication to their roles to achieve organizational outcomes.

  • Engagement refers to the interplay of attitudes, behaviours, and dispositions related to organizational outcomes such as turnover and productivity.
How well did you know this?
1
Not at all
2
3
4
5
Perfectly
5
Q

how to achieve a high level of employee engagement

A

it is critical that leadership focuses on empowerment and NOT CONTROL

  • engagement leads to less frustration
How well did you know this?
1
Not at all
2
3
4
5
Perfectly
6
Q

how many workplace injuries occur in Canada in 2018?

A

over 264,000 workplace injuries occurred in Canada throughout 2018.

Also, in that year, 1027employees died in work-related accidents

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
7
Q

occupational injury

A

any cut, fracture, sprain, or amputation resulting from a workplace accident or exposure to an accident within the work environment

ex. A construction worker falls from scaffolding while on the job and breaks their leg.

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
8
Q

occupational illness

A

an abnormal condition or disorder resulting from being exposed to something from environmental from within the workplace

ex. A nurse develops a respiratory condition after years of exposure to disinfectant chemicals in the hospital.

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
9
Q

occupational disease

A

a disease that came from the particular processing, trade, or occupation in industry.

Asbestosis in construction or shipyard workers who were exposed to asbestos over a long period.

(differs from illness because it is more specific and long-term)

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
10
Q

due diligence

A

this is when the employer takes every reasonable precaution possible to ensure the health and safety of employees.

ex. Regina v. Wholesale Travel Group
- they were charged with misleading information

The court also confirmed that the company could avoid conviction by proving due diligence

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
11
Q

what about youth workers

A

Young workers get hurt more than anybody else. This is usually attributable to a lack of work experience and insufficient training.

  • combat this through an organization that promotes health and safety
How well did you know this?
1
Not at all
2
3
4
5
Perfectly
12
Q

employer responsibilities

A
  • hazard free work place
  • comply with laws and regulations
  • inform employees about health requirements
  • keep records (of all accidents)
  • provide safety trainning
  • report accidents
How well did you know this?
1
Not at all
2
3
4
5
Perfectly
13
Q

employee responsibilities

A
  • comply with rules and regs
  • report hazardous conditions
  • follow rules
  • the right to refuse work
How well did you know this?
1
Not at all
2
3
4
5
Perfectly
14
Q

manager responsibilities

A
  • advise employees of potential hazards
  • ensure that employees are following health and safety
  • ensure employees wear safety equipment
  • provide written instructions
  • due diligence
How well did you know this?
1
Not at all
2
3
4
5
Perfectly
15
Q

Joint Health and safety commities responsibility

A
  • advise employers on health and safety matters
  • investigate matters
  • train others in health and safety
How well did you know this?
1
Not at all
2
3
4
5
Perfectly
16
Q

what are the consequences for NOT following health and safety

A
  • they can vary across provinces and territories
  • ex. the ontario occupational health and safety act fines up to $500,000 and can be sent to jail.
17
Q

what is worker’s compensation

A

financial benefits for injured or ill employees as a result of the work environment

  • the aim is to get an employee to return to their original job as soon as possible
18
Q

what is problematic for employee compensation?

A

stress-related compensation

Challenges:

Cause and effect can be hard to prove (e.g., lung disease in a miner who smokes).
Claims are costly, leading to deficits in compensation boards.

Shifting focus:
From just assessments and payments → to prevention and safety, encouraging employers to reduce injuries and claims through better practices.

19
Q

how is stress disabilities divided

A

Stress-related disabilities fall into 3 categories:

Physical injury → mental disability (e.g., depression after an accident)
Mental stress → physical condition (e.g., migraines, ulcers)
Mental stress → mental illness (e.g., anxiety over workload → depression)

20
Q

ways to reduce workers compensation COSTS

A
  1. perform an audit assessing the workplace
  2. prevent injuries by ergonomic designs
  3. provide high-quality medical care to employees by physicians with experience
  4. manage the care of an injured worker from the injury until the return to work. Keep a recovered employee on the sight.
  5. provide etensive health and safety training
21
Q

safety programs

A

Safety programs in an organization typically involve a health and safety committee.

These have both manager and employee members, and the specific composition and responsibilities are governed by legislation.

Typical duties: safety concerns and ensuring that proper training and communication is provided throughout the organization.

22
Q

employee behaviour

A
  • using proper safety devices
  • using proper work procedures
  • complying with accident- and injury-reporting procedures
  • wearing required safety clothing and equipment
  • avoiding carelessness or horseplay
23
Q

penality for violation

A

They include an oral or written warning for the 1st violation, suspension or disciplinary layoff for repeated violations, and, as a last resort, dismissal.

However, for serious violations—such as smoking around volatile substances—even the 1st offence may be cause for termination.

24
Q

what is incidence rate

A

the number of injuries and illnesses per 100 full-time employees during a given year

  • good for making comparisons between orgs and departments
25
what is the he Workplace Hazardous Materials Information System (WHMIS)
1. labels 2. safety data sheets 3. training
26
what is labels
designed to alert the worker that the container holds a potentially hazardous substance.
27
what is safert data sheets
Document prepared by the supplier containing detailed information regarding hazardous material
28
what is training
Employees must be trained to check for labels and to follow specific procedures for handling spills. training employees is part of the due diligence required of employers;
29
ergonomics
examines the design of equipment and systems to ensure that they can be easily and efficiently used by people while focusing on the physical safety and comfort of employees
30
other safety concerns
safety is not just about physical harm... 1) workplace security 2) workplace violence 3) workplace bullying
31
what is stress in the work place
can be defined as physiological, mental, and/or emotional tension caused in response to a demanding environment.
32
what programs are to assist the overall health of employees
500,000 Canadian miss work due to mental illness or health-related problems therefore... we need... 1. health services 2. wellness programs 3. disability management 4. employee assistance programs
33
health services
The type of health services provided by employers depends on the organization's size. Small organizations may only have facilities for first aid, while larger firms may offer complete diagnostic, treatment, and emergency services.
34
wellness programs
this includes: flexible work hours, healthy food, fitness facilities, health professionals, health groups, relaxation techniques, chiropractic, therapeutic stuff - some say that this does not result in desired outcomes, however, recently is an organization has a clear goal it can. ATTEMPT IN ROI
35
disability management
programs were linked to workplace injuries as a way to get employees back to work as soon as possible. - graduated return back and maintaining contact with employees so they are not out of the loop.
36
employee assistance programs
Program to provide short-term counselling and referrals to appropriate professionals this includes - job stress - relationship stress - substance abuse - balancing work and family - financial or legal
37
is substance abuse a disability
YES! Substance abuse is considered a disability and, once an employee has disclosed the disability, employers must provide support and processes to address the problem but cannot do so through termination.