Project Manager Role Flashcards
Active Listening
The listener restates what has been said to fully understand and confirm the message. It provides an opportunity for the sender to clarify the message, if necessary
Active Problem Solving
Begins with problem definition. Problem Definition is the ability to discern between the cause and effect of the problem. Root-Cause analysis looks beyond the immediate symptoms to the cause of the symptoms - which then affords opportunities for solutions
Avoiding Power
Project Manager refuses to act, get involved or make decisions
Charismatic Leadership
The leader is motivating, has high-energy and inspires the team through strong convictions about what’s possible and what the team can achieve. Positive thinking and a can-do mentality are characteristics of a charismatic leader
Expert Power
The project manager has deep skills and experience in a discipline
Ingratiating Power
The project manager aims to gain favor with the project team and stakeholders through flattery
Informational Power
The individual has power and control of the data gathering and distribution of information
Interactional Leadership
Leader is a hybrid of transactional, transformational and charismatic leaders. The interactional leader wants the team to act, is excited and inspired about the project work, yet still holds the team accountable for their results
Guilt-Based Power
The project manager can make the team and stakeholders feel guilty to gain compliance in the project
Leadership
Aligning, motivating and inspiring the project team members to do the right thing, build trust, think creatively and to challenge the status-quo
Laissez-Faire Leadership
The leader takes a “hands-off” approach to the project. This means the project team makes decisions, takes initiative in the actions and creates goals.
Management
Utilizes positional power to maintain, administrate, control and focus on getting things done without challenging the status quo of the project and organization
Media Selection
Based on the audience and the message being sent, the media should be in alignment with the message
Meeting Management
Meetings are forms of communication. How the meeting is led, managed and controlled all influence the message being delivered. Agendas, minutes and order are mandatory for effective communications within a meeting
Personal or Charismatic Power
Project Manager has a warm personality that others like
Presentation
In formal presentations, the presenter’s oral and body language, visual aids and handouts all influence the message being delivered
Pressure-Based Power
The project manager can restrict choices to get the project team to perform and do the project work
PMI Talent Triangle
Defines three areas of PDUs for PMI certified professionals to maintain their certification.
- Technical Project Management
- Leadership
- Strategic and Business Management
Positional Power
The project Manager’s power is because of the position they have as the project manager. Also known as Formal, Authoritative and Legitimate power
Professional Development Unit (PDU)
Earned after the PMP to maintain the certification. PMPs are required to earn 60 PDUs per 3 year cycle. 35 must come from educational opportunities
Project Manager
The role of leading a project team and managing the project resources to effectively achieve the objectives of the project
Punitive or Coercive Power
Project manager can punish the project team
Referent Power
Project manager is respected or admired because of the team’s past experiences with the project manager.
Reward Power
Project manager can reward the team
Sender-Receiver Models
Communication requires a sender and a receiver. Within this model there may be ultiple avenues to complete the flow of communication, but barriers to effective communication may be present as well
Servant Leadership
The leader puts others first and focuses on the needs of the people he serves. Servant Leaders provide opportunity for growth, education, autonomy within the project and the well-being of others. The primary focus of servant leadership is service to others.
Situational Power
Project manager has power because of certain situations in the organization
Style
Tone, structure and formality of the message being sent should be in alignment with the audience and the content of the message
Transactional Leadership
The leader emphasizes the goals of the project and rewards and disincentives for the project team. This is sometimes called management by exception as it’s the exception that is rewarded or punished
Transformational Leadership
The leader inspires and motivates the project team to achieve the project goals. Transformational leaders aim to empower the project team to act, be innovative in the project work and accomplish through ambition
