Project Management Terms2 Flashcards

1
Q

A project is defined as a ______ endeavor that produces a ______ product, service, or result.

A

Answer: Temporary; unique
Reasoning: Projects are time-bound initiatives with a clear start and end that create distinct outcomes, differentiating them from ongoing operations.

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2
Q

A program is a group of ______ managed in a coordinated way to obtain benefits not available if managed individually.

A

Answer: Related projects
Reasoning: Coordinating related projects allows shared resources and objectives, maximizing efficiency and outcomes.

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3
Q

True or False: A deliverable in a project must always be tangible to be accepted.

A

Answer: False.
Reasoning: Deliverables can also be intangible, such as knowledge or a software solution. Acceptance depends on meeting stakeholder requirements, not tangibility.

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4
Q

True or False: Emotional intelligence (EQ) is unrelated to project management success.

A

Answer: False.
Reasoning: EQ is vital in fostering effective communication, conflict resolution, and stakeholder relationships, which are central to project management.

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5
Q

What is “the application of knowledge, skills, tools, and techniques to satisfy project requirements”?

A

Answer: Project management
Reasoning: This definition emphasizes using structured practices to meet project goals efficiently and effectively.

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6
Q

What is “a significant event or achievement in a project that marks the completion of a major deliverable”?

A

Answer: Milestone
Reasoning: Milestones represent key points in a project timeline, helping to track progress and maintain alignment with objectives.

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7
Q

Is a program always part of a portfolio?

A

Answer: Yes.
Reasoning: A portfolio includes all projects and programs aligned with an organization’s strategic objectives, so programs are inherently part of portfolios.

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8
Q

Can a project be part of a portfolio but not part of a program?

A

Answer: Yes.
Reasoning: While programs contain interrelated projects, a standalone project can directly align with portfolio-level strategies without belonging to a program.

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9
Q

______ is required when a project is used to take a company from its current state to a desired state.

A

Answer: Change management
Reasoning: Projects often drive organizational transformation, and change management ensures smooth transitions and stakeholder buy-in.

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10
Q

In project management, ______ ensures that all stakeholders receive accurate information at the right time.

A

Answer: Communication
Reasoning: Effective communication minimizes misunderstandings, aligns expectations, and fosters collaboration.

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11
Q

Imagine you are managing a project within a weak matrix organizational structure. What challenges might you face in terms of authority and resource control?

A

Answer: The project manager has little authority, and resource control is dominated by functional managers.
Reasoning: In weak matrix organizations, decision-making power is centralized under functional managers, limiting the project manager’s ability to influence outcomes.

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12
Q

A project is delayed because of resource unavailability. How would the issue differ in a functional versus a projectized organization?

A

Answer: Functional organizations prioritize departmental work over projects, causing delays, whereas projectized organizations dedicate resources full-time, reducing such risks.
Reasoning: Resource allocation is directly influenced by the organizational structure, affecting project timelines and priorities.

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13
Q

A project manager notices delays in deliverables due to unclear requirements. Which phase of project management might need improvement?

A

Answer: The planning phase, particularly scope definition and stakeholder requirements gathering.
Reasoning: Clear requirements set during planning guide execution. Unclear requirements often result in rework and delays.

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14
Q

What are the three pillars of project governance?

A

Answer: Structure, people, and information
Reasoning: Governance frameworks rely on these elements to enable decision-making, resource allocation, and effective project oversight.

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15
Q

Define “adaptive project management approach.”

A

Answer: A flexible approach emphasizing iterative development, customer collaboration, and adaptability to change.
Reasoning: Adaptive methods respond to evolving requirements, ensuring alignment with stakeholder needs and project goals.

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16
Q

Project constraints include scope, schedule, cost, ______, quality, and resources.

A

Answer: Risk
Reasoning: Risk management ensures that potential issues are identified and mitigated to avoid impacting project success.

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17
Q

Compare predictive and adaptive project management approaches.

A

Answer: Predictive follows a linear, detailed plan with limited flexibility, while adaptive is iterative, flexible, and embraces change.
Reasoning: Predictive methods prioritize control and documentation, whereas adaptive methods respond dynamically to stakeholder input.

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18
Q

How do program management and portfolio management differ?

A

Answer: Program management focuses on related projects for added value, while portfolio management aligns projects and programs with strategic objectives.
Reasoning: The scope of management differs, with programs addressing specific goals and portfolios driving overarching strategies.

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19
Q

If a stakeholder is dissatisfied with project progress, what immediate steps should the project manager take?

A

Answer: Understand the concerns, review progress reports, and adjust the plan as needed.
Reasoning: Addressing stakeholder concerns quickly maintains trust and ensures project alignment with their expectations.

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19
Q

If a project manager has full authority, which organizational structure is most likely in place?

A

Answer: Projectized organization
Reasoning: Projectized structures grant project managers complete control over resources and decision-making to prioritize project success.

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20
Q

A project team underestimated resources, leading to budget overruns. What planning tool might have been insufficiently applied?

A

Answer: Resource estimation and budgeting
Reasoning: Accurate estimates during planning are critical to avoid overruns and ensure project feasibility.

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21
Q

A deliverable was rejected due to unmet requirements. What process could prevent this?

A

Answer: Stakeholder engagement and requirements verification
Reasoning: Engaging stakeholders and verifying requirements ensure deliverables align with expectations before implementation.

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22
Q

A project is delayed, over budget, and has unsatisfied stakeholders. Decompose this problem into scope, schedule, cost, and stakeholder management issues.

A

Answer: Scope creep, unrealistic scheduling, poor cost control, and inadequate stakeholder communication.
Reasoning: Breaking the problem into categories identifies root causes and facilitates targeted solutions.

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23
Q

What if a sponsor withdraws funding midway through a project?

A

Answer: The project manager must reassess the scope, negotiate for alternate funding, or terminate the project.
Reasoning: Funding directly impacts feasibility, so adjustments or alternative solutions are critical to proceed.

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24
Q

How does emotional intelligence contribute to stakeholder engagement?

A

Answer: It fosters empathy, clear communication, and trust, improving stakeholder collaboration and satisfaction.
Reasoning: EQ builds strong relationships, essential for effective engagement and project success.

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25
Q

______ management focuses on the ongoing production of goods or services.

A

Answer: Operations
Reasoning: Operations management addresses resource use for continuous delivery, differing from project-based work.

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26
Q

The framework within which project decisions are made is called ______.

A

Answer: Project governance
Reasoning: Governance ensures structured decision-making to align projects with organizational objectives.

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27
Q

True or False: A stakeholder is any individual, group, or organization that perceives themselves as unaffected by the project.

A

Answer: False.
Reasoning: Stakeholders are defined as entities that affect, are affected, or perceive an impact from the project.

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28
Q

True or False: In projectized organizations, the project manager has no authority over budget control.

A

Answer: False.
Reasoning: In projectized structures, the project manager has total authority over budgets and resource management.

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29
Q

What is “a collection of logically related project activities culminating in deliverables”?

A

Answer: A phase
Reasoning: Phases are structured segments of a project that conclude with deliverable completion.

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30
Q

What is “a limitation or restriction affecting project planning or execution”?

A

Answer: A constraint
Reasoning: Constraints guide decision-making and resource allocation by defining project boundaries.

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31
Q

Can a milestone have a duration?

A

Answer: No.
Reasoning: A milestone is a point in time marking significant progress; it does not encompass a time period.

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32
Q

Are all projects temporary?

A

Answer: Yes.
Reasoning: A fundamental project characteristic is its temporariness, with a clear beginning and end.

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33
Q

In adaptive project management, ______ is prioritized over following a fixed plan.

A

Answer: Customer collaboration
Reasoning: Adaptive methodologies like Agile emphasize iterative development driven by stakeholder feedback.

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34
Q

The ______ pillar of project governance involves assigning roles and responsibilities.

A

Answer: People
Reasoning: Governance relies on structured roles for effective project oversight and accountability.

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35
Q

Scenario: A team member frequently misses deadlines in a balanced matrix organization. How should the project manager address this?

A

Answer: Coordinate with the functional manager to ensure prioritization and accountability.
Reasoning: In balanced matrices, functional managers control resource priorities, requiring collaboration for resolution.

36
Q

Scenario: A project sponsor demands additional features not included in the original scope. What should the project manager do?

A

Answer: Initiate a change request process to assess impact and obtain formal approval.
Reasoning: Scope changes must follow controlled processes to avoid unplanned costs or delays.

37
Q

What role does emotional intelligence play when a project faces internal team conflicts?

A

Answer: It enables the project manager to mediate effectively, empathize with team members, and build trust.
Reasoning: High EQ fosters positive relationships and conflict resolution in dynamic team environments.

38
Q

When managing an IT project, why might a predictive approach be inappropriate?

A

Answer: IT projects often experience changing requirements, better suited to adaptive methodologies like Agile.
Reasoning: Predictive approaches lack the flexibility to address evolving needs in iterative environments.

39
Q

What is a “collection of projects, programs, subsidiary portfolios, and operations managed as a group to achieve strategic objectives”?

A

Answer: A portfolio
Reasoning: Portfolios align various efforts with overarching business goals, unlike isolated projects or programs.

40
Q

Define “stakeholder engagement.”

A

Answer: The process of actively involving stakeholders in project planning and execution to maintain alignment and support.
Reasoning: Engaged stakeholders contribute to project success by ensuring their needs and expectations are met.

41
Q

Complete the sequence: Initiation - ______ - Execution - Monitoring and Control - Closure.

A

Answer: Planning
Reasoning: Planning follows initiation to define scope, schedule, and resources, enabling successful execution.

42
Q

Complete the sequence: Current state - ______ - Desired state.

A

Answer: Change management
Reasoning: Change management bridges the gap, facilitating transitions in processes or systems.

43
Q

How does a strong matrix organization differ from a weak matrix organization?

A

Answer: Strong matrices grant more authority to project managers, while weak matrices prioritize functional managers.
Reasoning: Authority distribution defines the level of control project managers hold over resources and decisions.

44
Q

What may happen if a project sponsor is also the primary customer?

A

Answer: There may be conflicts of interest, requiring careful management of expectations and prioritization.
Reasoning: A dual role can create tension between stakeholder priorities and resource allocation.

45
Q

Compare leadership and management in the context of project management.

A

Answer: Leadership inspires and motivates, while management focuses on processes and operational efficiency.
Reasoning: Effective project management blends both, ensuring vision and execution align with goals.

46
Q

What should you do if a functional manager refuses to release a critical resource?

A

Answer: Escalate to senior management to resolve resource allocation conflicts.
Reasoning: Functional managers control resources in non-projectized structures, necessitating escalation for resolution.

47
Q

A project failed due to scope creep. What early warning signs might have been missed?

A

Answer: Uncontrolled change requests and unclear requirements.
Reasoning: Effective scope management identifies and mitigates risks of expansion beyond initial agreements.

48
Q

A sponsor complains of insufficient updates. What communication tools could have been improved?

A

Answer: Regular status reports and stakeholder meetings.
Reasoning: Consistent communication ensures stakeholders remain informed and engaged throughout the project.

49
Q

A project is under budget but behind schedule. Break down potential reasons.

A

Answer: Efficient cost management but poor resource planning or unrealistic scheduling.
Reasoning: Divergence in cost and schedule performance often indicates trade-offs or planning deficiencies.

50
Q

Stakeholders are disengaged midway through a project. What factors could contribute to this?

A

Answer: Lack of regular communication, unclear roles, or unmet expectations.
Reasoning: Stakeholder engagement hinges on clear and continuous involvement throughout project phases.

51
Q

What should you do if the project sponsor resigns during execution?

A

Answer: Identify a replacement quickly to maintain funding and decision-making authority.
Reasoning: Sponsors are crucial for resource support and conflict resolution, making continuity vital.

52
Q

What should you do if a deliverable doesn’t meet quality standards?

A

Answer: Reassess the deliverable, perform root cause analysis, and implement corrective actions.
Reasoning: Deliverable quality directly affects customer satisfaction and project acceptance.

53
Q

How does the project life cycle relate to stakeholder engagement?

A

Answer: Stakeholders are involved differently at each phase, requiring tailored communication and collaboration.
Reasoning: The life cycle phases define when and how stakeholders can most impact project outcomes.

54
Q

How does resource management intersect with project constraints?

A

Answer: Limited resources must be allocated efficiently to meet scope, schedule, and budget requirements.
Reasoning: Effective resource management ensures balanced constraint handling to achieve project goals.

55
Q

What is “the process of identifying and responding to potential events or situations that may impact a project’s success”?

A

Answer: Risk management
Reasoning: Risk management ensures that potential threats and opportunities are addressed throughout the project lifecycle.

56
Q

What is “a collection of projects, programs, subsidiary portfolios, and operations managed as a group to achieve strategic objectives”?

A

Answer: Portfolio
Reasoning: Portfolios provide a high-level view of all initiatives to ensure alignment with long-term organizational goals.

57
Q

What is “a structure where the project manager has full control over resources and decision-making authority”?

A

Answer: Projectized organization
Reasoning: Projectized organizations prioritize projects, giving managers authority to streamline execution.

58
Q

What is “the process of acquiring goods or services from outside the project team to meet project objectives”?

A

Answer: Procurement management
Reasoning: Procurement ensures external resources are obtained efficiently and cost-effectively.

59
Q

What is “a constraint that defines the boundaries of work to be completed in a project”?
Answer: Scope

A

Reasoning: Scope specifies the project deliverables and tasks, forming the foundation for planning and execution.

60
Q

What is “a person or entity responsible for providing resources, support, and overall oversight for a project”?

A

Answer: Project sponsor
Reasoning: Sponsors enable project feasibility by funding and resolving high-level conflicts.

61
Q

What is “a document or process designed to justify the investment in a project”?

A

Answer: Business case
Reasoning: The business case outlines the benefits, costs, and risks to assess whether a project is worth pursuing.

62
Q

What is “the process of maintaining communication with stakeholders to keep them informed and engaged”?

A

Answer: Stakeholder communication
Reasoning: Effective communication ensures stakeholders remain aligned and actively contribute to project success.

63
Q

What is “the strategic planning, development, and lifecycle management of a product or service”?

A

Answer: Product management
Reasoning: Product management oversees long-term product success, integrating market needs and business goals.

64
Q

What is “the number of phases in a project, which depends on the industry type, size, and complexity”?

A

Answer: Project life cycle
Reasoning: The life cycle structures the project into stages, each with specific objectives and deliverables.

65
Q

What is “an organizational structure that groups staff by areas of expertise, such as sales or marketing”?

A

Answer: Functional organization
Reasoning: Functional organizations specialize in departmental focus, with managers overseeing their expertise areas.

66
Q

What is “an organizational structure where project managers share authority with functional managers”?

A

Answer: Matrix organization
Reasoning: The matrix structure blends functional and projectized approaches, with varying levels of authority balance.

67
Q

What is “a structure where the project manager has total authority over the team and budget”?

A

Answer: Projectized organization
Reasoning: In projectized structures, resources are fully dedicated to projects, ensuring streamlined decision-making.

68
Q

What is “an organizational structure combining elements of functional and projectized models”?

A

Answer: Hybrid organization
Reasoning: Hybrid structures adapt to project requirements, leveraging the strengths of different models.

69
Q

Can a weak matrix organization give more authority to the project manager than the functional manager?

A

Answer: No.
Reasoning: In weak matrix organizations, functional managers hold primary authority over resources and decisions.

70
Q

Is it possible for a projectized organization to function without any functional managers?

A

Answer: Yes.
Reasoning: Projectized organizations are centered entirely on projects, often bypassing functional hierarchies.

71
Q

In a ______ organization, staff report to functional managers, and project managers have little to no authority.

A

Answer: Functional
Reasoning: Functional organizations prioritize departmental expertise, limiting project manager influence.

72
Q

A ______ matrix gives project managers equal authority to functional managers over resources.

A

Answer: Balanced
Reasoning: Balanced matrices share authority equally, requiring collaboration between managers.

73
Q

Scenario: In a strong matrix organization, the project manager notices team members prioritizing departmental tasks over project deadlines. How should the project manager address this?

A

Answer: Engage functional managers to reinforce project prioritization and clarify team responsibilities.
Reasoning: Collaboration with functional managers ensures alignment between departmental and project objectives.

74
Q

Scenario: A hybrid organization is struggling with unclear reporting lines. How might this issue affect project execution?

A

Answer: It can lead to confusion, inefficiencies, and delays due to conflicting authority and responsibilities.
Reasoning: Hybrid structures require clear delineation of roles to prevent resource and task mismanagement.

75
Q

Why might a functional organization struggle with cross-departmental projects?

A

Answer: Functional silos can create barriers to collaboration, limiting resource availability and coordination.
Reasoning: Functional organizations focus on departmental priorities, making cross-functional efforts challenging.

76
Q

Why would a strong matrix organization be preferred for a project requiring significant resource flexibility?

A

Answer: It balances functional expertise with project manager authority, enabling dynamic resource allocation.
Reasoning: Strong matrices provide adaptability by combining specialized knowledge with project oversight.

77
Q

What may happen if a project manager in a weak matrix organization tries to override a functional manager’s decision?

A

Answer: This could lead to conflict and inefficiencies, as functional managers hold primary authority in weak matrices.
Reasoning: Authority imbalances in weak matrices require collaboration, not direct challenges.

78
Q

What may happen if a hybrid organization assigns a project manager with limited experience to a critical project?

A

Answer: It may lead to poor decision-making and delays unless supplemented by strong functional or team support.
Reasoning: Hybrid organizations rely on clear role definitions and capable leadership for success.

79
Q

A balanced matrix organization faced delays due to unclear authority. What might have caused this?

A

Answer: Insufficient collaboration or poorly defined roles between functional and project managers.
Reasoning: Balanced matrices require effective communication to manage shared authority.

80
Q

A projectized organization failed to utilize its functional expertise. What could be the root cause?

A

Answer: Overlooking the need for specialized knowledge when focusing solely on project execution.
Reasoning: Projectized structures must still leverage expertise for comprehensive solutions.

81
Q

A hybrid organization struggles with resource allocation. Break down potential causes.
Answer: Conflicting priorities, unclear authority, or poor communication between functional and project teams.

A

Reasoning: Hybrid models require coordination across diverse authority structures to avoid resource conflicts.

82
Q

A weak matrix organization cannot meet project deadlines. Identify contributing factors.

A

Answer: Limited project manager authority, resource constraints, and competing functional priorities.
Reasoning: Weak matrices favor functional managers, hindering project timeline adherence.

83
Q

What may happen if a projectized organization suddenly shifts to a functional structure?

A

Answer: Projects may face delays as team members prioritize departmental responsibilities over project tasks.
Reasoning: Functional structures deprioritize project objectives, emphasizing departmental goals instead.

84
Q

What may happen if a strong matrix organization experiences a conflict between functional and project managers?

A

Answer: This could lead to delays or inefficiencies, requiring senior management intervention to resolve authority disputes.
Reasoning: Shared authority in strong matrices necessitates collaboration, and conflicts disrupt progress.

85
Q

How does organizational structure impact risk management in projects?

A

Answer: Structures with centralized authority (e.g., projectized) streamline risk decision-making, while decentralized ones (e.g., functional) require collaboration.
Reasoning: Risk response effectiveness depends on clarity in roles and decision authority.

86
Q

How does a hybrid organization align with adaptive project management methodologies?

A

Answer: Hybrid structures enable flexibility by combining stable departmental expertise with project-driven adaptability.
Reasoning: Adaptive methodologies thrive in structures that support iterative changes and cross-functional collaboration.

87
Q

Why is a balanced matrix often preferred for large, complex projects?

A

Answer: It balances functional expertise with project oversight, ensuring resource adaptability and goal alignment.
Reasoning: Shared authority in balanced matrices optimizes knowledge use and flexibility.

88
Q

Why are projectized organizations more effective for time-sensitive projects?

A

Answer: They focus entirely on project goals, with resources and authority fully dedicated to the project.
Reasoning: Singular focus and authority expedite decision-making and execution in critical timelines.