Project Evaluation, Communication, Implementation And Closeout

Question 1

What are the 5 distortions in communication?

Answer 1

1. Message encoding
2. The message
3. The channel
4. The receiver
5. Feedback loop

Question 2

What is a communications plan?

Answer 2

1. Addresses all formal/informal communications in the project.
2. It includes a schedule for reviews and meetings and describes their formats, leaders, attendance etc.
3. Points of contact includes: Customer
   Contractor
   Vendor etc.

Question 3

Describe an informal status review.

Answer 3

Informal reviews:

• Scheduled Regularly
• Involves members and team
• Focus on status, problems and performance
• Participation depends on project phase

Question 4

What is a preliminary review?

Answer 4

It assesses how well the functional design specs fit the basic operational requirements

Question 5

What is a Critical review?

Answer 5

Check design for conformance to preliminary design specifications
Decision to continue the project is based on results of the review

Question 6

What is the project audit?

Answer 6

It is initiated by the customer to assess project progress

Question 7

What does the termination of the project include?

Answer 7

1. Plannng, scheduling and monitoring of closeout
2. Final closeout
3. Customer acceptance, obligations and payment
   activities.
4. Post completion project summary review

Question 8

Name 4 completion activities of a project

Answer 8

Completion activities:
1. Prepare and coordinate termination plans
2. Plan to reassign project team/resources
3. Monitor termination activities and
contractual agreements
4. Monitor disposition of surplus materials and
equipment

Question 9

What does closing the contract mean?

Answer 9

Side items vs end items

Negotiated adjustments to final contract

Question 10

Project summary evaluation:

What 7 topics is covered in the post completion project review?

Answer 10

1. Initial performance
2. Soundness of objectives
3. Needs that end item was supposed to fulfill
4. Evolution of objectives
5. Project performance with respect to final
   objectives
6. Effectiveness of project management,
   relationship between staff, suppliers and
   customers
7. Customer satisfaction

Question 11

Name 3 points of discussion in an post-installation system review.

Answer 11

1. Evaluates and focuses on end item system
2. Provides operation and maintenance
   instructions
3. Addresses if
   - the end item is performing as
   intended
   - the user is getting expected
   benefits
   - what changes to system would
   fulfill the users needs

Question 12

Explain how distortions in message encoding occur.

Answer 12

• Effect of skills, attitude, knowledge of sender

- Social-cultural system of sender

Question 13

Explain how distortions in a message occur.

Answer 13

• Content
• Format
• Noise interference

Question 14

Explain how distortions in a channel occur

Answer 14

• Symbols conveying meaning

- Senders choice of channel

Question 15

Explain how distortions occur at the receiver

Answer 15

• Effect of skills, attitude, knowledge of
  receiver
• Social-cultural system of receiver

Question 16

Explain how distortions can occur in the feedback loop of communication.

Answer 16

• Communications channel distortions from

receiver to sender

Question 17

Name 4 closeout activities of a project.

Answer 17

Final closeout activities:
1. Closeout all work orders
2. Approve completion of subcontracted work
3. Notify departments and stakeholders of
project completion
4. Close project office, facilities and books

Question 18

Describe a daily stand up meeting

Answer 18

Daily stand up meeting

• Beginning of day
• Short and to the point
• Update on status

Question 19

Describe a formal review

Answer 19

Formal reviews

• Scheduled at milestones
• Preliminary review
• Critical review
• Project audit

Question 20

Name 5 types of status reviews

Answer 20

1. Informal review
2. Daily stand up meeting
3. Formal review
4. Preliminary review
5. Critical review