Project communication

Question 0

What are roadblocks to effective listening?

Answer 0

The listener’s ego

Assumed understanding

Question 1

Why is communication so important to project management?

Answer 1

Because communication represents 90% of what a project manager does

Question 2

Who are the stakeholders with whole we communicate on a project with?

Answer 2

The project sponsor
End users of the product or service being created
The project team

Question 3

Why is email communication dangerous?

Answer 3

Because only 7% of the understanding is received.

Question 4

If you have a project team with six resources and add three additional resources to the team, how many additional channels of communication are there?

Answer 4

21

Channels of communication
N(N-1) /2

N = number of people

Question 5

All of the following are reasons meetings fail EXCEPT:
A. They lack conflict
B. The right people are not present
C. People don’t understand the meeting context
D. Meetings take too much time

Answer 5

D. Meetings take too much time

Question 6

What is an item needed for an effective communications plan?

Answer 6

A consistent template