Program Management - career and project phase Flashcards

1
Q

In the situation when we have a delayed project, and new management comes in, they should ask questions like:

Tell me about _______?
How would you like to _______?
What’s going _______?
What needs _______?

A

Answer: yourself
Answer: contribute
Answer: right
Answer: fixing

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2
Q

Avoid using negative terms like “busted,” “broken,” or “dysfunctional.” Instead, use positive language like “what needs _____.”

A

Fixing

As engineers love fixing things

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3
Q

What is required for effective program management?

A

A balance of hard and soft skills

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4
Q

Effective program management requires both _______ skills (like setting scope, schedule, and resources) and _______ skills (like leveraging team strengths and using positive language).

A

Hard

Soft

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5
Q

Recognising and utilising the _______ of team members is crucial in program management.

A

Strengths

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6
Q

Teamwork is a _______ skill that needs to be fostered

A

Learned

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7
Q

How can a project manager advise for project risks effectively?

A

Encourage open communication and trust building.

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8
Q

Identifying and managing _______ upfront is crucial for setting the team up for success and ensuring project progress and quality

A

Risks

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9
Q

During a project status meeting, if a team member reports significant delays in their tasks, the project manager should _______ the delays and ask about the _______ they face in order to provide assistance.

A

Acknowledge
challenges

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10
Q

To ensure effective progress tracking, team members report task completion using percentages. This lightweight reporting method helps overcome _______ resistance and builds _______ within the team.

A

Passive

Trust

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11
Q

To overcome passive resistance to reporting, a project manager must build _______ with the team.

A

Trust

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12
Q

Proactive problem-solving involves identifying and addressing _______ early by asking team members if they need help

A

Roadblocks

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13
Q

Effective program management requires a combination of _______ skills (like measuring results) and _______ skills (like clear communication and trust-building).

A

Hard

Soft

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14
Q

The project framework involves four phases: Phase 0 (), Phase 1 (), Phase 2 (), and Phase 3 ().
What are they?

A

Concept
Planning
Execution
Release

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15
Q

Each phase typically involves an _______ review and approval to ensure alignment with the budget and project goals.

A

Executive

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16
Q

In Phase 0 (Concept), it’s crucial to establish _______ goals to ensure everyone understands their roles and responsibilities

A

Clear

17
Q

In the planning phase, manage risk by setting clear criteria for _______ and _______ and managing requests for additional features through phased releases.

A

Success
Failure

18
Q

In Phase 0, focus on identifying _______ participants, distinguishing them from spectators and stakeholders.

A

Actual