Proffessionalism And Ethics

Question 1

What is professionalism?

Answer 1

The way in which someone presents themselves to the world

• the way in which one conducts work with enthusiasm and commitment

Question 2

What is the importance of professionalism?

Answer 2

• Employee creates image of establishment
• various cultural backgrounds, specifies what is considered as ethical/ unethical
• need professionalism in order to achieve business goals

Question 3

What are the elements of professionalism?

Answer 3

• Image: may vary according to businesses, must be neat
• communication: clear to ensure message received from both parties
• respect: creates safe environment
• actions: behavior governed by code of conduct
• working environment: must be neat and make consumer feel comfortable

Question 4

What is ethics?

Answer 4

Values created by society in order to establish what is morally right or wrong

Question 5

What are the advantages of ethics?

Answer 5

• helps employees feel secure in their actions
• improves teamwork and productivity, no one crosses the line
• stay within boundaries of law

Question 6

Discuss unethical behavior

Answer 6

• Not just bad for business, bad for publicity
• ## hampers relationships

Question 7

What is the king code?

Answer 7

• conduct that governs ethical behavior
• guidelines for ethical behavior
• business must punish unethical behavior

Question 8

Discuss the different theories of ethics (6)

Answer 8

• consequence: consequence for the action
• according to principle: predetermined rules and regulations
• narrative: listens to each side of the story
• utilarian: done for the interest of the greater amount of ppl
• moral absolutism: one ethical solution to any problem
• moral relativism: solution depends on situation