Professionalism and Professional Brand

Question 1

Define Professional

Answer 1

1. Ethical standards of a profession relating to a job that requires special education, training, or skill, done or given by a person who works in a particular profession
2. Exhibiting a courteous, conscientious, and a general business like manner in the workplace
3. Following a line of conduct as though it were a profession

Question 2

What is the difference between profession and professionalism?

Answer 2

Profession described what an individual does, professionalism describes how professionals do it

Question 3

Serving the public is_____

Answer 3

a privilege; patients do not have to receive our care, advice or assistance. In return for the privilege of serving the public, we need to demonstrate the highest levels of professionalism

Question 4

Aspects of professionalism in relation to the practices include (3)

Answer 4

1. Professional competence
2. Professional conduct
3. Professional Image

Question 5

What are the 4 aspects of professional competence according to the HPA?

Answer 5

1. Knowledge
2. Skills
3. Attitudes
4. Judgment

Question 6

What are the 3 major components of professional competence?

Answer 6

1. Continuing competence
2. Knowledge, skills, and judgement
3. Attitude

Question 7

What are the three brand dimensions?

Answer 7

1. Roles, relationships
2. Standards, results
3. Style, interactions

Question 8

What is the acronym S.M.A.R.T.

Answer 8

Smart
Measurable
Attainable
Relevant
Time Bound