Interprofessional Communication Flashcards

1
Q

What are the four aspects of interprofession communication?

A
  1. Role clarification
  2. Team functioning
  3. Collaborative leadership
  4. Interprofessional conflict resolution
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2
Q

What are the 5 factors that define a team?

A
  1. Location
  2. Composition
  3. Stability
  4. Leadership
  5. Duration
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3
Q

Explain the acronym DESC

A

Describe the specific situation or behaviour
Express your concerns or how the situation makes you feel
Specify the desired outcome/suggest alternative/seek agreement
Consequences of impact team goals

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4
Q

What is interprofessional collaboration?

A

Working together with one or more members of the healthcare team who each make a unique contribution to achieving a common goal, enhancing the benefit for patients

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5
Q

What is the Plus Delta Model?

A

Asks what went well (plus) and what can be improved/changed (delta)

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6
Q

What are the three essential components of effective listening?

A
  1. Openness
  2. Concentration
  3. Comprehension
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7
Q

What are close-ended questions?

A

Questions that elicit a yes or no or short answer.

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8
Q

What are open-ended questions?

A

Questions that provide the patient with freedom to answer and encourages elaboration

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9
Q

What are funneling questions?

A

A sequence of questions beginning with a broad topic and narrowing down to a specific item

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10
Q

What criteria should be met before giving advice?

A
  1. There is a clear understanding of the problem
  2. Previous attempts to deal with the difficulty have been investigated
  3. You have definite ideas for possible solutions
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