Professional Communication

Question 1

Principles: Integrity

Answer 1

Do what you say you’re going to do, follow through, always act towards the ones above you the same as the people below you. (Calling someone once you find their wallet and you return their property without taking anything out because you have integrity)

Question 2

Principles: Respect

Answer 2

When you don’t tip in restaurants you show lack of respect, treat other people with the same respect you want them to treat you with

Question 3

Principles: Openness

Answer 3

Being able to talk to someone without shutting down, open flow of communication without being on eggshells.

Question 4

Principles: Responsibility

Answer 4

Be responsible for your own actions, Ex. It is your responsibility to go to your job and class.

Question 5

Principles: Self Improvement

Answer 5

Always realizing you need to get better, there’s always room for improvement, If you blow it one day then you own it and do better next time.

Question 6

Principles: Ethics

Answer 6

When you know it’s not right to do a particular thing

Question 7

Communication within a Professional Setting: Give more attention to face to face

Answer 7

Talking face to face creates a memorable relationship and dialogue between two people that is sometimes lost between text and email. It creates a more equal

Question 8

Communication within a Professional Setting: The key is effective listening

Answer 8

Respond to what someone says and what they don’t say, Don’t put your issues above theirs

Question 9

Communication within a Professional Setting: Speak clearly, with good diction

Answer 9

Don’t use words like literally, and Like. Speak clearly, If you mess a word up come back and fix it.

Question 10

Communication within a Professional Setting: Maintain positive attitude

Answer 10

It’s a choice, it may be hard sometimes but it is a choice, look at what good in situations , take the high road, half cup full instead half cup empty.

Question 11

Communication within a Professional Setting: Give and receive feedback.

Answer 11

Tell people you like working with them, or hey I really like the work you did.

Question 12

Communication within a Professional Setting: If you are angry, calm down before responding

Answer 12

Think about what you do or say before you do it

Question 13

Communication within a Professional Setting: Build your credibility

Answer 13

Is your believability, do you bring energy to the situation, your trustworthiness, dynamism, your expertise, commitment, research, experience.

Question 14

Special Occasion Speeches: Public prayer

Answer 14

Was disfavored because ministers were trying to preach toward becoming a person of god instead of just having a quick prayer.

Question 15

Special Occasion Speeches: Eulogies

Answer 15

Spoken at funerals, same as the prayer the goal is not to save people from Jesus, they are searching for a perspective where things make sense. Your goal is to honor that person that passed, tell stories about the person’s life. If someone talks to you about speaking at a funeral then you accept because it’s your one chance to honor that person because the family thought you were a person to speak on your

Question 16

Special Occasion Speeches: Toast

Answer 16

It should be prepared and be no longer than 2-3 minutes, and the goal should be showing your relationship with the bride or groom. Don’t lift your glass at the beginning of the toast. Use note cards not an IPhone or IPad. Don’t try and embarrass people at their wedding or their pass sex life which is usually men, women are usually too emotional.

Question 17

Special Occasion Speeches: Presenting an Award

Answer 17

Firs, keep in mind the audience might not know the person you’re giving the award to or 2cd the audience might not know what the award is for. Tell what the award is, if named after someone tell audience what that person is, and what they did and ho they are. Keep it moving what need to be said to mean something.

Question 18

Special Occasion Speeches: Accepting an Award

Answer 18

Don’t say you don’t want to speak. Get up there and thank the people who helped you get that award, acknowledge the other people who could also have gotten the award.

Question 19

Special Occasion Speeches: Introducing a Speaker

Answer 19

Your goal is to prepare the audience so that the speaker can do there best work, tell audience who is being presented and what may be discussed. Don’t make them out to make the speaker the best speaker in the world.

Question 20

Professional Communication: Principles

Answer 20

Being open, honest, integrity, connecting with others, stating clearly not hidden political agendas

Question 21

The Resume

Answer 21

On top you want you name, email address, address. You want to have education, leadership and involvement (professional experience or can be called just experience), Use words that make it seem that you are active like prioritize, worked, lead, Then have things in order from most recent to past. (The length of your resume should be however long you want it to be, no more then two pages, but 1 page is preferred)

Question 22

The Cover Letter

Answer 22

(If you have a cover letter then you don’t need a cover letter) this is where you put things that you cant fit into the resume, Needs to be specific to what you are applying for. 3 paragraph’s for a cover letter, (Google Formal cover letter) Date , address, to whom it may concern (if you don’t have a name, but if you can it makes you, 3 paragraphs you 1st introduce yourself and what position you are applying for, describe what’s in your resume and how it will apply to their position you want, 3rd paragraph is a thank you for seeing your credentials, And then a contact date when you want to hear from them next with you contact info.

Question 23

The Interview

Answer 23

Practice and be confident, The interview is never over, starts the second they contact you. Always write thank you notes, if you mess up a question address it in your thank you letter. If you don’t get a job still send a thank you note.

Question 24

Follow Up Communication

Answer 24

Include hand written thank you letters after someone writes you a reference letter or meet for interview. Have on going communication with people to build a relationship with whom ever. Again always write thank you letters.

Question 25

Reference Letter

Answer 25

You must need three to teacher references in your resume with professional work references as well. (Have References already attached, don’t have references available upon request, either names and contact info or actual letters) Keep in contact with your reference sources so they can keep a good relationship with them, let your references know that you will be using their name as a reference so that when your references are called there ready and not caught off guard. (Provide name of person, relationship to you, their position, contact info and mailing address)

Question 26

Principles: Teamwork

Answer 26

Knowing when to keep your mouth shut and doing what you say your going to do. Ex. Having a project with a group and doing your part (or teamwork) to complete the project