Production Qulaity Flashcards
What is Quality Control?
Checking the quality once the product has been made (at the end)
What are some methods of Quality Control?
- Sampling
- Mystery Guest
- Automatic Reject
What is Quality Assurance?
Putting systems in place in advance to guarantee the quality whilst the product is being made
Out of Quality Control and Quality Assurance - which one has the most responsibility ?
Quality Assurance
Out of Quality Control and Quality Assurance - which one is the fastest?
Quality Control
Out of Quality Control and Quality Assurance - which one is easier to design?
Quality Control
Out of Quality Control and Quality Assurance - which one needs more training?
Quality Assurance
Out of Quality Control and Quality Assurance - which one finds early faults?
Quality Assurance
Out of Quality Control and Quality Assurance - which one needs specialist staff?
Quality Assurance
Out of Quality Control and Quality Assurance - which one has Excessive Costs (Time, Money) ?
Quality Assurance
Why is it important for a business to offer a high quality product?
- Improves customer satisfaction
- Non-Price differences between competition
- Can charge more for products
- USP
Problems with a business investing in quality?
- Makes the amount produced smaller
- Slower production time (wastes time)
- Increased resource + labour costs
- De-motivated staff
