Operational Objectives Flashcards
1
Q
What are Operational Objectives?
A
Are the specific production targets set by an organisation to ensure that its company goals are achieved.
2
Q
What are some Cost and Volume Targets?
A
- Productivity and Efficiency
- Unit Cost per item
- Number of items to produce
3
Q
Examples of Quality Targets.
A
- Scrap poor quality products
- Reliability (how often the product goes wrong)
- Customer satisfaction
- Number of customer complaints
4
Q
Example of Efficiency Targets.
A
- Labour Productivity
- Output per Time period
- Capacity Utilisation
- Order Lead Times
5
Q
Examples of Environmental Targets.
A
- Use of energy
- Proportion is production materials that are recycled
- Compliance with waste disposal regulations
