Production Quality & Just in Time Production Flashcards

1
Q

What is Quality Control?

A

Checking the quality once the product has been made (at the end)

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2
Q

What are some methods of Quality Control?

A
  • Sampling
  • Mystery Guest
  • Automatic Reject
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3
Q

What is Quality Assurance?

A

Putting systems in place in advance to guarantee the quality whilst the product is being made

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4
Q

Out of Quality Control and Quality Assurance - which one has the most responsibility ?

A

Quality Assurance

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5
Q

Out of Quality Control and Quality Assurance - which one is the fastest?

A

Quality Control

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6
Q

Out of Quality Control and Quality Assurance - which one is easier to design?

A

Quality Control

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7
Q

Out of Quality Control and Quality Assurance - which one needs more training?

A

Quality Assurance

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8
Q

Out of Quality Control and Quality Assurance - which one finds early faults?

A

Quality Assurance

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9
Q

Out of Quality Control and Quality Assurance - which one needs specialist staff?

A

Quality Assurance

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10
Q

Out of Quality Control and Quality Assurance - which one has Excessive Costs (Time, Money) ?

A

Quality Assurance

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11
Q

Why is it important for a business to offer a high quality product?

A
  • Improves customer satisfaction
  • Non-Price differences between competition
  • Can charge more for products
  • USP
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12
Q

Problems with a business investing in quality?

A
  • Makes the amount produced smaller
  • Slower production time (wastes time)
  • Increased resource + labour costs
  • De-motivated staff
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13
Q

What does the Just in Time Method involve?

A

Keeping stock to an absolute minimum and the raw materials are ordered when they are needed (only buy supplies when you need them)

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14
Q

What is Lean Production?

A

Being as efficient as possible with minimum waste (time, energy, stock etc)

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15
Q

Benefits of Just in Time ordering.

A
  • Less storage needed (Rent)
  • No wasted resources
  • Money spent is low (better cash flow)
  • Labour Costs are minimised
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16
Q

What is Total Quality Management?

A
  • Everybody is involved in checking quality were they work

- The product will only moved once it has passed these checks

17
Q

Benefits of Total Quality Management?

A
  • Better Quality product

- Single Process

18
Q

Problems with Total Quality Management?

A
  • Time waste
  • Expensive
  • Wasted Resources