Product and Service Strategy Flashcards

1
Q

What is the product development process?

A

The product development process involves conceiving, designing, and bringing a new product or service to the market, encompassing idea generation, concept development, market research, and commercialization.

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2
Q

What are the key stages of the product life cycle (PLC)?

A

The product life cycle consists of stages including introduction, growth, maturity, and decline, each representing different challenges and opportunities for product management and marketing strategies.

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3
Q

How does the new product development process contribute to business growth?

A

The new product development process enables businesses to innovate, expand their product portfolio, meet evolving consumer needs, and gain a competitive edge, driving business growth and market relevance.

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4
Q

What are the key considerations in pricing strategy for products and services?

A

Pricing strategy involves considerations such as cost analysis, competitive pricing, value-based pricing, psychological pricing, and pricing adaptation, aiming to optimize revenue and profitability while meeting customer expectations.

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5
Q

What is the significance of distribution strategy in product and service management?

A

Distribution strategy involves decisions related to the channels, logistics, and methods used to deliver products or services to consumers, impacting accessibility, convenience, and customer satisfaction.

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6
Q

How does the product life cycle influence marketing strategies?

A

The product life cycle influences marketing strategies by guiding decisions related to product positioning, pricing, promotion, and distribution, ensuring alignment with the product’s stage in the market.

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7
Q

What are the key components of an effective product and service strategy?

A

An effective product and service strategy includes elements such as product development, pricing, distribution, branding, customer value proposition, and product life cycle management, aiming to deliver value and meet consumer needs.

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8
Q

How does product differentiation contribute to competitive advantage?

A

Product differentiation involves creating unique features, benefits, or attributes for a product or service, enabling businesses to stand out in the market, attract customers, and gain a competitive advantage.

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9
Q

What role does customer feedback play in product and service strategy?

A

Customer feedback informs product and service strategy by providing insights into customer preferences, satisfaction, and unmet needs, guiding businesses in refining existing offerings and developing new products or services.

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10
Q

What are the key challenges in managing the product and service strategy?

A

Challenges in managing the product and service strategy include staying innovative, adapting to market changes, addressing competitive pressures, managing product life cycle transitions, and meeting evolving customer expectations.

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11
Q

What is Performance quality?

A

The product’s ability to perform its functions.

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12
Q

What is Conformance quality?

A

Freedom from flaws and consistency in delivering a targeted level of performance.

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13
Q

What is the Major steps in new product development?

A

Include idea generation, idea screening, concept development and testing, marketing strategy development, business analysis, product development, test marketing, and commercialization. Each step is essential for evaluating, developing, and successfully launching a new product.

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