Process of Communication Flashcards

1
Q

_______ communication occurs when we engage in speaking with others.

A

Verbal communication

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2
Q

_________ communication - includes facial expressions, posture, eye contact, hand movements, and touch.

A

non-verbal communication

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3
Q

Whether it is an email, a memo, a report, a Facebook post, a Tweet, a contract, etc. all forms of ______________ have the same goal, to disseminate information in a
clear and concise manner.

A

Written Communication

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4
Q

Using images to communicate with the viewers.

A

Visual communication

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5
Q

_________ is when you not only hear what someone is saying, but also attune to their thoughts and feelings.

A

Active listening

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6
Q

Every message, whether oral or
written, has its origin

A

Idea

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7
Q

The person who initiates the
communication process is referred to as
the

A

Sender / Encoder

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8
Q

_______ takes place when the sender formulates his idea into a message.

A

Encoding

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9
Q

A _________ is an idea transformed into
words.

A

message

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10
Q
  1. _________ is a system used to transmit a message, whereas 2.________ is one of the forms/ types used under that system.
A
  1. Channel 2. Medium
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11
Q

The person who receives the encoded
message is referred to as ________.

A

Receiver

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12
Q

It is a process by which the receiver interprets the message and translates it into meaningful information.

A

Decoding

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13
Q

________ is the response given by the receiver of the message to the sender of the message.

A

Feedback

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14
Q

Refers to the interrelated conditions of communication which affect how people understand the message.

A

Context

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15
Q

What are the 5 types of context?

A
  1. Physical context
  2. Social context
  3. Psychological context
  4. Cultural context
  5. Historical context
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16
Q

This includes the setting where the communication takes place, time of the day, the environmental condition, distance between or among the communicator. What type of context is this?

A

Physical context

17
Q

This refers to the nature of relationships existing between or among the communicators and it also sets the formality of the interaction.

It is a type of context

A

Social context

18
Q

This involves the communicators’ mood and feeling. What kind of context is this?

A

Psychological context

19
Q

This is comprised of the beliefs, values and norms shared by a large group of people.

Clue: It is a type of context

A

Cultural context

20
Q

This involves the background provided by previous interactions between or among communicators which affect understanding of the current exchange.

A

Historical context

21
Q

The factors that affect the flow of communication.

22
Q

Is any barrier to communication which results to loss of meaning during the transmission.

23
Q

___________ noise such as loud music, irritating engine of a motorcycle, a seatmate who talks to you while you listen to your teacher.

A

Physical Noise/Channel Noise

24
Q

__________ Noise is when the body becomes a hindrance to good communication. For example, because of a headache or toothache you may not be able to effectively listen to a friend.

A

Physiological Noise

25
Q

___________ Noise Occurs when one is thinking deeply for something or is suffering from an emotional condition (sadness, depression, confusion), which discourages participation in a communication.

A

Psychological Noise

26
Q

________ Noise is when words are grim, or words have multiple meanings which could have different interpretations, and subject is too tough for the receiver to comprehend. This results in the wrong elucidation of message.

A

Semantic Noise