Process Improvement Tools Flashcards
1
Q
Construction of Pareto diagram
A
Construct in descending order from left to right with no more than 10 categories
2
Q
Scatter diagram
A
Shows cause-and-effect relationship between two variables
This is snapshot in time
3
Q
Run chart
A
Not statistical tool
Graphically shows process performance
Excellent for start-up and low volume production
4
Q
Process flow diagram
A
Schematic diagram shows flow of product or service as it moves through various processing stations or operations
5
Q
Flow chart symbols
A
Operation. Is a circle Inspection. Is a square with i in middle Storage. Is triangle with s middle Product movement. Arrow Delay. Is a d
6
Q
Pareto principal
A
Displays relative importance of problems in simple visual format (vital few/trivial many)
80/20 rule
7
Q
Limitations of effect diagram
A
Assumes cause is knowable
8
Q
Check sheets
A
Ensure the data are collected accurately
Individualized for each situations
