Presentations Flashcards
1
Q
How baldrige award is chosen
A
55% of evaluation and 45% on performance
2
Q
ISO 9000
A
Quality management standard presents guidelines intended increase business efficiency and customer satisfaction
3
Q
Q s 9000
A
Car company started. All about automotive
4
Q
ISO 1400
A
Guidelines for enforcing environments
Adv - environment regulations , greater marketability, increase level of safety
Dis- cost and increase liability
5
Q
Malcolm baldrige national quality award
A
Established 1987
Importance of quality and performance in u.s. Companies
