Principles & Practices Flashcards
Which is considered the human side of managing?
Leading
What fire would become known as the deadliest fire in US history?
Peshtigo
McGregor is known for which mamagement concept?
Theory X and Y
How many levels are there in Maslow’s Hierarchy of needs?
(5) Five
Blake and Mouton’s Managerial Grid.
The grid theory assumes that every decision made and every action taken in the work place is driven by 3 things.
Peoples Values, attitudes, and beliefs
Which act required unions to file a list of assets and names with the goverment.
Landrum-Griffin Act of 1959
The theory that relies on the natural competitiveness of people is known as.
Goal Setting Theory
What was the primary extinguishing agent in computer rooms used to protect electronic equipment from the 1960s to 1990s
Halon
When listening to a complaint, an officer should do the following (4) four things.
Listen and take detailed notes,
Engage in active listening,
Paraphrase and use feedback,
Do not explain or excuse.
Technical Specialist fall under what function in IMS?
Planning
What is (5) five units of the same kind, with one leader?
Strike Team
What are the (5) five steps of Lloyd Layman’s five-step Size-up process
Facts, Probabilities, Situation, Decision, Plan of Operation
The first city who established the first fire regulations in north America when it banned wood chimney and thatch roofs?
Boston
The theory that each fire fighter answers to only one boss and so on is called.
Unity of Command
When faced with unpopular orders, the fire officer should do what?
Express any concerns and objections with his supervisor in private
Which act provides additional compensation and punitive damages in case of intentional discrimination under title VII?
Civil rights act 1991
Blake and Moulton’s Grid theory believe in two fundamental concerns that influence behavior, what are they?
A concern for people, and a concern for results
Under which Act, does the President have certain abilities during a national emergency.
Taft-Hartley Act
What theory relies on the natural competitiveness of people.
Goal setting
CERT is a_____ hour course
20 hours.
What is the minimum number of fire fighters on an interior team
(2) two
Microsoft internet explorer and Netscape navigator are the most common type of what?
Web browsers
What is created by the ISO, and based on the incident hazards and objectives?
Incident Safety Plan
Which branch is responsible for communication on a high-rise?
Service Branch
The first organized volunteer fire company was established where?
Philadelpha
What leaves no latitude or discretion?
Rules and Regulations
What is the process of having the tight people in the right place at the right time who can accomplish the task efficiently and effectively.
Human Resource planning
Which act made the yellow dog contracts unenforceable
Norris-LaGuardia
Which thoery suggests behavior is a function of it’s consequences?
Reinforcement thoery
Restraurants and bars are what type of group?
Assembly
What refers to the method that is used to convey the imformation?
Medium
What are formal documents that address a specific subject, policy, condition or situation and usually signed by the fire chief
General Orders
EEOC stands for what?
Equal employment opportunity commission
What federal laws are enforced by the EEOC?
Civil Rights laws
Most common cause of fire.
Undetermined
2nd leading cause of firefighter death
Internal trauma
What are the 5 steps of the communication cycle?
Message, Sender, Medium, Receiver, Feedback
______ gave workers the right to refrain from joining a union.
Taft Hartley Act
What does the Y theory manager feel about workers?
They like to work
Policies allow personnel to make or use_____.
Judgments
Fredrick Taylor developed what?
The Scientific Management
Managerial grid-sound has high concern for who and what?
People and results
Which act allowed workers to decide by majority vote who would decide who would represent them at the bargaining table?
Wagner Connery of 1935
What are the four psychomotor skills?
Initial, Plateau, Latency, Mastery
Communication and Medical are found in this branch of the ICS?
Service branch in Logistics
What type of evidence are incendiary devices and fire debris?
Demonstrative
What is a proven mechanism for dealing with error at all levels?
Crew Resource management
What is an evaluation error that can occur when the fire officer compares the performance of one subordinate with another instead of against the classified job standards.
Contrast Effect
____ is when a driver can remember the route to an area of the district when it has been several months between calls in that area
Latency
____ accredits fire related degree programs at the collage and university levels.
IFSAC International fire service accreditation congress
Which entity governs the civil rights act of 1964.
EEOC
Kimball rule of thumb is that ___ gpm for each 100 cubic feet.
3 gpm
____ refers to the purpose for which a building or portion of a building is used or is intended to be used.
Occupancy type
Which fire flow formula was developed to determine the flow needed to knock down a fire in a fully involved structure or in an enclosed compartment.
Iowa State University rate-of-flow formula
What are Maslows 5 levels of his hierarchy of needs?
1 - Physiological 2 - Safety, security, order 3 - Social, Affection 4 - Esteen, Status 5 - Self actualization
What type of evidence are considered in an investigation?
Demonstrative, Documentary, and Testimonial
What happens when fire code requirements are often abopted or amended in reaction to fire disasters?
Catastrophic theory of reform
What kind of person has a heightened awareness of the personal feelings, goals, and ambitions of other and always considers how proposed actions will affect them?
Accommodating
What kind of manager believes people like to work and they need to be encouraged, not controlled.
Theory Y manager
How long from the 0700 reporting time does an officer have to fax the morning report to the chief officer?
15 minutes
Who started the first college for the fire officer?
New York City
A metro sized department is defined as what?
More than 400 fully paid fire fighters
What are developed by various governments or goverment-authorized organizations to implement a law that has been passed by a goverment body?
Rules and Regulations
The CERT program is usually delivered in how many sessions?
Seven 2.5 hour sessions delivered one evening per week
What is adopted when a jurisdiction uses adoption by reference.
Specific edition
What are the 4 fire cause classifications according to NFPA 921
Accidental, Natural, Incendiary, Undeterminded
