Principles & Practices Flashcards
Which is considered the human side of managing?
Leading
What fire would become known as the deadliest fire in US history?
Peshtigo
McGregor is known for which mamagement concept?
Theory X and Y
How many levels are there in Maslow’s Hierarchy of needs?
(5) Five
Blake and Mouton’s Managerial Grid.
The grid theory assumes that every decision made and every action taken in the work place is driven by 3 things.
Peoples Values, attitudes, and beliefs
Which act required unions to file a list of assets and names with the goverment.
Landrum-Griffin Act of 1959
The theory that relies on the natural competitiveness of people is known as.
Goal Setting Theory
What was the primary extinguishing agent in computer rooms used to protect electronic equipment from the 1960s to 1990s
Halon
When listening to a complaint, an officer should do the following (4) four things.
Listen and take detailed notes,
Engage in active listening,
Paraphrase and use feedback,
Do not explain or excuse.
Technical Specialist fall under what function in IMS?
Planning
What is (5) five units of the same kind, with one leader?
Strike Team
What are the (5) five steps of Lloyd Layman’s five-step Size-up process
Facts, Probabilities, Situation, Decision, Plan of Operation
The first city who established the first fire regulations in north America when it banned wood chimney and thatch roofs?
Boston
The theory that each fire fighter answers to only one boss and so on is called.
Unity of Command
When faced with unpopular orders, the fire officer should do what?
Express any concerns and objections with his supervisor in private
Which act provides additional compensation and punitive damages in case of intentional discrimination under title VII?
Civil rights act 1991
Blake and Moulton’s Grid theory believe in two fundamental concerns that influence behavior, what are they?
A concern for people, and a concern for results
Under which Act, does the President have certain abilities during a national emergency.
Taft-Hartley Act
What theory relies on the natural competitiveness of people.
Goal setting
CERT is a_____ hour course
20 hours.
What is the minimum number of fire fighters on an interior team
(2) two
Microsoft internet explorer and Netscape navigator are the most common type of what?
Web browsers
What is created by the ISO, and based on the incident hazards and objectives?
Incident Safety Plan
Which branch is responsible for communication on a high-rise?
Service Branch
The first organized volunteer fire company was established where?
Philadelpha
What leaves no latitude or discretion?
Rules and Regulations