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TM1102 > Preliminary Part 2 > Flashcards

Preliminary Part 2 Flashcards

1
Q

An entity engaged in the business of extending to individuals or groups, travel services and assistance to include documentation, ticketing, booking for transportation and/or accommodation, arrangements, handling and/or conduct of tours within or outside the Philippines, whether or not for fee, commission or any form of monetary consideration

A

Travel Agency

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2
Q

Tour operators

A

Vendor

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3
Q

Seller

A

Vendor

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4
Q

Providing/Giving supplies, accommodation and other components

A

Vendor

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5
Q

Travel Agent

A

Middlemen

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6
Q

Talks vendor and vendee what to provide

A

Middlemen

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7
Q

Clients/Customers/Buyers

A

Vendee

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8
Q

More flexible

A

TMC

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9
Q

Future references, follow-up, evaluation, consultation

A

TMC

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10
Q

Gives services and that’s it.

A

Travel Agency

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11
Q

Limited to two entities

A

Traditional Illustration

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12
Q

Functions of a Travel Management Company/Travel Agency

A
  • Provide information an expertise
  • Recommend destinations, products and services best suited to the needs of the clients
  • Assist in cases of refunds and cancellations
  • Provide assistance in securing travel documents
  • Process travel arrangements
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13
Q

Characteristics of a TMC

A
  • Charged fee for ancillary service
  • Acts as counselor to the end-user and as agent and/or intermediary for the suppliers
  • Retailer transacts business and sells directly to the end-user
  • Derives revenues from a predetermined fixed commission
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14
Q

They are the retail part of the distribution chain

A

TMC and Travel Agent

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15
Q

Three types of business establishment:

A

Sole/Single Proprietorship/Ownership
Partnership
Corporation

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16
Q

Requires a legal personality before it can legally transact business

A

TMC/TA

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17
Q

Small-sized TMC/Travel Agency table or organization

A

Manager
Secretary
Administration (Bookkepper, Cashier, Reservations and Ticketing, Utility Personnel)
Operations (Travel Counselor, Reservations and Ticketing, Liaison Officer)
Account Executive

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18
Q

Authenticated Birth Certificate

A

City Hall

19
Q

SECPA

A

Security Paper

20
Q

This is to make sure the operation is legal and safe

A

Business permit

21
Q

Where to get a business permit:

A

Mayor’s office (LGU)

22
Q

Requirements of getting a business permit:

A
  • Fire Security Clearance
  • Barangay clearance
  • List of linkaging/sister company
  • Organizational structure w/ picture
  • Certification of ownership with by laws and NC
  • Surety bond
  • Sanitation permit
23
Q

This is to certify the establishment with credibility and part of locality

A

Barangay clearance

24
Q

Show that it is seeing something and in return you provide the needs and wants of clients

A

Mission

25
Q

In the long run, what’s the output

A

Vision

26
Q

In putting up a Travel Agency, it’s mandatory to have:

A

SSS Registration
BIR and TIN
PAGIBIG FUND/HMDF
PHILHEALTH

27
Q

To get a receipt

A

BIR and TIN

28
Q

TIN

A

Tax Payer’s Identification Numbet

29
Q

Called before Medicare

A

PhilHealth

30
Q

Kinds of Travel Agencies

A

Home-Based Agencies
Online Agencies
Specialized Agencies
Conventional, Full-Service Agencies

31
Q

UFTE

A

Union of Filipino Tourism Educators

32
Q

PTAA

A

Philippine Travel Agencies Association

33
Q

PHILTOA

A

Philippine Tour Operators Association

34
Q

Have a location, own office, affliations/organizations

A

Conventional, Full service agencies

35
Q

Located thru website/wifi, Customer Assistance thru phone with toll free number

A

Online agencies

36
Q

Having expertise in a certain package, makes special/custom packages based on client’s needs

A

Specialized agencies

37
Q

Travel Components of a Tour package

A

Transportation + Transfer
Accommodation + Food and Beverage
Tourist attractions
Tour Guide/ Tour Escort

38
Q

Upon arrival airport going to accommodation/event

A

Transportation + Transfer

39
Q

To🔛From

A

Transportation + Transfer

40
Q

Tour Packages (Number of Travel Components)

A

Ground arrangements package
Inclusive Tour Package
Land Arrangement Package
Inclusive Escorted Tour Package

41
Q

Ground arrangements package

A

Transportation + Transfer

42
Q

Land arrangements package

A

Tourist attractions

Accommodation + F & B

43
Q

Inclusive Tour Package

A

Transportation + Transfer
Accommodation + F&B
Tourist attractions

44
Q

Inclusive escorted package

A

All 4

TM1102 (6 decks)

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