Preliminary Part 2 Flashcards
An entity engaged in the business of extending to individuals or groups, travel services and assistance to include documentation, ticketing, booking for transportation and/or accommodation, arrangements, handling and/or conduct of tours within or outside the Philippines, whether or not for fee, commission or any form of monetary consideration
Travel Agency
Tour operators
Vendor
Seller
Vendor
Providing/Giving supplies, accommodation and other components
Vendor
Travel Agent
Middlemen
Talks vendor and vendee what to provide
Middlemen
Clients/Customers/Buyers
Vendee
More flexible
TMC
Future references, follow-up, evaluation, consultation
TMC
Gives services and that’s it.
Travel Agency
Limited to two entities
Traditional Illustration
Functions of a Travel Management Company/Travel Agency
- Provide information an expertise
- Recommend destinations, products and services best suited to the needs of the clients
- Assist in cases of refunds and cancellations
- Provide assistance in securing travel documents
- Process travel arrangements
Characteristics of a TMC
- Charged fee for ancillary service
- Acts as counselor to the end-user and as agent and/or intermediary for the suppliers
- Retailer transacts business and sells directly to the end-user
- Derives revenues from a predetermined fixed commission
They are the retail part of the distribution chain
TMC and Travel Agent
Three types of business establishment:
Sole/Single Proprietorship/Ownership
Partnership
Corporation
Requires a legal personality before it can legally transact business
TMC/TA
Small-sized TMC/Travel Agency table or organization
Manager
Secretary
Administration (Bookkepper, Cashier, Reservations and Ticketing, Utility Personnel)
Operations (Travel Counselor, Reservations and Ticketing, Liaison Officer)
Account Executive
Authenticated Birth Certificate
City Hall
SECPA
Security Paper
This is to make sure the operation is legal and safe
Business permit
Where to get a business permit:
Mayor’s office (LGU)
Requirements of getting a business permit:
- Fire Security Clearance
- Barangay clearance
- List of linkaging/sister company
- Organizational structure w/ picture
- Certification of ownership with by laws and NC
- Surety bond
- Sanitation permit
This is to certify the establishment with credibility and part of locality
Barangay clearance
Show that it is seeing something and in return you provide the needs and wants of clients
Mission