Preliminary Flashcards

1
Q

They receive commissions from their suppliers, which include hotels, food and beverage establishments, and tour operators, and earn their revenues from their principals (customers)

A

Travel Agencie

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2
Q

Three types of travelers:

A

Business travelers
Leisure travelers
International travelers

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3
Q

Due to the shrinking global market, they have been globetrotting from one point of the world to another with the aim to expand and seek business from these places

A

Business travelers

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4
Q

With the advent of international agreements among countries, the business arena in other countries is becoming more viable

A

Business travelers

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5
Q

The nature of arrangement is predetermined since meetings and appointments have been set prior to guest arrival

A

Business Traveler

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6
Q

Travelers whose primary purpose is rest and recreation

A

Leisure travelers

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7
Q

They have designed various packages to meet and entice travelers to avail “worry-free” vacation packages

A

Leisure travelers

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8
Q

Can be business or leisure travelers

A

International travelers

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9
Q

Concept of travel agencies started in __

A

1841

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10
Q

He was the father of travel agencies signed up 570 people to accompany him to a packaged travel which include board and lodging from Leicester to Loughborough

A

Thomas Cook

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11
Q

Travel agency’s primary function:

A

Provide retail travel services to customers

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12
Q

Travel agencies derive their earning from

A

Commission payments of travel suppliers and travel services

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13
Q

Europe has three types of agencies:

A

Miniple
Independent
Multiple

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14
Q

Information can be gained through/ Travel Agencies Operations:

A
Hotel Brochures and Property Websites
aCRS
GDS
Familiarization Tour
Strategic Alliances Websites
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15
Q

CRS

A

Computer Reservation System

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16
Q

GDS

A

Global Distribution System

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17
Q

This is where the travel agency scan flight information and availability, and basic hotel information.

A

Airline Computer Reservation System

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18
Q

Famous CRS

A
Patheo
Abacus
Galileo
Sabre
Amadeus
Worldspan
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19
Q

SABRE

A

Semi-Automatic Business Research Environment

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20
Q

This is a major CRS that books reservations

A

Global Distribution System

21
Q

This is a complimentary or reduced rate travel program aimed to acquaint travel agents and prospective customers about the sponsoring property’s services

A

Familiarization tour

22
Q

Formed between two or more properties aim to cope with the global expansion of bigger hotel chains and to increase the number of their guests.

A

Strategic Alliances Website

23
Q

Alliances with various properties allow hotels to have strategic positioning across the globe and benefit from watch other’s strength

A

Strategic Alliances Websites

24
Q

Act as intermediaries for tourists and arrange all traveling-related concerns for them, from accommodation to tours.

A

Travel agencies

25
They are similar businesses to independents but they have more branches and usually a head office in a local area
Miniple
26
The different branches may trade under different names
Miniple
27
Other small independents may be bought up and added
Miniple
28
Private companies usually with a high street presence in most UK towns and cities
Multiple
29
Parts of large organizations which trade in other areas of travel and tourism
Multiple
30
Many customers attracted by large discounts
Multiple
31
These are private companies that have one or a few branches often close to each other
Independent
32
Usually cater to a niche market.
Independent
33
They rely on repeat business from satisfied customers
Independent
34
Three categories of agencies in United States
Mega Independent Consortiums
35
Called as such because of their size and scope.
Mega
36
They are large travel agencies that own and control all aspects of their operations.
Mega
37
They provide complete travel services that include transportation, accommodation, and several others related to the needs of their clients
Mega
38
Group of travel agents who have formed an association to maximize their buying power and sharing of technology
Consortiums
39
Small-scale businesses that cater to a specific niche, like corporate travel services or specialized travel needs
Independent
40
PTAA
Philippine Travel Agencies Association
41
Represents the Philippine travel sector in various international and national association
PTAA
42
Sits in the tourism councils of local government units
PTAA
43
PTAA was founded in __throughout the union of the national associations of outbound travel agencies and inbound tour operators
1979
44
Established to foster unity in the travel industry and to promote the welfare of its members and the traveling public, they have evolved into an organization that now plays a vital role both in the national and international tourism levels
PTAA
45
DOT accreditation from Travel Agencies/TMC is optional but this is a must
LGU License
46
It is a certificated issued by the DOT that the holder has complied with the DOT's minimum standards in the operation of the establishment's concerned which shall ensure the comfort and convenience of the tourist
DOT Accreditation
47
It offers certain incentives, such as inclusions in DOT promotional programs and employments of foreign nationals
DOT Accreditation
48
Requirements needed for Accreditation:
* Business Permit/LGU License * Resolution from Board of Directors * Application form * Copy of articles and by-laws (corporation and partnership) * List of officials and employees * Application for permit 3years experience * Proof of inbound/local or foreign receipts from tours * Valid visa from BOI and Labor Permit from DOLE (for Alien Personnel) * Payment of Accreditation and Identification fees * Tour packages with element rates * Affidavit (tour operators with branches) * New tour operators, proof of compliance with P500,000 original bank certifications * Notarize contract of office space * Photocopy of surety bound submitted to LGUl