Preliminary Flashcards
They receive commissions from their suppliers, which include hotels, food and beverage establishments, and tour operators, and earn their revenues from their principals (customers)
Travel Agencie
Three types of travelers:
Business travelers
Leisure travelers
International travelers
Due to the shrinking global market, they have been globetrotting from one point of the world to another with the aim to expand and seek business from these places
Business travelers
With the advent of international agreements among countries, the business arena in other countries is becoming more viable
Business travelers
The nature of arrangement is predetermined since meetings and appointments have been set prior to guest arrival
Business Traveler
Travelers whose primary purpose is rest and recreation
Leisure travelers
They have designed various packages to meet and entice travelers to avail “worry-free” vacation packages
Leisure travelers
Can be business or leisure travelers
International travelers
Concept of travel agencies started in __
1841
He was the father of travel agencies signed up 570 people to accompany him to a packaged travel which include board and lodging from Leicester to Loughborough
Thomas Cook
Travel agency’s primary function:
Provide retail travel services to customers
Travel agencies derive their earning from
Commission payments of travel suppliers and travel services
Europe has three types of agencies:
Miniple
Independent
Multiple
Information can be gained through/ Travel Agencies Operations:
Hotel Brochures and Property Websites aCRS GDS Familiarization Tour Strategic Alliances Websites
CRS
Computer Reservation System
GDS
Global Distribution System
This is where the travel agency scan flight information and availability, and basic hotel information.
Airline Computer Reservation System
Famous CRS
Patheo Abacus Galileo Sabre Amadeus Worldspan
SABRE
Semi-Automatic Business Research Environment
This is a major CRS that books reservations
Global Distribution System
This is a complimentary or reduced rate travel program aimed to acquaint travel agents and prospective customers about the sponsoring property’s services
Familiarization tour
Formed between two or more properties aim to cope with the global expansion of bigger hotel chains and to increase the number of their guests.
Strategic Alliances Website
Alliances with various properties allow hotels to have strategic positioning across the globe and benefit from watch other’s strength
Strategic Alliances Websites
Act as intermediaries for tourists and arrange all traveling-related concerns for them, from accommodation to tours.
Travel agencies