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TM1102 > Preliminary > Flashcards

Preliminary Flashcards

1
Q

They receive commissions from their suppliers, which include hotels, food and beverage establishments, and tour operators, and earn their revenues from their principals (customers)

A

Travel Agencie

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2
Q

Three types of travelers:

A

Business travelers
Leisure travelers
International travelers

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3
Q

Due to the shrinking global market, they have been globetrotting from one point of the world to another with the aim to expand and seek business from these places

A

Business travelers

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4
Q

With the advent of international agreements among countries, the business arena in other countries is becoming more viable

A

Business travelers

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5
Q

The nature of arrangement is predetermined since meetings and appointments have been set prior to guest arrival

A

Business Traveler

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6
Q

Travelers whose primary purpose is rest and recreation

A

Leisure travelers

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7
Q

They have designed various packages to meet and entice travelers to avail “worry-free” vacation packages

A

Leisure travelers

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8
Q

Can be business or leisure travelers

A

International travelers

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9
Q

Concept of travel agencies started in __

A

1841

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10
Q

He was the father of travel agencies signed up 570 people to accompany him to a packaged travel which include board and lodging from Leicester to Loughborough

A

Thomas Cook

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11
Q

Travel agency’s primary function:

A

Provide retail travel services to customers

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12
Q

Travel agencies derive their earning from

A

Commission payments of travel suppliers and travel services

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13
Q

Europe has three types of agencies:

A

Miniple
Independent
Multiple

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14
Q

Information can be gained through/ Travel Agencies Operations:

A 
Hotel Brochures and Property Websites
aCRS
GDS
Familiarization Tour
Strategic Alliances Websites
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15
Q

CRS

A

Computer Reservation System

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16
Q

GDS

A

Global Distribution System

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17
Q

This is where the travel agency scan flight information and availability, and basic hotel information.

A

Airline Computer Reservation System

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18
Q

Famous CRS

A 
Patheo
Abacus
Galileo
Sabre
Amadeus
Worldspan
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19
Q

SABRE

A

Semi-Automatic Business Research Environment

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20
Q

This is a major CRS that books reservations

A

Global Distribution System

21
Q

This is a complimentary or reduced rate travel program aimed to acquaint travel agents and prospective customers about the sponsoring property’s services

A

Familiarization tour

22
Q

Formed between two or more properties aim to cope with the global expansion of bigger hotel chains and to increase the number of their guests.

A

Strategic Alliances Website

23
Q

Alliances with various properties allow hotels to have strategic positioning across the globe and benefit from watch other’s strength

A

Strategic Alliances Websites

24
Q

Act as intermediaries for tourists and arrange all traveling-related concerns for them, from accommodation to tours.

A

Travel agencies

25
Q

They are similar businesses to independents but they have more branches and usually a head office in a local area

A

Miniple

26
Q

The different branches may trade under different names

A

Miniple

27
Q

Other small independents may be bought up and added

A

Miniple

28
Q

Private companies usually with a high street presence in most UK towns and cities

A

Multiple

29
Q

Parts of large organizations which trade in other areas of travel and tourism

A

Multiple

30
Q

Many customers attracted by large discounts

A

Multiple

31
Q

These are private companies that have one or a few branches often close to each other

A

Independent

32
Q

Usually cater to a niche market.

A

Independent

33
Q

They rely on repeat business from satisfied customers

A

Independent

34
Q

Three categories of agencies in United States

A

Mega
Independent
Consortiums

35
Q

Called as such because of their size and scope.

A

Mega

36
Q

They are large travel agencies that own and control all aspects of their operations.

A

Mega

37
Q

They provide complete travel services that include transportation, accommodation, and several others related to the needs of their clients

A

Mega

38
Q

Group of travel agents who have formed an association to maximize their buying power and sharing of technology

A

Consortiums

39
Q

Small-scale businesses that cater to a specific niche, like corporate travel services or specialized travel needs

A

Independent

40
Q

PTAA

A

Philippine Travel Agencies Association

41
Q

Represents the Philippine travel sector in various international and national association

A

PTAA

42
Q

Sits in the tourism councils of local government units

A

PTAA

43
Q

PTAA was founded in __throughout the union of the national associations of outbound travel agencies and inbound tour operators

A

1979

44
Q

Established to foster unity in the travel industry and to promote the welfare of its members and the traveling public, they have evolved into an organization that now plays a vital role both in the national and international tourism levels

A

PTAA

45
Q

DOT accreditation from Travel Agencies/TMC is optional but this is a must

A

LGU License

46
Q

It is a certificated issued by the DOT that the holder has complied with the DOT’s minimum standards in the operation of the establishment’s concerned which shall ensure the comfort and convenience of the tourist

A

DOT Accreditation

47
Q

It offers certain incentives, such as inclusions in DOT promotional programs and employments of foreign nationals

A

DOT Accreditation

48
Q

Requirements needed for Accreditation:

A
  • Business Permit/LGU License
  • Resolution from Board of Directors
  • Application form
  • Copy of articles and by-laws (corporation and partnership)
  • List of officials and employees
  • Application for permit 3years experience
  • Proof of inbound/local or foreign receipts from tours
  • Valid visa from BOI and Labor Permit from DOLE (for Alien Personnel)
  • Payment of Accreditation and Identification fees
  • Tour packages with element rates
  • Affidavit (tour operators with branches)
  • New tour operators, proof of compliance with P500,000 original bank certifications
  • Notarize contract of office space
  • Photocopy of surety bound submitted to LGUl

TM1102 (6 decks)

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