Prefinals Part 1- Chapter 4 (Page 56) Flashcards
Is critical in a pharmacy because of the employees and workers into various operating units.
Staffing
Is a term used in the sphere of employment.
Staffing
Managing people also known as
Human Resource Management (HRM)
Is essential in any pharmacy because it deals with providing care to people.
Managing people or HRM (Human Resource Management)
Is defined as the process of achieving organizational objectives through the management of people.
HRM (Human Resource Management)
Pharmacist, of course, have to be licensed and must adhere to the requirements for continuing education.
Licensing and registration
The number of hours an employee works, per week.
Hours
The bulk of a person’s earnings comes from a base salary or wage and incentives, such as bonuses.
Compensation
Health insurance, discounts on merchandise, pension plans, and other benefits play a major role in staffing, particularly in attracting new employees and retaining existing ones.
Fringe Benefits
How long will vacations be? When can they be taken? While is important for employees to have vacation time, such scheduling cannot be allowed to disrupt the operation of the business.
Vacations
To what extent will employees be allowed time off for personal need, emergencies, holidays, and birthday, etc?
Time off
Each employee should be given adequate training for the job.
Training
Conflicts between and among employees are bound to occur.the best course of action is to plan for them and establish a procedure.
Grievance
A major consideration in the staffing process is whether higher level position can be filled within the pharmacy.
Promotion
Will there be a review of employee performance?
Personal review
Clearly written policies must be developed to make the ______ as clear as possible form both an operational and legal standpoint
Termination
Is the process of attracting job candidates with the right characteristics and skills to fit jobs openings.
Recruitment
Is determining a job description (the activities the job entails ) and a job specification.
Job analysis
before a manager can begin to recruit and select employees, he or she should perform certain analysis
Job analysis
Emphasize personal qualities
Job specification
It is a statement that identifies what the job consists of and who the superior are to whom then accounted for.
Job description
It is a process of expecting and providing for the movement of the people into, within, and out of the company, business, or organization to support the firm’s business strategy.
Strategic Human Resource Planning.
a human resource planner estimates the number and abilities of people that the firm will need to operate in the foreseeable future.
Planning for future needs
a planner predicts how many current employees are likely to remain in the organization. The difference between this number and the number of employees needed leads to the next steps.
Planning for future turnover
the organization must engage in recruitment and employee selection or layoffs to attain the number of people required.
Planning for recruitment, selection, and layoffs -
An organization always needs experienced and compete workers.
Planning for training and development
The common sources of potential employees can be categorized in two ways:
(1) internal and (2) external.
Aside from having a comprehensive understanding of the position of the organization, recruiters must be able to identify the sources of human resources.
Actual Recruitment of Applicants
Individuals within the organization may be well-suited to fill the open positions.
Internal Sources.
involves - attracting applicants from outside the organization.
External Sources/External Recruiting
an open position is
one method of reaching a wide range of possible applicants.
Advertising.
A “help wanted” sign in a pharmacy’s window is a kind of advertising that allows any passerby to find an opportunity.
Drop-ins.
An organization that
helps match employers and employees typically for
government jobs.
Public Employment Agencies.
An organization that helps employers find employees and vice- versa.
Private Employment Agencies.
The school provides placements for students looking for careers in different fields related to their course program.
School Placement.
These are people who show up at the
forum without invitation.
Walk-in.
These are people who write unsolicited job-seeking letters.
Write-in.
The internet has become a major source of recruiting job candidates. One reason is that there are dozens of free websites that can be used by job applicants and sometimes, by employers.
Online recruiting.
is the process of choosing which people would best fill specific jobs.
Selection