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Pharmacy Administration > Midterm: Pharmacy Administration ( Page, 20-59) > Flashcards

Midterm: Pharmacy Administration ( Page, 20-59) Flashcards

1
Q

Specialized jobs are assigned to various departments and/ or positions.

A

Division of Work

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2
Q

Employees should have authority for ensuring the performance and completion of task assigned to them.

A

Authority and Responsibility

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3
Q

This refers to the limitation on the number of subordinates that manager can effectively administer and control

A

Span of Control

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4
Q

An employee must report to a single direct supervisor with whom he or she is responsible.

A

Unity of Command

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5
Q

Group activities should have one boss and one plan with the same objective

A

Unity of Direction

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6
Q

The interest of one individual or group of individuals should not outweigh the interest of the business

A

Subordination of Individual Interest to General Interest

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7
Q

There should be a fair method of payment that affords the maximum possible satisfaction to both employees and the employer

A

Remuneration

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8
Q

This principle is based on “equal pay for equal work.”

A

Remuneration

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9
Q

This refers to the extent to which authority is concentrated

A

Centralization

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10
Q

In the structure of any organization, ultimate authority lies at the top and communication flows downward.

A

Scalar Chain

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11
Q

This ensure that employees are assigned and resources are allocated properly in the organization

A

Order

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12
Q

In involves the fair and kind treatment of employees

A

Equity

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13
Q

Unnecessary labor turnover can be the cause and effect of bad management.

A

Stability of Tenure

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14
Q

Unnecessary element that could complicate plans and/or activities should be eliminated from all activities as well as from the process

A

Simplicity

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15
Q

Principle that explains “In union there is strength”

A

Espirit de Corps

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16
Q

Is the process of developing, organizing, and evaluating the activities required to achieve a desired goal.

A

Planning

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17
Q

Is the process identifying and determining the organization’s goals, policies, and programs.

A

Strategic Planning

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18
Q

This ensures that the organization is prepared to effectively perform and accomplish it’s task.

A

Operating Planning

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19
Q

This determines the probability of specific business or program

A

Business Planning

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20
Q

The guarantees the availability of resources needed to carry out its strategies to achieve the organization’s goals

A

Resources Planning

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21
Q

This ascertain the coordination and orderly arrangement of an organization in order to face challenges in the future.

A

Organizational Planning

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22
Q

Provides a fallback for the organization

A

Contingency Planning

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23
Q

is the process of identifying and determining the organization’s goals, policies and programs.

A

Strategic Planning

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24
Q

Goal

A

Vision

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25
Q

Purpose

A

Mission

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26
Q

Prescribed a definite scope and suggest direction to maximize the efforts of a manager

A

A set goal

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27
Q

A method of shaping a company’s future and involves determining the organization’s long term direction.

A

Strategy

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28
Q

This can be defined as the planning of the steps necessary to organize the strategic planning

A

Pre-planning Phase

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29
Q

Strategizing, in which ideas and suggestions are develop for the pharmacy organization

A

Planning Phase

30
Q

This phase involves three important steps: communication, implementation, monitoring progress once the plan is implemented.

A

Post-planning phase

31
Q

Must be executed in order to support the strategic plan

A

Tactics

32
Q

Inorder to evaluate the extent of implementation in comparison with the planned schedule

A

Monitoring plan

33
Q

MBO

A

Management by Objectives

34
Q

A successful manageer is considered to be a manager of _______ _________.

A

defined situations.

35
Q

Process of choosing a specific course of action.

A

Decision- Making

36
Q

Make a series of decision

A

Set objectives

37
Q

Decision constraints are sometimes presented in terms of desired specifications or performance standards.

A

Identify constraints

38
Q

are chosen because they provide a solution

A

Identify alternatives

39
Q

Information depends on the complexity and scope of the possible decision or choices.

A

Gather appropriate information

40
Q

Decisions can be rendered based on available information

A

Evaluate alternatives

41
Q

The manager examines the ranking of alternatives

A

Choose the most acceptable alternative

42
Q

Is the process of classifying and categorizing personnel

A

Organizing

43
Q

describes the difference among workers or units in an organization

A

Horizontal Differentiation

44
Q

The division of executives, departments and group or workers in terms of their activities or task

A

Organizational structures

45
Q

refers to the degree to which units are dissimilar

A

Differentiation

46
Q

refers to the degree to which jobs in the organization are standardized.

A

Formalization

47
Q

refers to the concentration of decision making power at a single point in the organization

A

Centralization

48
Q

Focuses on the differences in hierarchical position.

A

Vertical Differentiation

49
Q

involves location, specifically the sites of an organization’s units, whether they are in one place or spread across several areas.

A

Spatial Differentiation

50
Q

Result in heighted efficiency

A

Division of Labor

51
Q

Responsibility for decisions cannot be passed

A

Parity of authority and Responsibility

52
Q

Individual employee must report to only one supervisor or manager

A

Unity of command

53
Q

numbers of employees the manager can effectively control

A

Span of control

54
Q

categorization of individuals according to the specific task, they must perform.

A

Departmentalization

55
Q

diagram or chart that shows the important aspect of the organization

A

Organizational chart

56
Q

refers to the straight and direst line of responsibility

A

Line Organization

57
Q

to compensate for the lack of needed specialist within the line organization structure.

A

Line- and-Staff Organization

58
Q

based on working hours

A

Organization by Time

59
Q

group of employees that has similar skills are too large to handle

A

Organization by Number

60
Q

considerable diversity in jobs and skills required to accomplish a task satisfactorily.

A

Organization by Function

61
Q

prescription dispensing, patient consultation, patient drug record system.

A

Professional function

62
Q

Purchacing, Inventory

A

Merchandising Function

63
Q

General financing, budgeting

A

Financial functions

64
Q

recruiting, selecting, terminating

A

Personnel Function

65
Q

the process of assigning responsibilities and authority to lower level employees

A

Delegation

66
Q

this is the task or duty designated to a particular individual posistion

A

Responsibility

67
Q

Refers to the power or the right to give orders

A

Authority

68
Q

It is condition of being held responsible for the task delegated

A

Accountability

69
Q

Is the RIGHT to give orders, and expect and exact obedience from the subordinates

A

Traditional

70
Q

is the belief that authority and power is given to the superior by the subordinates

A

Behavior/ Social Scientist

71
Q

assumes authority based on experts and experience of a person, and by one’s specialization.

A

Functional

Pharmacy Administration (5 decks)

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