Midterm: Pharmacy Administration ( Page, 20-59) Flashcards
Specialized jobs are assigned to various departments and/ or positions.
Division of Work
Employees should have authority for ensuring the performance and completion of task assigned to them.
Authority and Responsibility
This refers to the limitation on the number of subordinates that manager can effectively administer and control
Span of Control
An employee must report to a single direct supervisor with whom he or she is responsible.
Unity of Command
Group activities should have one boss and one plan with the same objective
Unity of Direction
The interest of one individual or group of individuals should not outweigh the interest of the business
Subordination of Individual Interest to General Interest
There should be a fair method of payment that affords the maximum possible satisfaction to both employees and the employer
Remuneration
This principle is based on “equal pay for equal work.”
Remuneration
This refers to the extent to which authority is concentrated
Centralization
In the structure of any organization, ultimate authority lies at the top and communication flows downward.
Scalar Chain
This ensure that employees are assigned and resources are allocated properly in the organization
Order
In involves the fair and kind treatment of employees
Equity
Unnecessary labor turnover can be the cause and effect of bad management.
Stability of Tenure
Unnecessary element that could complicate plans and/or activities should be eliminated from all activities as well as from the process
Simplicity
Principle that explains “In union there is strength”
Espirit de Corps
Is the process of developing, organizing, and evaluating the activities required to achieve a desired goal.
Planning
Is the process identifying and determining the organization’s goals, policies, and programs.
Strategic Planning
This ensures that the organization is prepared to effectively perform and accomplish it’s task.
Operating Planning
This determines the probability of specific business or program
Business Planning
The guarantees the availability of resources needed to carry out its strategies to achieve the organization’s goals
Resources Planning
This ascertain the coordination and orderly arrangement of an organization in order to face challenges in the future.
Organizational Planning
Provides a fallback for the organization
Contingency Planning
is the process of identifying and determining the organization’s goals, policies and programs.
Strategic Planning
Goal
Vision
Purpose
Mission
Prescribed a definite scope and suggest direction to maximize the efforts of a manager
A set goal
A method of shaping a company’s future and involves determining the organization’s long term direction.
Strategy
This can be defined as the planning of the steps necessary to organize the strategic planning
Pre-planning Phase
Strategizing, in which ideas and suggestions are develop for the pharmacy organization
Planning Phase
This phase involves three important steps: communication, implementation, monitoring progress once the plan is implemented.
Post-planning phase
Must be executed in order to support the strategic plan
Tactics
Inorder to evaluate the extent of implementation in comparison with the planned schedule
Monitoring plan
MBO
Management by Objectives
A successful manageer is considered to be a manager of _______ _________.
defined situations.
Process of choosing a specific course of action.
Decision- Making
Make a series of decision
Set objectives
Decision constraints are sometimes presented in terms of desired specifications or performance standards.
Identify constraints
are chosen because they provide a solution
Identify alternatives
Information depends on the complexity and scope of the possible decision or choices.
Gather appropriate information
Decisions can be rendered based on available information
Evaluate alternatives
The manager examines the ranking of alternatives
Choose the most acceptable alternative
Is the process of classifying and categorizing personnel
Organizing
describes the difference among workers or units in an organization
Horizontal Differentiation
The division of executives, departments and group or workers in terms of their activities or task
Organizational structures
refers to the degree to which units are dissimilar
Differentiation
refers to the degree to which jobs in the organization are standardized.
Formalization
refers to the concentration of decision making power at a single point in the organization
Centralization
Focuses on the differences in hierarchical position.
Vertical Differentiation
involves location, specifically the sites of an organization’s units, whether they are in one place or spread across several areas.
Spatial Differentiation
Result in heighted efficiency
Division of Labor
Responsibility for decisions cannot be passed
Parity of authority and Responsibility
Individual employee must report to only one supervisor or manager
Unity of command
numbers of employees the manager can effectively control
Span of control
categorization of individuals according to the specific task, they must perform.
Departmentalization
diagram or chart that shows the important aspect of the organization
Organizational chart
refers to the straight and direst line of responsibility
Line Organization
to compensate for the lack of needed specialist within the line organization structure.
Line- and-Staff Organization
based on working hours
Organization by Time
group of employees that has similar skills are too large to handle
Organization by Number
considerable diversity in jobs and skills required to accomplish a task satisfactorily.
Organization by Function
prescription dispensing, patient consultation, patient drug record system.
Professional function
Purchacing, Inventory
Merchandising Function
General financing, budgeting
Financial functions
recruiting, selecting, terminating
Personnel Function
the process of assigning responsibilities and authority to lower level employees
Delegation
this is the task or duty designated to a particular individual posistion
Responsibility
Refers to the power or the right to give orders
Authority
It is condition of being held responsible for the task delegated
Accountability
Is the RIGHT to give orders, and expect and exact obedience from the subordinates
Traditional
is the belief that authority and power is given to the superior by the subordinates
Behavior/ Social Scientist
assumes authority based on experts and experience of a person, and by one’s specialization.
Functional
