Practice Test 2(2.1) Flashcards
Under RECA, which of the following criteria determines whether a person’s activities require a license? (Select ALL that apply)
Does the person have business cards?
Is the person being compensated for providing the real estate related activities or services?
Is the person over the age of 22?
Is the person performing a real estate service for someone else?
Is the person under the age of 70?
Is the person being compensated for providing the real estate related activities or services?
Is the person performing a real estate service for someone else?
The Real Estate Act (REA) requires self-regulation of the real estate industry.
True or False: Self-regulation includes being responsible for consumer protection.
True
False
True
Yasmin, a real estate professional, has moved to a mid-sized town near a heavily used natural recreation area. The town has recently been undergoing some changes with investment in revitalizing the downtown area to draw more of the tourists from the nearby recreation area. Additionally, a large tire manufacturer has moved to the area, and has been steadily hiring workers for the last several months. They anticipate having created and filled close to 600 jobs by the end of the first year. Many smaller shops, and even service (such as dentists and health care providers) are moving into the area to serve the growing population. In this particular year, Alberta is on a general decline. Generally, wages are falling and housing prices are dropping.
Which of the following information is directly relevant to potential commercial investors in Yasmin’s new town? (Select ALL that apply)
Job growth statistics for the town.
Coincident indicators.
Leading indicators for the province.
Leading indicators for the local area.
Type of cheeses produced by the dairy facilities
Daily average of people visiting the recreational area.
Foot traffic in downtown.
Gross Domestic Product
Job growth statistics for the town.
Coincident indicators.
Leading indicators for the local area.
Daily average of people visiting the recreational area.
Foot traffic in downtown
The timing for a business cycle is defined by four identifiable phases. Which of the following accurately describes the phase progression starting with expansion? (Select one)
Expansion, contraction, peak, and trough.
Expansion, peak, contraction, and trough.
Expansion, peak, trough, and contraction.
Expansion, trough, contraction, and peak.
Expansion, peak, trough, and contraction.
Which of the following is NOT a way RECA creates consumer trust and confidence in the real estate industry? (Select one)
Promoting the integrity of the industry.
Providing services that enhance and improve the industry.
Publishing the top brokerages, and their earnings, in the monthly newsletter.
Setting and enforcing standards of conduct and professional development requirements for the industry to protect the consumer.
Publishing the top brokerages, and their earnings, in the monthly newsletter.
Which of the following best describes “rent.” (Select one)
Consideration provided to a landlord for services including the allowance of occupancy, financial remuneration, and occupational liabilities associated with a property.
Payment for services enabling a tenant (occupier) to own all rights, privileges, and powers associated with a parcel of real property and the minerals contained therein.
Payment or some other consideration for the right to use and possess the property for a specific period of time.
The person occupying a tenancy.
Payment or some other consideration for the right to use and possess the property for a specific period of time.
Which of the following licences are governed by RECA? (Select ALL that apply)
Commercial driver’s licence
Commercial Landlord
Mortgage associate
Mortgage broker
Property Manager
Real estate associate
Real estate broker
Residential Landlord
Mortgage associate
Mortgage broker
Property Manager
Real estate associate
Real estate broker
True or False: A Broker must have ownership interest in the brokerage for which they are responsible.
True
False
False
True or False: The Real Estate Act Rules outline procedures for maintaining and securing electronic records, including maintaining the programs required for viewing and printing electronic records.
True
False
True
Licenses expire yearly. Which of the following statements are true, regarding re-licensing? (Select ALL that apply)
All licenses expire on October 31st of each year.
All licences expire on September 30th of each year.
You must confirm your personal contact information
Your broker must review your re-licensing application before submission.
Your broker is NOT required to review your re-licensing application before submission.
You may have mandatory re-licensing courses to complete.
Re-licensing does NOT require more education courses, only a declaration of experience during the year the re-certification occurs.
Since December 31, 2021, recertification is an affidavit only, and no longer requires a renewal fee.
All licences expire on September 30th of each year.
You must confirm your personal contact information
Your broker must review your re-licensing application before submission.
You may have mandatory re-licensing courses to complete.
Which of the following items are required to be completed by a Property Manager to receive their license? (Select ALL that apply)
Complete the Fundamentals of Real Estate course.
Complete the Practice of Property Management course.
Pass the relevant RECA exams.
Practice as an apprentice Property Manager for a period of three years.
Complete a certified criminal record check
Register with a brokerage that conducts property management activities
Complete the Fundamentals of Real Estate course.
Complete the Practice of Property Management course.
Pass the relevant RECA exams.
Complete a certified criminal record check
Register with a brokerage that conducts property management activities
Which component of the Real Estate Act (REA) are amendments to or interpretations of the Act and are part of the law? (Select one)
The Act
The bylaws
The rules
The regulations
The regulations
As of 2022, RECA is currently in the process of divesting from the delivery of licensing education. The entirety of the RECA Education Code of Conduct principles continues to apply to all licensing courses, including those offered by third-party providers. Which of the following examples breach the principles described in RECA’s Education Code of Conduct. (Select ALL that apply)
Accessing other computer programs, online, windows, external website, emails, texts, or instant messages to secure answers during the examination.
Acting in an abusive manner toward other learners, facilitators, proctors, or RECA staff.
Assisting other learners by providing training and advice to assist the learner’s understanding of content.
Attempting to access RECA online examinations without appropriate permission.
Providing other learners with the answers to pre-licensing or re-licensing courses.
Sharing exam answers on social media or other online real estate chat groups or forums.
Voicing concerns related to RECA’s education programs.
Accessing other computer programs, online, windows, external website, emails, texts, or instant messages to secure answers during the examination.
Acting in an abusive manner toward other learners, facilitators, proctors, or RECA staff.
Acting in an abusive manner toward other learners, facilitators, proctors, or RECA staff.
Attempting to access RECA online examinations without appropriate permission.
Providing other learners with the answers to pre-licensing or re-licensing courses.
Sharing exam answers on social media or other online real estate chat groups or forums.
The range of property types that can be considered as part of commercial real estate is broad and include three groups: Industry, Business, and Investment. Review each of the following items, and select the ones that belong to the industry group. (Select ALL that apply)
The range of property types that can be considered as part of commercial real estate is broad and include three groups: Industry, Business, and Investment. Review each of the following items, and select the ones that belong to the industry group. (Select ALL that apply)
Business brokerage
Integrated office space
Manufacturing
Office space
Retail facilities
Warehousing
Yard storage
The range of property types that can be considered as part of commercial real estate is broad and include three groups: Industry, Business, and Investment. Review each of the following items, and select the ones that belong to the industry group. (Select ALL that apply)
Business brokerage
Integrated office space
Manufacturing
Office space
Retail facilities
Warehousing
Yard storage
Which of the following rights are considered part of Fee Simple Property Rights?” (Select ALL that apply)
To control (allows determining others’ interests or uses for the property)
To dispose of (right to lease, sell, give or hold the property)
To enjoy (use of the property without outside interference)
To enterprise (the freedom to market, sell, or derive income from commercial activity regardless of property type)
To exclude (right to refuse others’ interest or uses for the property)
To jurisdiction (Provincial laws do not apply to any actions on owned property)
To possess (allows the occupation of the property)
To control (allows determining others’ interests or uses for the property)
To dispose of (right to lease, sell, give or hold the property)
To enjoy (use of the property without outside interference)
To exclude (right to refuse others’ interest or uses for the property)
To possess (allows the occupation of the property)
At a brokerage, the real estate broker, and an associate have different responsibilities. While many of the responsibilities are shared, such as monitoring if the brokerage name is properly used and applied in advertising, the broker has specific duties to the brokerage. While these duties may be delegated (which requires them to be communicated as delegated), the broker still has the responsibility for them. The following list contains broker-specific duties and responsibilities. Review each item, and identify the duties for which the broker is the responsible party. (Select ALL that apply)
Comply with written policies and procedures.
Comply with brokerage policies and procedures for their personal trades.
Ensure proper management and control of documents or records related to licensing, registrations, and related regulatory requirements.
Ensure all documents related to trades are maintained or made available for the purposes of a RECA review.
Ensure all trust monies are properly maintained.
Ensure proper management and control of documents or records related to licensing, registrations, and related regulatory requirements.
Ensure all documents related to trades are maintained or made available for the purposes of a RECA review.
Ensure all trust monies are properly maintained.
True or False: RECA may deny an authorization and issue an Administrative Penalty up to $25,000 for learners who are not industry professionals and who breach the Education Code of Conduct.
True
False
True
Real estate education takes many forms. Pre-licensing education, ongoing education, and mandatory courses are just a few key learning points in the journey to obtain and maintain a real estate license. Which of the following are reasons why real estate education is required? (Select ALL that apply)
Pre-licensing education ensures licensees have sufficient knowledge to perform their duties with integrity.
Pre-licensing education ensures clients know you have the required knowledge to adequately support their needs.
Ongoing education ensures the Trust Fund at a brokerage is fully funded.
Ongoing education enables professionals to become licensed in multiple industries.
Education guarantees licensees will have professional conduct and never make mistakes.
Mandatory courses ensure everyone is brought up to a certain level of education on a specific topic by a certain date
Pre-licensing education ensures licensees have sufficient knowledge to perform their duties with integrity.
Pre-licensing education ensures clients know you have the required knowledge to adequately support their needs.
Ongoing education ensures the Trust Fund at a brokerage is fully funded.
Mandatory courses ensure everyone is brought up to a certain level of education on a specific topic by a certain date
Which component of the Real Estate Act (REA) are administrative guidelines that specify how RECA conducts and operates its business, and are amended only by RECA’s Board or Directors? (Select one)
The Act
The bylaws
The rules
The regulations
The bylaws
Real estate organizations are valuable since they help you to better serve your clients. An awareness of these organizations in their current form will be an important part of developing your real estate career. Which of the following organizations are national and provincial government organizations that provide resources and information for real estate professionals? (Select ALL that apply)
The Alberta Real Estate Association (AREA)
Canadian Mortgage and Housing Corporation (CMHC)
Service Alberta
The Canadian Real Estate Association (CREA)
The Alberta Real Estate Association (AREA)
Canadian Mortgage and Housing Corporation (CMHC)
Service Alberta
The Canadian Real Estate Association (CREA)
As a real estate professional, you have responsibilities to your clients and to your brokerage and for complying with the legislation as determined by the government and RECA. While RECA’s role may appear to just be the governing body of the real estate council of Alberta, a key responsibility is primarily to protect consumers. Which actions does RECA take to protect the consumers in Alberta? (Select ALL that apply)
Addressing any complaints consumers may have about real estate licensees.
Establish the Prime Rate for lending.
Inspecting brokerages to ensure compliance with legislation and regulations.
Manage MLS® listings for Real estate professionals
Providing a list of top brokerages monthly at https://www.reca.ca
Responsible for services including registries, land titles, and the Alberta King’s Printer.
Set guidance on commission distributions among brokerages and their associates.
Addressing any complaints consumers may have about real estate licensees.
Inspecting brokerages to ensure compliance with legislation and regulations.
Which of the following administrative penalties (issued by the Registrar or by a court) may apply to a person involved in unlicensed activities? (Select TWO)
Fines up to $25,000
Fines up to $35,000
Fines up to $50,000
All remuneration earned during the unlicensed period may be required to be returned.
Treble Damages: Triple the remuneration earned during the unlicensed period may be required to be returned.
Fines up to $25,000
All remuneration earned during the unlicensed period may be required to be returned.
True or False: To obtain a license, or re-certification of a license, an associate or associate broker must be registered to a brokerage.
True
False
True
Petar has recently transferred brokerages to join a friend who is an associate at the new brokerage who described the broker as a “real change agent” in the industry. During his first three months of employment, he notices a variety of systems and processes that could be improved. Petar is concerned about how to approach the situation. Which of the following is the best approach to making the systemic change? (Select one)
Approach the broker with the suggestions, and support the decisions made.
Identify the process owners, create a project charter and manage the process owners to complete the projects.
Make the changes and then announce them.
Talk about the changes in the breakroom, suggesting that if the broker were smart, he’d have already made them.
Approach the broker with the suggestions, and support the decisions made.
The Real Estate Council of Alberta regulates the province’s real estate industry. RECA protects the public interest by which of the following? (Select ALL that apply)
Determining certain minimum levels of conduct
Licensing practitioners
Providing a mechanism to discipline members who fail to meet those standards
Providing mandatory training courses upon the completion of which guarantee licence authorization
Prevention of conflicts of interest by allocating investigative resources known as “the Fund”.
Promotion of top brokerages to potential clients
Setting standards of competency
Determining certain minimum levels of conduct
Licensing practitioners
Providing a mechanism to discipline members who fail to meet those standards
Setting standards of competency
The Rules outline the management responsibilities of a broker. Select all of the following that are broker responsibilities. (Select ALL that apply)
Ensure proper management and control of documents or records related to licensing, registrations, and related regulatory requirements.
Ensure all documents related to trades are maintained or made available for the purposes of a RECA review.
Ensure the brokerage name is clearly indicated in all marketing and advertising.
Ensure all trust monies are properly accounted for.
Provide licensees and personnel of the brokerage with written policies and procedures.
Provide licensees with brokerage policies and procedures for their personal trades.
Ensure all documents related to trades are maintained or made available for the purposes of a RECA review.
Ensure the brokerage name is clearly indicated in all marketing and advertising.
Ensure all trust monies are properly accounted for.
Provide licensees and personnel of the brokerage with written policies and procedures.
Provide licensees with brokerage policies and procedures for their personal trades.
True or False: The difference between Real Estate and Real Property is that Real Property includes Real Estate AND Common Law Rights.
True
False
True
A hearing panel may order a cancellation or suspension of an authorization as a result of a conduct proceeding, or the registrar may cancel or suspend an authorization for a variety of reasons. Read each of the following licensee actions and identify which of them could result in cancellation or suspension of authorization? (Select ALL that apply)
Failure to file or submit required records or failure to make records available for RECA review.
A brokerage fails to fund a trust shortage.
Access is denied to a RECA auditor or investigator, or they are otherwise prevented from carrying out duties.
Providing false or misleading information in a licence application.
Failure to comply with a term, condition, or restriction attached to their licence
Failure to pay a required fee, penalty, fine, etc., or failure to comply with an order of a hearing or appeal panel or court of law.
Non-compliance with a request for information made by the registrar or the relevant Industry Council.
Failure to maintain the appropriate vehicle insurance coverage as required.
Breach of the Education Code of Conduct for Learners.
Failure to file or submit required records or failure to make records available for RECA review.
A brokerage fails to fund a trust shortage.
Access is denied to a RECA auditor or investigator, or they are otherwise prevented from carrying out duties.
Providing false or misleading information in a licence application.
Failure to comply with a term, condition, or restriction attached to their licence
Failure to pay a required fee, penalty, fine, etc., or failure to comply with an order of a hearing or appeal panel or court of law.
Non-compliance with a request for information made by the registrar or the relevant Industry Council.
Breach of the Education Code of Conduct for Learners.
True or False: If a brokerage discovers a trust fund balance shortage, and the shortage is an error that is understood and corrected, the brokerage does NOT have to report the incident to RECA.
True
False
True
Which residential property type that is used as a primary residence are called “acreages,” regardless of their actual size, and often include considerations of environmental issues, utility services, and the adequate supply of water? (Select one)
Condominium Sales
Mobile Home Sales
New Residential Sales
Residential Sales
Recreational Property Sales
Rural Residential Sales
Rural Residential Sales
Which of the following requests by clients are “lawful instructions” that must be followed by the licensee, even when the licensee disagrees? (Select ALL that apply)
A seller instructs you to not disclose a material latent defect with a residential property to a buyer.
Buyer clients decide not to get a home inspection against your advice
The client instructing you to adjust an offer amount in a counter offer.
Your client instructs you NOT to show them offers below a certain value.
Buyer clients decide not to get a home inspection against your advice
The client instructing you to adjust an offer amount in a counter offer.
Your client instructs you NOT to show them offers below a certain value.
Identify all of the following that apply to designated agency relationships. (Select ALL that apply)
The client is a client of the brokerage but the brokerage designates a specific associate(s) to the specific transaction.
The real estate brokerage shares client information among associates.
The real estate brokerage puts barriers in place to isolate client information to only their own appointed associate (agent).
An individual real estate professional works exclusively as the client’s agent.
Clients are individuals that are being helped by an agent specifically named under a written service agreement with the brokerage.
Clients receive support for buying and selling real estate.
The client is a client of the brokerage but the brokerage designates a specific associate(s) to the specific transaction.
The real estate brokerage puts barriers in place to isolate client information to only their own appointed associate (agent).
An individual real estate professional works exclusively as the client’s agent.
Clients are individuals that are being helped by an agent specifically named under a written service agreement with the brokerage.
Clients receive support for buying and selling real estate.
There are a number of situations in which an agency agreement is automatically terminated, and may not have conditions placed upon it by the brokerage. Review each of the conditions and determine if the situation automatically results in the agency agreement being automatically terminated. (Select ALL that apply)
A brokerage’s license to trade in real estate or manage property is suspended or canceled.
A brokerage is insolvent, bankrupt, or in receivership.
The agent and client agree in writing to an earlier end date, and the end date has arrived.
The buyer decides their friend, who recently received a license as a real estate professional, should represent them instead.
The client completes a purchase of a property matching the search criteria.
The seller becomes unwilling to sell the property.
The seller decides to increase the price after the negotiated sales price has been agreed upon and contractually signed.
The service agreement expires.
There is evidence that the brokerage or associate has committed fraud.
A brokerage’s license to trade in real estate or manage property is suspended or canceled.
A brokerage is insolvent, bankrupt, or in receivership.
The agent and client agree in writing to an earlier end date, and the end date has arrived.
The client completes a purchase of a property matching the search criteria.
The service agreement expires.
There is evidence that the brokerage or associate has committed fraud.
Consumers and real estate professionals have working relationships that provide value to both parties. Real estate professionals are compensated in the form of monetary compensation paid to the brokerage. The consumer receives value in the form of services largely determined by what the consumer wants to get out of the relationship. From the below list, select all the items which apply to the value of the real estate relationship from the consumer’s standpoint. (Select ALL that apply)
Determining the appropriate value for a property on the open market.
Determining what action can be taken that will enhance the perceived value of their property.
Following the client’s legal instructions.
Explaining the impact of key economic indicators on the market and pricing.
Securing funding sources for down payments that do not need to be reported to the government or documented for insured loans.
Finding a property within their price range in the area they wish to buy.
Managing and creating all required legal documentation.
Signing documentation with their signature when they cannot be easily reached.
Being liable for the full price of a property if the deal falls through.
Managing the transaction process from start to finish
Listing a home on the MLS® system.
Determining the appropriate value for a property on the open market.
Determining what action can be taken that will enhance the perceived value of their property.
Following the client’s legal instructions.
Explaining the impact of key economic indicators on the market and pricing.
Finding a property within their price range in the area they wish to buy.
Managing and creating all required legal documentation.
Managing the transaction process from start to finish
Listing a home on the MLS® system.
Nelly and Grace are selling a small retail shop in a commercial condo they own. They have signed on with Boutique Brokerage with the commercial real estate professional Henrietta to sell the property. Knowing that commercial deals can take a while, Nelly and Grace sign a written service agreement that lasts six months. During the first three months, the brokerage actively advertises the property, shows it to many potential buyers and has a total of four different offers just shy of their asking price, which Nelly and Grace decline.
In the fourth month, they have a commercial investor come directly to the shop itself and inquire about the “For Sale” sign in the window. The investor is very interested in the property but not the business, so he discusses leasing the property back to Nelly and Grace for a period of time, to allow them to finalize or move their business. He comes back the next week and makes a full price verbal offer with very favorable terms on the future lease.
Nelly and Grace have not told Henrietta about the offer. They are considering asking the investor to wait a couple of months, which is when the contract with Greatness Brokerage is finished and they are free of having to pay Henrietta any commissions.
True or False: Because it is only a verbal offer, Nelly and Grace have no obligation to tell Henrietta about the inquiry and offer on the property.
TRUE
FALSE
False
True or False: In order to facilitate each transaction fairly, a licensee in a transaction brokerage situation should provide copies of any documents or information requested by one side to the other side as well, so that each receives equal level of service.
TRUE
FALSE
True
When comparing Fee Simple ownership to a Leasehold, Leasehold rights confer the same rights as a Fee Simple estate, except for which right? (Select one)
The right to enjoy.
The right to exclude.
The right to posses.
The right to sell.
The right to use.
The right to sell.
Self-regulation in the industry means that industry professionals have an obligation to monitor and report issues that are found. Reporting these issues to your broker and, when necessary, to RECA can help protect the industry. Issues can include, but are not limited to which of the following? (Select ALL that apply)
Dishonest transactions, language, or dealings.
Fraudulent actions by licensees.
Individuals acting as licensees without a licence.
Documenting written service agreements (WSAs)
Creating brokerage policies and procedures.
Dishonest transactions, language, or dealings.
Fraudulent actions by licensees.
Individuals acting as licensees without a licence.
True or False: In a Judicial Sale, the courts generally only offer the property at an amount sufficient to cover the writs on the title since the court is NOT obligated to sell the property for the maximum amount possible, based on the current market.
TRUE
FALSE
False
True or False: An individual enters into an agency relationship by reaching out to the brokerage or one of the associates. Once contact has been made, agency relationship is established.
TRUE
FALSE
False
Clark is living in Manitoba currently, but will be moving to Alberta as soon as he secures a home to live in. He will be paying in cash for the home (no mortgage). It is currently a “seller’s market” and properties are going fast. Clark has employed you to look into several properties he has found on the MLS®. You look at the properties and all of them have serious problems. In fact, Clark’s “favourite” home has a roof leak that is so serious it has caused flooding inside. While the current owner tells you it is now patched and “works fine,” you have doubts about the condition of the roof. You share these doubts with Clark via email and he tells you that he wants you to make a cash offer on the home immediately, and to notify the seller that he is waiving the condition to have a home inspection. You pick up the phone and call Clark. You again advise Clark that you think this is a bad idea, and provide reasons why. He thanks you, but insists that he wants you to make the offer.
Which of the following General Obligations represents why you will submit the offer on Clark’s behalf, even though you disagree? (Select one)
Act honestly.
Act in person.
Disclose information.
Exercise care and skill.
Maintain confidentiality.
Negotiate favourable terms.
Obey lawful instructions
Obey lawful instructions
The licensee is expected to have the professional skill and capacity to know and address certain issues in a transaction before they arise.
True or False: The licensee should NOT wait for clients to ask specific questions or request specific services if they already know what would be required to prevent harm to client interests.
TRUE
FALSE
True
What are the ways that licensees protect and promote public confidence in the industry? (Select ALL that apply)
Acting with professionalism.
Behaving ethically.
Consistently working with clients to meet their needs and close transactions.
Donating a portion of your commissions to RECA’s public campaign for advertising top brokerages.
Follow the policies and procedures provided by the brokerage with whom the licence holder is associated.
Follow the requirements and responsibilities for licensees, as found in the Real Estate Act Rules.
Funding AREF with personal contributions.
Acting with professionalism.
Behaving ethically.
Consistently working with clients to meet their needs and close transactions.
Follow the policies and procedures provided by the brokerage with whom the licence holder is associated.
Follow the requirements and responsibilities for licensees, as found in the Real Estate Act Rules.
To fulfill their fiduciary obligation of full disclosure to a client, licensees are obligated to certain disclosure requirements, as set out in the Real Estate Act Rules. The following list contains statements of requirements. Identify the statements that are genuine disclosure requirements defined in the Real Estate Act Rules. (Select ALL that apply)
Any conflict of interest that may exist.
Any facts that may be likely to influence the client’sdecision.
Any material change in facts previously disclosed.
In a transaction brokerage, that advice or opinions that are authorized on behalf of the buyer only.
The nature of the services the licensee will provide.
The storage location and medium where the client’s electronic records are to be stored.
Whether the licensee is acting in the trade or anticipated trade on their behalf.
Any conflict of interest that may exist.
Any facts that may be likely to influence the client’sdecision.
Any material change in facts previously disclosed.
The nature of the services the licensee will provide.
Whether the licensee is acting in the trade or anticipated trade on their behalf.
The following list contains duties owed to clients in representation relationships and customers in non-representation relationships. Select the duties owed to customers in non-representation relationships (Select ALL that apply)
Giving them names of real estate service providers without recommending any specific service provider.
Giving them statistics and information on property, including comparable property information from listing services or other local databases.
Representing the client in a negotiation.
Presenting all offers and counter-offers to and from a customer, even if a seller may have accepted another purchase contract.
Providing a purchase contract document and other relevant forms, and helping them to complete them without advice.
Providing opinions of trending prices in the market for a specific area of town.
Giving them names of real estate service providers without recommending any specific service provider.
Giving them statistics and information on property, including comparable property information from listing services or other local databases.
Presenting all offers and counter-offers to and from a customer, even if a seller may have accepted another purchase contract.
Providing a purchase contract document and other relevant forms, and helping them to complete them without advice.
Orel has approached a brokerage about property management services. Orel has worked with several brokerages in the past, and is quite familiar with the process.
Which of the following is correct? (Select one)
Brokerages cannot act as property management services, but they can recommend one.
Orel knows that only a verbal agreement is required for the brokerage to act as his property management service.
Orel should expect to have the licensee supporting the property management service document the representation relationship (written service agreement) before acting on behalf of Orel’s businesses.
The brokerage should expect Orel to provide a written service agreement before agreeing to work with him as a property management service.
Orel should expect to have the licensee supporting the property management service document the representation relationship (written service agreement) before acting on behalf of Orel’s businesses.
Clients often don’t know what concerns they should have in the real estate process. This is why they seek advice and counsel from real estate professionals. Which of the following ways are used to uncover client concerns? (Select ALL that apply)
Give them a list of services offered.
Give your clients a chance to speak and encourage them to ask questions.
Interview potential clients to get a sense of what they’re looking for in an agent relationship and their personalities.
Provide to them the brokerage address and contact points.
Ask open ended questions and be an active listener.
Give your clients a chance to speak and encourage them to ask questions.
Interview potential clients to get a sense of what they’re looking for in an agent relationship and their personalities.
There are multiple types of authority in representation relationships. In this type of authority, in real estate, this person acts as though they are the seller, but the name on the property title is that of a deceased individual. (Select one)
Assignee.
Assignor.
Dower.
Executor.
Power of Attorney.
Probate.
Trustee.
Executor.
Regarding common law brokerages, which of the following statements are TRUE? (Select ALL that apply)
Able to represent both buyer and seller on the same transaction.
Any other agent at the brokerage is deemed to have knowledge of the client information.
Brokerage liability removed for agent actions.
Reduces conflict of interest between agents.
Able to represent both buyer and seller on the same transaction.
Any other agent at the brokerage is deemed to have knowledge of the client information.
True or False: You can build trust with your clients and customers by being consistent in your duty to follow rules and to set expectations about both your business practices and the types of services you are permitted to provide.
TRUE
FALSE
True
Consent is NOT required when contacting former clients with electronic marketing materials.
TRUE
FALSE
False
Charlie, a licensee compiles a list of names, addresses, and emails of recent listing clients to see which areas of the city are generating the most clients to his brokerage. Charlie’s brokerage has consent, signed by each of the individuals, allowing the compilation of data for statistical purposes. Charlie has written each of the client’s information on a sticky-note and placed it in the corresponding point on a large map that covers his desk.
Charlie is interrupted in his research by a new client at the door of his office. Charlie stands up and introduces himself, leaving the materials spread out on the desk. Charlie invites the client to sit in front of the desk, and he takes his chair behind it.
Which principle of provincial and federal privacy legislation has Charlie violated? (Select one)
Accuracy
Challenging Compliance
Identifying purposes
Individual Access
Limiting Use, Disclosure, Retention
Openness
Safeguards
Safeguards
Which of the following criminal offenses is described when a real estate professional does not inform their client of additional offers on the property because a potential buyer has offered them a cash payment directly to the agent if they convince their seller to take the offer. (Select one)
Criminal interest rate
De facto enterprise
Secret commissions
Fraud
Secret commissions
To determine if the claim was false or misleading material, a court would consider whether an average consumer would likely be influenced into obtaining the product or service.
TRUE
FALSE
True
Which of the following groups have the right to have their personal information held as confidential and the right to choose what information to make available to others? (Select ALL that apply)
Client
Guest
Employee
Colleagues
Client
Guest
Employee
Colleagues
More properties are being fitted with security cameras and nanny cams, often directly accessible through the internet. While it is illegal for a third party to record a conversation secretly in Canada, the lines are blurred with what you can do in your own home and the intent of security device.
Client conversations that might reveal negotiation strategies, prices, or other transaction related details should be communicated outside of the home for optimal protection of the client’s best interest.
TRUE
FALSE
True
The Real Estate Act and RECA address fraud committed by real estate professionals with a disciplinary process that addresses their professional liability.
Even though fraud is a criminal offense, if RECA has punished a licensee, the courts will not pursue criminal charges.
TRUE
FALSE
False
When your clients ask you to facilitate a real estate sale or purchase for them, you will need a signed representation agreement with them. In order to have a binding contract, you will need the client’s name on the contract. Which of the following statements are TRUE? (Select ALL that apply)
Collecting the information on the client for the contract is considered a “legitimate business purpose,” because they want you to represent them.
The brokerage can give their personal information to a 3rd party advertising agency, because the contract places your organization in an “affiliated” relationship.
The client has the right to expect that their information is solely to facilitate the sale or purchase.
The client has the right to have their information protected.
Their name on the representation agreement is “personal information” and must be protected under PIPA.
Collecting the information on the client for the contract is considered a “legitimate business purpose,” because they want you to represent them.
The client has the right to expect that their information is solely to facilitate the sale or purchase.
The client has the right to have their information protected.
Their name on the representation agreement is “personal information” and must be protected under PIPA.
The Competition Act prohibits representations made to promote a product, service, or business interest that are false or misleading. Which of the following does this apply? (Select ALL that apply)
Marketing
Advertising
Social Media
Oral Claims
Marketing
Advertising
Social Media
Oral Claims