Practice Test 2(2) Flashcards
A brokerage can have more than one broker of record for efficiency.
True
False
False
Petar has recently transferred brokerages to join a friend who is an associate at the new brokerage who described the broker as a “real change agent” in the industry. During his first three months of employment, he notices a variety of systems and processes that could be improved. Petar is concerned about how to approach the situation. Which of the following is the best approach to making the systemic change? (Select one)
Approach the broker with the suggestions, and support the decisions made.
Identify the process owners, create a project charter and manage the process owners to complete the projects.
Make the changes and then announce them.
Talk about the changes in the breakroom, suggesting that if the broker were smart, he’d have already made them.
Approach the broker with the suggestions, and support the decisions made.
Which of the following is the required action by a brokerage if a trust fund is found to be either negative in balance or short funds? (Select one)
No action is required by the brokerage.
The broker notates the funding difference to the Canada Mortgage and Housing Corporation (CMHC) who will cover the shortage during investigation.
The brokerage must immediately report the incident to RECA
The brokerage must immediately use brokerage funds to cover the negative balance or shortage.
The brokerage must immediately use brokerage funds to cover the negative balance or shortage.
This license holder is responsible for the brokerage’s compliance with the Real Estate Act (REA) and other legislation that governs privacy, competition, and money laundering. (Select one)
The broker
Assessor
Associate Broker
Associate
The broker
True or False: The Real Estate Act Rules outline procedures for maintaining and securing electronic records, including maintaining the programs required for viewing and printing electronic records.
True
False
True
Charles Wellington is a well-established real estate professional who has been conducting residential real estate transactions for 20+ years. In his small community of just 4,000 people, he’s the “go-to-guy” for residential real estate. His son, Connor is interested in moving to Calgary for school, and in the evenings acting as a Commercial Real Estate professional. He has dreams of paying off his university studies and dreams of big commissions on high profile projects. He sees his father complete 10-12 real estate deals each year, and is convinced it’s just a matter of joining a brokerage and letting the money flow in!
Excited about his son’s interest in real estate licensing, Charles pulls Connor aside to have a chat about some things that Connor may not have considered about commercial real estate. From the following list, identify the statements Charles could share that apply to commercial real estate transactions. (Select ALL that apply)
Commercial transactions are usually far less complex than residential, resulting in deal making that happens in a matter of days between interest and closing.
Most client contact is after business hours
Most client contact is usually during business hours.
Most of the agent’s time presenting to a client is spent on the sales process.
Once a transaction is agreed upon, there is often long periods of time between an agreement and receipt of commission.
There is heavy reliance on MLS® services.
There is more reliance on personal networking.
There is often extensive effort leading to the listing and sale of a property.
While there is an opportunity for a range of projects, including high profile projects, buyers and sellers often seek experienced agents for such high-cost transactions.
Most client contact is usually during business hours.
Once a transaction is agreed upon, there is often long periods of time between an agreement and receipt of commission.
There is more reliance on personal networking.
There is often extensive effort leading to the listing and sale of a property.
While there is an opportunity for a range of projects, including high profile projects, buyers and sellers often seek experienced agents for such high-cost transactions.
Which of the following rights are considered part of Fee Simple Property Rights?” (Select ALL that apply)
To control (allows determining others’ interests or uses for the property)
To dispose of (right to lease, sell, give or hold the property)
To enjoy (use of the property without outside interference)
To enterprise (the freedom to market, sell, or derive income from commercial activity regardless of property type)
To exclude (right to refuse others’ interest or uses for the property)
To jurisdiction (Provincial laws do not apply to any actions on owned property)
To possess (allows the occupation of the property)
To control (allows determining others’ interests or uses for the property)
To dispose of (right to lease, sell, give or hold the property)
To enjoy (use of the property without outside interference)
To exclude (right to refuse others’ interest or uses for the property)
To possess (allows the occupation of the property)
Which of the following requirements and responsibilities apply to a brokerage? (Select ALL that apply)
The brokerage must have a trust account for the deposit of funds received on behalf of its clients.
The brokerage may allow person(s) registered to another brokerage to conduct transactions on its behalf.
The brokerage must certify they will never make an electronic transfer using internet banking from an account in which money is held in trust.
The brokerage must clearly indicate the name of the brokerage in all transactions, including advertisements.
The brokerage must establish adequate policies and procedures for the maintenance and protection of personal and confidential information.
The brokerage must have a clearly visible sign with the name of the brokerage within 15 meters of the entrance.
The brokerage must have a trust account for the deposit of funds received on behalf of its clients.
The brokerage must clearly indicate the name of the brokerage in all transactions, including advertisements.
The brokerage must establish adequate policies and procedures for the maintenance and protection of personal and confidential information.
Which of the following real estate markets is characterized by a slowing of sales and prices beginning to level or fall, including rents? (Select one)
Contraction
Expansion
Pek
Trough
Trough
True or False: If information changes have occurred, licensees are only obligated to report the changes to the Registrar at the annual re-licensing period.
True
False
False
Joan has recently received her license as a real estate professional in Alberta. She knows she is accountable to both a brokerage and for complying with the legislation as determined by the government and RECA. Joan is curious about what actions may result in the cancellation or suspension of authorization as a result of a conduct proceeding.
Carefully read each of the following statements. Select all statements that could be reasons for a cancelation or suspension of authorization. (Select ALL that apply)
Being completely honest in a licence application.
Denying access to a RECA auditor or investigator.
Failure to file or submit required records or make them available for RECA review.
Failure to pay a required fee, penalty, fine, etc. or failing to comply with an order of a hearing or appeal panel or court of law.
Fully complying with a term, condition, or restriction attached to their licence.
Joan’s personal failure to fund a trust shortage at the brokerage.
Breaking the Education Code of Conduct for learners.
Denying access to a RECA auditor or investigator.
Failure to file or submit required records or make them available for RECA review.
Failure to pay a required fee, penalty, fine, etc. or failing to comply with an order of a hearing or appeal panel or court of law.
Breaking the Education Code of Conduct for learners.
Alberta became a province in 1905. Since that time, real estate has gone through booms and recessions. The professionalization of real estate in Alberta began in the 1920’s. During the 1920’s, Alberta’s government passed which legislation requiring licences to “act as a real estate agent or real estate salesman in the province?” (Select one)
The Calgary Real Estate Board
The Edmonton Real Estate Association
The Indian Act
The Real Estate Act
The Real Estate Agents Licensing Act
The Real Estate Agents Licensing Act
Joaquim has discovered the trust account for the brokerage is short by $1,800. A quick check of the ledger shows that a $200 disbursement was accidentally charged as a $2000 disbursement. He moves brokerage funds to cover the difference while the money is recovered.
True or False: Joaquim should immediately report the shortage to the Registrar.
True
False
False
True or False: To obtain a license, or re-certification of a license, an associate or associate broker must be registered to a brokerage.
True
False
True
You recently met with a brokerage and made your decision to join but the broker has not completed the registration yet.
True or False: Because you know what brokerage you will be with, it is acceptable to announce yourself as a real estate associate to the public, as long as you do not deal in or trade in real estate transactions.
True
False
False
True or False: RECA regulates condominium managers separately from residential property managers.
True
False
True
Which of the following is NOT a way RECA creates consumer trust and confidence in the real estate industry? (Select one)
Promoting the integrity of the industry.
Providing services that enhance and improve the industry.
Publishing the top brokerages, and their earnings, in the monthly newsletter.
Setting and enforcing standards of conduct and professional development requirements for the industry to protect the consumer.
Publishing the top brokerages, and their earnings, in the monthly newsletter.
True or False: If a trust shortage occurs, without being immediately covered by the brokerage, the brokerage must report the shortage to RECA.
True
False
True
Which of the following licences are governed by RECA? (Select ALL that apply)
Commercial driver’s licence
Commercial Landlord
Mortgage associate
Mortgage broker
Property Manager
Real estate associate
Real estate broker
Residential Landlord
Mortgage associate
Mortgage broker
Property Manager
Real estate associate
Real estate broker
Alaya and Hazeem have consistently been told by their friends that they should start selling their food! Their Chicken and beef Kababs are particular favourites whenever they host. They recently received an inheritance and are interested in finding a location where they can share their passion with people. They do not intend to open a restaurant, but are interested in teaching people to cook the food they love. They believe there is enough demand to create a successful business. At the very least, they think they should find a property with living quarters but has a professional kitchen!
What kind of realtor should Alaya and Hazeem contact to discuss their options? (Select one)
Commercial
Rural
Residential
Property Management
Commercial
Which of the following characteristics is best described as “different because of its location, features and geography?” (Select one)
Chattel
Distinguished
Immobile
Indestructible
Unique
Unique
Which of the following powers are granted to the Registrar, and investigators appointed by the Registrar, during an investigation? (Select ALL that apply)
Cancel or suspension of authorization of a licensee.
Impose sentencing of jail time.
Require licensees to produce records or make records available for RECA review
Review of compliance to any term, condition, or restriction attached to a licensee’s license.
Submit requests for information to the licensee or investigated party (such as a brokerage or independent contractor).
Cancel or suspension of authorization of a licensee.
Require licensees to produce records or make records available for RECA review
Review of compliance to any term, condition, or restriction attached to a licensee’s license.
When applying for and obtaining a Certified Criminal Record Check (CCRC), to whom is the fingerprint and information sent for the background check? (Select one)
Canadian Mortgage and Housing Corporation (CMHC)
Canadian Real Estate Association (CREA)
Minister of Service Canada
Real Estate Council of Alberta
Royal Canadian Mounted Police (RCMP) in Ottawa
Royal Canadian Mounted Police (RCMP) in Ottawa
True or False: Self-regulation in the industry enables the industry to hold its own disciplinary investigations and administer sanctions.
True
False
True
Which of the following best describes “rent.” (Select one)
Consideration provided to a landlord for services including the allowance of occupancy, financial remuneration, and occupational liabilities associated with a property.
Payment for services enabling a tenant (occupier) to own all rights, privileges, and powers associated with a parcel of real property and the minerals contained therein.
Payment or some other consideration for the right to use and possess the property for a specific period of time.
The person occupying a tenancy.
Payment or some other consideration for the right to use and possess the property for a specific period of time.
True or False: A brokerage must make an annual accounting of the trust account to RECA.
True
False
True
The Real Estate Act requires self-regulation of the real estate industry. From the list below, select the statement that best reflects the government’s real estate self-regulation objectives in the province of Alberta. (Select one)
Allow those within the industry to use their specialized knowledge to regulate the industry and be responsible for consumer protection.
Enable brokerages to manage all disciplinary hearings and authorize licensing to be generated by the broker.
Individual licensees self-report their violations to their brokerage, and accept all disciplinary action without complaint.
Publish policies to ensure consumers feel that Alberta’s real estate industry provides service in the best interest of the public
Allow those within the industry to use their specialized knowledge to regulate the industry and be responsible for consumer protection.
Which of the following are characteristics of a “real estate bubble?” (Select ALL that apply)
Excessive buyer confidence convinces buyers that they will be able to sell at a higher price in the future.
Prices are driven up by an increase in demand with a limited supply.
Prices are equivalent or lower than they are at a “trough” period of the real estate cycle.
Spurred on by emotional buying and the feeling of scarcity.
The price of housing rises at a rapid and unsustainable pace.
Excessive buyer confidence convinces buyers that they will be able to sell at a higher price in the future.
Prices are driven up by an increase in demand with a limited supply.
Spurred on by emotional buying and the feeling of scarcity.
Correctly checked
The price of housing rises at a rapid and unsustainable pace.
Residential real estate professionals have many primary tasks. Often acting in multiple capacities for their clients. Review each of the following lists, and select the list that contains the most accurate accounting of the “Role of a Residential Licensee”. (Select one)
Calculating investment payoff rates, calculating land-use statistics, showing properties, managing offers, and selling real property.
Greeting new clients at a brokerage, connecting the client to an available associate, scheduling home visits on behalf of the client and associate, working with Service Alberta to secure documentation, and tracking records.
Investigating client listings, connecting clients to mortgage brokers, showing homes, and closing the deal.
Marketing the brokerage, qualifying prospects for follow-up, validating licensee applications, managing records, working with Lenders to secure best rates on behalf of the customer.
Prospecting, Qualifying, Listing, Showing, Offer Preparation, Offer Negotiation, Follow-up.
Prospecting, Qualifying, Listing, Showing, Offer Preparation, Offer Negotiation, Follow-up.
Which of the following occurs when the demand for properties outweighs the availability of properties? (Select one)
Market economy
Market equilibrium
Market shortage
Market surplus
Market shortage
Real estate purchase contracts are legally binding documents between a buyer and a seller with built-in remedies for failure to meet any of their stated terms. For this reason, compensation for any damages resulting from the unexpected collapse of a real estate transaction may be pursued through civil litigation. These claims include which of the following? (Select ALL that apply)
Claim of costs associated to restore title or regain possession.
Full brokerage compensation during the time of contract.
Legal claims on deposits.
Monetary provable damages.
Payment of reasonable costs to pursue legal redress.
Claim of costs associated to restore title or regain possession.
Legal claims on deposits.
Monetary provable damages.
Payment of reasonable costs to pursue legal redress.
It is important to regulate your professional conduct whether or not you are subject to outside monitoring. Your obligation to behave in a professional manner does not end just because you might think no one is watching you. From the following list of conduct or actions, select all those that are conduct “deserving of a sanction.” (Select ALL that apply)
Arrival delays due to construction, accidents, or weather.
Completing forms and contracts incorrectly.
Depositing trade money into your personal accounts.
Disclosure of your political preference.
Failing to disclosure your religious beliefs.
Failing to provide required documentation to your brokerage in a timely manner.
Making errors in professional conduct.
Misrepresentation.
Offering inducements or incentives personally apart from the brokerage.
Completing forms and contracts incorrectly.
Depositing trade money into your personal accounts.
Failing to provide required documentation to your brokerage in a timely manner.
Making errors in professional conduct.
Misrepresentation.
Offering inducements or incentives personally apart from the brokerage.
In Alberta, if a person dies and they are the only person on the residential property title, it is possible for the spouse to have a “life estate interest” in the property. Dower interest means they have a legal right to the property as the spouse of the title holder. There are three conditions which ALL must be met for dower rights to apply. Which of the following conditions are requirements? (Select THREE)
There is only one name on the property title.
The person on the property title is legally married (there is no divorce or common law marriage).
The last Will and Testament, commonly known as the “Will”, does not designate another party as being an heir to the property.
Either of the legally married parties have spent at least one night sleeping in the home, either as a couple or as individuals.
There is only one name on the property title.
The person on the property title is legally married (there is no divorce or common law marriage).
Either of the legally married parties have spent at least one night sleeping in the home, either as a couple or as individuals.
An indemnification clause states that where the client provides information to the brokerage which the brokerage relies upon as accurate and truthful, the client (rather than the brokerage) bears the liability if that information turns out to be inaccurate or false.
A client tells an agent that they are interested in homes between $600,000 and $750,000. The agent inquires about how they will manage the payment for a house (mortgage, cash, etc.). The client explains they have saved enough money, and assures the agent they are qualified for a mortgage as high as $750,000. The agent shows multiple homes in that price range, and the client falls in love with one of them. It is priced at $729,000. They make an offer on the home at $715,000 that is accepted by the sellers.
During the mortgage brokerage process, the client does not qualify for the loan, because their income does not support such a high mortgage. Once the client learns this, they are FURIOUS with the agent for showing them a home that is outside of their own capacity to buy, announcing to everyone within earshot at the brokerage that the agent has “led them on, for weeks!” The client says that the brokerage is at fault.
The brokerage is NOT liable in this situation, due to the indemnification clause in the written service agreement. Which of the following client obligations were violated, that prevent the brokerage (and agent) from being responsible for the outcome? (Select one)
Communicating and cooperating with the agent and brokerage.
Discussing with the agent any specific information they want about a property. This may include information the seller does not have to disclose, or issues that may prevent the client from buying a property.
An indemnification clause states that where the client provides information to the brokerage which the brokerage relies upon as accurate and truthful, the client (rather than the brokerage) bears the liability if that information turns out to be inaccurate or false.
A client tells an agent that they are interested in homes between $600,000 and $750,000. The agent inquires about how they will manage the payment for a house (mortgage, cash, etc.). The client explains they have saved enough money, and assures the agent they are qualified for a mortgage as high as $750,000. The agent shows multiple homes in that price range, and the client falls in love with one of them. It is priced at $729,000. They make an offer on the home at $715,000 that is accepted by the sellers.
During the mortgage brokerage process, the client does not qualify for the loan, because their income does not support such a high mortgage. Once the client learns this, they are FURIOUS with the agent for showing them a home that is outside of their own capacity to buy, announcing to everyone within earshot at the brokerage that the agent has “led them on, for weeks!” The client says that the brokerage is at fault.
The brokerage is NOT liable in this situation, due to the indemnification clause in the written service agreement. Which of the following client obligations were violated, that prevent the brokerage (and agent) from being responsible for the outcome? (Select one)
Communicating and cooperating with the agent and brokerage.
Discussing with the agent any specific information they want about a property. This may include information the seller does not have to disclose, or issues that may prevent the client from buying a property.
Giving the agent enough personal and financial information so they can assess the client’s ability to buy property that matches their search criteria.
Giving the agent or brokerage copies of any offers of which they are not aware, that the client makes or receives for properties that match the search criteria. Unless they sign a buyer representation agreement with another brokerage that begins after their agreement ends.
Telling the agent about inquiries the client makes or receives about purchases that affect their agreement.
Giving the agent or brokerage copies of any offers of which they are not aware, that the client makes or receives for properties that match the search criteria. Unless they sign a buyer representation agreement with another brokerage that begins after their agreement ends.
Telling the agent about inquiries the client makes or receives about purchases that affect their agreement.
Giving the agent enough personal and financial information so they can assess the client’s ability to buy property that matches their search criteria.
True or False: one of the ways Joint tenants and tenants-in-common differ is in who receives the property rights if one of the persons on the title dies.
TRUE
FALSE
True
Jeffrey is looking into hiring a real estate professional to sell several of his properties. Jeffrey is a very private person, and really doesn’t like anyone learning about his personal information. He works very hard to keep his “digital footprint” at near zero. He understands he’ll have to provide some information to sell his properties, but wants to keep the distribution of his information to an absolute minimum, preferably, with just one person.
Which type of agency contract allows Jeffrey to have a single real estate professional act as his agent, with protections in place to prevent his personal information from being accessed by other agents at the brokerage? (Select one)
Common law agency relationship.
Customer relationship.
Designated agency relationship.
Designated customer relationship.
De facto agency relationship.
Designated agency relationship.
Which of the following events would result in a breach of an agency relationship by the agent? (Select ALL that apply)
Failure to disclose a conflict of interest.
The agent fraudulently presents information making it look like the deal is a bargain.
The fees and commissions earned are not fully disclosed in the written service agreement.
The real estate professional requests general advice from the broker on how to legally proceed with a financial situation the client has found themselves in.
The real estate professional shares consented to private information to a lender about client in order to secure the best possible rates for the client.
The real estate professional shares the client’s property information with prospective buyers.
Favoring a customer over a client in a transaction
Failure to disclose a conflict of interest.
The agent fraudulently presents information making it look like the deal is a bargain.
The fees and commissions earned are not fully disclosed in the written service agreement.
Favoring a customer over a client in a transaction
Identify all of the following that apply to common law agency relationships. (Select ALL that apply)
The client is represented by the real estate brokerage and by extension all associates of the brokerage.
Associates of the brokerage are assumed to have deemed knowledge of all brokerage clients.
The real estate brokerage puts barriers in place to isolate client information to only their own signed-associate (agent).
An individual real estate professional can act as the client’s agent.
Clients receive support for buying and selling real estate.
The client is represented by the real estate brokerage and by extension all associates of the brokerage.
Associates of the brokerage are assumed to have deemed knowledge of all brokerage clients.
Clients receive support for buying and selling real estate.
Trust and confidence helps to ensure a client that you are doing everything you can to put their interests first. Which of the following helps to build trust or confidence between you and your client? (Select ALL that apply)
Being available when needed.
Being open and approachable.
Supplying their name to third-party advertisers as a surprise value to the customer.
Supporting the client’s best interests through the process of buying or selling a home.
Sharing another client’s humiliating experience to build rapport.
Taking time to answer their questions and support them with your expertise.
Talking about all the bad clients you’ve ever had, so they know you are open with your communication.
Giving best advice for the client, even when it is against the brokerage ir agents interests
Being available when needed.
Being open and approachable.
Supporting the client’s best interests through the process of buying or selling a home.
Taking time to answer their questions and support them with your expertise.
Giving best advice for the client, even when it is against the brokerage ir agents interests
Self-regulation in the industry means that industry professionals have an obligation to monitor and report issues that are found. Reporting these issues to your broker and, when necessary, to RECA can help protect the industry. Issues can include, but are not limited to which of the following? (Select ALL that apply)
Dishonest transactions, language, or dealings.
Fraudulent actions by licensees.
Individuals acting as licensees without a licence.
Documenting written service agreements (WSAs)
Creating brokerage policies and procedures.
Dishonest transactions, language, or dealings.
Fraudulent actions by licensees.
Individuals acting as licensees without a licence.
True or False: RECA has the authority to recommend the prosecution of licensees in the courts.
TRUE
FALSE
True
Krystal, the client, has been talking with Jonathan about listing her house. She decides to hire Jonathan as her real estate agent and will list through him. Jonathan has made it clear to Krystal that he works in a designated agency brokerage, and while he is affiliated with the brokerage, only Jonathan will be supporting Krystal and her listing.
Under this agreement, the brokerage has certain responsibilities to practice designated agency.
Which of the following requirements must be met by the brokerage? (Select ALL that apply)
Use of specific forms designed for designated agency.
All agents within the brokerage must be licensed in all four areas authorized by RECA.
Information barriers must be in place between real estate professionals within the same brokerage, as it is between brokerages.
Brokerage must advise clients that it operates on a designated agency model.
None of the above.
Use of specific forms designed for designated agency.
Information barriers must be in place between real estate professionals within the same brokerage, as it is between brokerages.
Brokerage must advise clients that it operates on a designated agency model.
What are the ways that licensees protect and promote public confidence in the industry? (Select ALL that apply)
Acting with professionalism.
Behaving ethically.
Consistently working with clients to meet their needs and close transactions.
Donating a portion of your commissions to RECA’s public campaign for advertising top brokerages.
Follow the policies and procedures provided by the brokerage with whom the licence holder is associated.
Follow the requirements and responsibilities for licensees, as found in the Real Estate Act Rules.
Funding AREF with personal contributions.
Acting with professionalism.
Behaving ethically.
Consistently working with clients to meet their needs and close transactions
Follow the policies and procedures provided by the brokerage with whom the licence holder is associated.
Follow the requirements and responsibilities for licensees, as found in the Real Estate Act Rules.
True or False: Real estate professionals have a fiduciary obligation to customers.
TRUE
FALSE
False
In a Judicial Sale, there are some distinct differences that can either be an advantage or disadvantage to potential buyers. For example, it is true that access to the property is typically limited in a judicial sale. The following list contains statements about judicial sales that are either true or false. Select all the TRUE statements. (Select ALL that apply)
A clear title and estoppel are granted.
Condominium documents are readily provided.
The arrears and special assessment levies are paid.
The buyer has a choice of possession date.
The condition of property is typically less than optimal, due to occupier neglect.
The property has all potential problems disclosed.
A clear title and estoppel are granted.
The arrears and special assessment levies are paid.
The condition of property is typically less than optimal, due to occupier neglect.
The property has all potential problems disclosed.
Nancy has signed a service agreement with you to provide detailed local listings to them in return for a fee. As part of the agreement, you will also provide your opinion on which of the listings is likely to be overpriced for the area, and which represents a bargain.
True or False: Nancy is considered a “Customer” (You are NOT her agent).
TRUE
FALSE
False
Which of the following circumstances require probate to facilitate the sale of real estate? (Select ALL that apply)
A will has not yet been validated or finalized.
In cases where the individual died intestate (meaning without a will), the administrator is working to prove their authority to administer the estate.
When the agent listing the property is currently on probation.
Where the deceased has a living, legally married spouse, who also lived in the home.
Verification that the maker of the will has died, that they were the author of that will, and the document is legally valid.
A will has not yet been validated or finalized.
In cases where the individual died intestate (meaning without a will), the administrator is working to prove their authority to administer the estate.
Verification that the maker of the will has died, that they were the author of that will, and the document is legally valid.
What is the primary way RECA interfaces with the licensees to protect and promote public confidence in the industry? (Select one)
Brokerage conferences hosted by RECA.
RECA investigations.
RECA mandated pre-licensing training courses.
RECA newsletters.
RECA investigations.
True or False: A Judicial Sale is forced by the courts as an act towards financial recovery for a third party.
TRUE
FALSE
True
Evaluate each of the following fiduciary obligations, and determine if it applies to a Sole Agency relationship with a BUYER. (Select ALL that apply)
Confidentiality.
Full accounting.
Full disclosure.
Hold funds in a private account for the buyer.
Obedience to lawful instructions.
Reasonable care and skill.
Signatory authorization for all real estate related transactions
Undivided loyalty.
Confidentiality.
Full accounting.
Full disclosure.
Obedience to lawful instructions.
Reasonable care and skill.
Undivided loyalty.
Anita and Jorge are working on a new marketing strategy for the brokerage. The broker comes by the conference room and reminds them to be particularly aware of Canada’s Anti-Spam Legislation (CASL), when considering their marketing strategy. Consent is NOT required to send marketing materials for which of the following groups? (Select the BEST answer)
Potential Clients
Active Clients
Former Clients
All of the above require consent.
None of the above require consent.
All of the above require consent.
Theodora is working as an associate at ABBA Brokerage. She has been tasked by the broker to go through and alphabetize all the prior clients in a category of clients that is listed “Consent only for transaction”. She notices that each of the clients has a signature page that authorizes the brokerage to ONLY use the client’s information for the purposes of the transaction.
Theodora has a great idea that she could call each of the clients (some of whom haven’t worked with the brokerage in several years), and ask for referrals. She approaches her broker to ask permission.
The broker tells her, “No, the clients have not authorized that. Under PIPEDA’s Fair Information Principles we cannot contact them for referrals.”
Theodora asks which part of PIPEDA restricts the contact. The broker should inform Theodora the appropriate principle. Which principal prevents Theodora from using the customer contact information for referrals? (Select one)
Accountability
Challenging Compliance
Identifying purposes
Individual Access
Limiting Collection
Limiting Use, Disclosure, Retention
Limiting Use, Disclosure, Retention
The Competition Act is legislation that is designed to ensure small and medium-size businesses have an equitable opportunity to participate in real estate transactions.
TRUE
FALSE
True
Which of the PIPEDA’s Fair Information Principles is described as when a person gives permission to an organization to possess personal information? (Select one)
Accountability
Accuracy
Consent
Challenging Compliance
Identifying purposes
Individual Access
Limiting Collection
Limiting Use, Disclosure, Retention
Openness
Safeguards
Consent
The Office of the Information and Privacy Commissioner (OIPC) is responsible for monitoring how PIPA, HIA, and FOIP are administered. The OIPC has a 3-pronged approach, which defines the roles of OIPC. The list below contains both the roles and the powers of OIPC. From the list, select the three roles. (Select THREE)
Advising an organization to provide or update information.
Advocating for Albertans regarding access to information and privacy rights.
Educating and engaging the public about PIPA.
Ensuring the relevant organizations and bodies uphold their respective privacy legislations, PIPA, FOIP, and Health Information Act (HIA).
Hiring someone to research issues about the purposes of PIPA and implement them.
Making an order to an organization to process personal information that complies with PIPA.
Providing fair, independent, and impartial reviews on privacy matters.
Reviewing an organization’s privacy impact assessment.
Advocating for Albertans regarding access to information and privacy rights.
Ensuring the relevant organizations and bodies uphold their respective privacy legislations, PIPA, FOIP, and Health Information Act (HIA).
Providing fair, independent, and impartial reviews on privacy matters.
Real estate associates have a responsibility to keep client information protected. Which of the following are included in the individual real estate associate’s responsibilities? (Select ALL that apply)
Make a reasonable effort to ensure the information is accurate.
Notify the Privacy Commissioner of any incident involving loss, unauthorized access, or disclosure of personal information (breaches)where a reasonable person would consider there is a real risk of significant harm to an individual because of that breach.
Prepare and implement a compliance program consisting of appointing a compliance officer, maintaining current written compliance policies and procedures, training, and risk assessment.
Protect personal information by making sure they have reasonable security measures against risks.
Make a reasonable effort to ensure the information is accurate.
Notify the Privacy Commissioner of any incident involving loss, unauthorized access, or disclosure of personal information (breaches)where a reasonable person would consider there is a real risk of significant harm to an individual because of that breach.
Protect personal information by making sure they have reasonable security measures against risks.
The Competition Act prohibits representations made to promote a product, service, or business interest that are false or misleading. Which of the following does this apply? (Select ALL that apply)
Marketing
Advertising
Social Media
Oral Claims
Marketing
Advertising
Social Media
Oral Claims
When an organization no longer needs personal information for legal or business purposes, what should the organization do with the personal information?
Destroy or render the records as non-identifying.
Move the records to a permanent archive with secure access only.
Nothing. There is no requirement regarding personal information that no longer has a purpose.
Take the personal identification and make contact, to indefinitely require the data.
Destroy or render the records as non-identifying.
A false or misleading claim is in violation without regard to whether or not it was given knowingly.
TRUE
FALSE
True
A false or misleading claim is in violation without regard to whether or not it was given knowingly.
TRUE
FALSE
True