Practice: Quality Flashcards
Starting up a Project (SU)
Project Product Description
User Quality Expectations (UQE)
Acceptance Criteria
User Quality Expectations (UQE)
“A statement about the quality expected from the project product, captured in the project product description”
Expectations captures = Requirements = Scope
Requirements
” A Need or expectations that is documented in and approved management product”
“All the time” -> 9am-5pm(Mon-Fri)
“Warm” -> 18-22 Celsius degrees
Acceptance criteria
> Specific, precise and measurable
May involve during the initiation stage
Agreed after the initiation stage
Any further changes are made using the changes control process
should be prioritized
—–MoSCoW——
M
o
S
C
o
W
Must Have
o
Should Have
Could Have
o
Won’t have
The project must be able to satisfy:
All ‘Musts’
As many ‘shoulds’ as possible
If time and money permit, as many ‘coulds’ as possible
Derived from
” anything, that currently exists, that the developer will need to know in order to create the product”
> Specification noted in the PD(Product Description) for the System Design
> Feasibility study report noted in the PD for the specification of work
Quality Elements in the Product Description (PD)
Quality Specifications
Quality Tolerance
Quality methods
Quality skills required
Responsibilities
Definition: quality
The degree to which a set of inherent characteristics of a product, service, process, person, organization, system, or resource fulfils its requirements.
The project is in stage 1 and the project manager is preparing the quality management approach. The Human Resources (HR) Director has stated that all partner organizations (contributors and suppliers) must have an appropriate equality and diversity policy in place. In addition, they must be able to provide evidence that they comply with this policy. The project manager has documented this requirement in the quality management approach, which will be baselined at the end of the initiation stage.
Is the project manager’s action an appropriate application of the �quality� practice, and why?
Yes, Because the quality management approach should define the quality standards of the project
The Contracted Project Manager is drafting the quality management approach during stage 1. The Director of Campaigns has suggested that the objective of project quality management should be to ensure that the project team is familiar with, and able to use, a variety of media (tv, press, and social networks) by the end of the project.
Is this an appropriate application of the �quality� practice, and why?
No, because the use of media by the project team is an outcome to be achieved, rather than a purpose of project quality managmenent
Here are three items of information relating to the ‘quality’ practice. Under which heading of the quality management approach (A-E) should they be recorded?
Choose only ONE option. Each option can be used once, more than once, or not at all.
- The marketing campaign will need to conform to NowByou’s advertising standards
- The Head of publicity and Social Media will approve all materials to be included in the multi-channel campaign during stage 3, prior to running the campaign
- The marketing campaign will be Trailed across all channels using focus groups to ensure that the campaign will be all received by all members of the community.
A. Scope
B. Supporting tools and techniques
C. Resources
D. References
E. Responsiblities
- The marketing campaign will need to conform to NowByou’s advertising standards > D. References
- The Head of publicity and Social Media will approve all materials to be included in the multi-channel campaign during stage 3, prior to running the campaign > E. Responsiblities
- The marketing campaign will be Trailed across all channels using focus groups to ensure that the campaign will be all received by all members of the community. > B. Supporting Tools and Techniques
