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PPM Fund & Impl for CIS-PPM > PPM Fundamentals > Flashcards

PPM Fundamentals Flashcards

CIS-PPM certification

1
Q

Define Demand Management?

A

It provides users with a single location to capture, organize, and assess strategic and operational demands

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2
Q

What are the steps of the demand process (5)?

A
  1. Submit an idea
  2. Create a demand
  3. Enhance a demand
  4. Assess a demand
  5. Complete a demand
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3
Q

Can any user create a demand?

A

No, need demand user/manager role

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4
Q

Can any user submit an idea?

A

Yes

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5
Q

What role can enhance a demand?

A

Demand Manager

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6
Q

What details can a Demand Manager add when they enhance a demand (8)?

A 
Stakeholders
Requirements
Risks
Decisions
Demand tasks
Cost
Benefit & Resource plans
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7
Q

What “status” can the Demand Manger set during assessment (3)?

A

Qualify
Defer
Reset to draft

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8
Q

What role can put the demand in complete state?

A

Demand Manager

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9
Q

What two category’s of demands are there?

A

Strategic: Could results in creation of Enhancement, Project, Epic, Story, SAFe Epic, SAFe Feature, SAFe Story or No Conversion.

Operational: Could result in a Change, Defect
or No Conversion.

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10
Q

What determines what demand types are available?

A

Installed plugins

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11
Q

What are the states for a demand (6)?

A 
Draft
Submitted
Screening
Qualified
Approved
Completed
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12
Q

What 3 fields are mandatory when creating a draft/demand?

A

Name
Category
Type

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13
Q

What additional information fields/boxes (tabs) are available when creating a draft/demand (6)?

A 
Details
Business Case
Financials
Assessment Data
Notes
Preferences
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14
Q

What happends if the Demand Manager put the demand into Screening state?

A

Assessment questionnaires/surveys are triggered and sent to designated stakeholders to weigh in on the demand

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15
Q

In what state is the demand reviewed?

A

Qualified

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16
Q

What does the Financial Summary tab show?

A

A snapshot of all financial information inc total planned cost, budget cost, financial return and benefit

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17
Q

Creation of _____ in turn creates a capital expense cost plan and an associated cost breakdown?

A

Resource plan

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18
Q

Create a _______ to specify the estimated benefit in a category for a fiscal period

A

Benefit plan

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19
Q

What does RIDAC stand for?

A 
Risk
Issue
Decision
Action
Request Changes
(create a record for each when used)
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20
Q

What do you call (what field) expenses used to buy, maintain or improve assets?

A

Capital Expenses

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21
Q

What is the Financial Benefit value (definition)?

A

Estimate of revenue if the demand is approved (the value is rolled up from the benefit breakdown of the demand)

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22
Q

Interest rate to determine the present value of future cash flows is populated in what field?

A

Discount Rate (Financial tab)

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23
Q

What fields are automatically populated once financial information is entered (5)?

A
  1. Total Planned Cost (capital & operational expenses)
  2. Financial Return (difference Financial benefit & tot planned cost)
  3. Net Present Value (NVP) (The present value of future cash based on the given annual interest rate.)
  4. Internal Rate of Return (Annual interest rate required to achieve an NPV of zero)
  5. Demand Actual Cost (Actual cost of all the demand tasks + actual cost of extra activities.)
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24
Q

Present value of future cash-based on the given annual interest rate. It is a measure for comparing money spent today against future expected financial benefits. It helps when evaluating the overall investment performance. It´s called?

A

Net Present Value (NPV)

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25
Q

Strategic project demands are assessed based on five attributes (5)?
What categories are these attributes grouped into (2)?

A 
Cost
ROI
Size
Strategic Alignment
Risk 
**Demand Metrics & Assesment Metrics
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26
Q

Demand Metrics is defined as?

A

Any information a demand manager enters

comprised of Cost, ROI and Size

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27
Q

Assessment Metrics (assessment results tab) is defined as?

A

Any information a stakeholder enters

include Strategic Alignment and Risk of a demand

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28
Q

__________ are a set of question categories where each group has a number of questions with various answer types – True/ False, 1-10 scale, etc. Each category can be given a weight to use in the score calculations.

A

Demand Assessments

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29
Q

What role can design modified assessments?

A

System admin

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30
Q
  1. A stakeholder list can be pre-built for a ______ to make adding stakeholders easier?
  2. Where do you add them in the menu (modul)?
A
  1. portfolio

2. Project Administration > Settings > Stakeholders

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31
Q

_________ are automatically added to demands aligned to a specific portfolio?

A

Stakeholders

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32
Q

Does creation of a stakeholder require a portfolio association?

A

No (demand manager is also able to add one-off stakeholders who do not belong to a single portfolio)

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33
Q

Each stakeholder’s scope and level of involvement is documented using these 6 attributes?

A 
Portfolio
Level of Interest
Assessment recipient
Approver
Influence
Engagement
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34
Q

At what stage (state of the demand) are assessments triggered?

A

When demand enters screening state

by dispatching a survey to stakeholders marked as the assessment recipients

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35
Q

Where does recipients view their assessments?

A

Self Service > My Assessments and Surveys (module)

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36
Q

The assessments are, by default, due _________ after being sent to an assessment recipient?

A

two weeks

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37
Q

______ is the average of all survey results for a particular metric

A

Rating

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38
Q

________ is the weighted average of all survey results based on defined criteria

A

Normalized value

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39
Q

The ROI metric category has two assessment metrics?

A

Impact

Financial return

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40
Q

Total Cost is calculated by?

A

Sum of capital and operational expenses

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41
Q

Financial return is automatically calculated as?

A

Financial benefit minus Total costs

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42
Q

ROI % is calculated as?

A

Financial return / Total cost * 100

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43
Q

T-Shirt size field on the Demand form describes what?

A

Assesses demand size relative to the size of other demands

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44
Q

The T-Shirt size metric category field in Assessment Data Tab use these size/values (5)?

A 
XXL – 10 
XL – 8
L – 6
M – 4
S – 2
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45
Q

Impact field in Assessment Data Tab have these values (3)?

A

High (10)
Medium (5)
Low (1)

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46
Q

When the demand is in Qualified state, is it possible to revert it for adjustments (cost, ROI, Size)?

A

No

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47
Q

A _______ captures benefit and financial metric information (snapshot of cost plan, benefit plan, and demand-level financial metrics) at a particular moment in time?

A

financial baseline

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48
Q

Baseline records are captured in the___?

A

Baselines related list

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49
Q

In the demand road map each demand in represented by a single box, what info can you see default without clicking on the box an open it up (2)?

A

Name

Due date

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50
Q

To create a change or defect from a demand, what plugin needs to be installed?

A

Agile Development 2.0 plugin

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51
Q

From where can you create a project for an approved demand (2)?

A 
The demand form (Create Project related links)
Demand workbench ( right click on demand bubble, create project)
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52
Q

What fields from the demand are automatically moved (not duplicated) to a created project (3)?

A

Costs Plans
Benefit Plans
Resource Plans

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53
Q

What fields are set from the demand on the Project Form to a created project when creating project from a demand (7)? (check if correct??)

A 
Estimated Cost
Planned Benefit
Planned Return
Planned ROI
Planned Start and End dates (inc approved dates)
Program and Portfolio
Project Name
*(investment type & class)
*business case
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54
Q

Can demand approval be limited to specific roles?

A

Yes

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55
Q

Does all demands require stakeholder assessment?

A

No, Demand Manager can disable assessments

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56
Q

Does the Due Date of a Demand Task affect the demand workflow/completion date?

A

No (but does on a project task)

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57
Q

What are the stages in the Project Management process flow (5)?
What model is used?

A

Initiating (need and value?)
Planning (scheduled tasks, dependencies & resources)
Execution (start, assign tasks & managing delivery)
Delivering (completion of project tasks & hand off)
Closing (complete, post project activities)
**Waterfall model

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58
Q

What types of projects are available (3)?

A

Waterfall
Agile
Hybrid (mix waterfall & agile)

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59
Q

Where can you find the definition, planning, tracking and monitoring of projects from a single location?

A

Project Workspace

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60
Q

Where can a PM have a view of sub projects, project tasks and project Gant chart?

A

Planning Console

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61
Q

Define the difference between Risk and Issue?

A

Issue-something that already has occurred

Risk-only potential issue

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62
Q

From where can a new Project be created (3)?

A

Project -> Projects -> Project Workspace (dashboard)
Project -> Projects -> Create New
Project -> Projects -> All

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63
Q

Project Managers can import a ________ file and ServiceNow will create the project based upon the .mpp file.?

A

Microsoft Project

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64
Q

Is it possible to copy a project or parts of it?

A

Yes

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65
Q

There are many variations for a waterfall model, but most have either ____ or ______ to accomplish the core waterfall activities?

A

phases or tasks

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66
Q

An ____ software development project is iterative, incremental, and flexible; allowing for accelerated realization of the agreed‐upon business outcomes.

A

Agile

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67
Q

Measurement in Agile projects is on?

A

Working software (not tasks in a project plan)

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68
Q

With the _____ feature, a task is copied with all its subtasks and relationships.

A

Copy Partial Project

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69
Q

What can a project template include (4)?

A

Tasks
Subtasks
Checklists
Attachments

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70
Q

Where do you find the function to create template of a project?

A

Under Related Links in the project (form) -> Save as new template

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71
Q

A template can be applied to any project that doesn’t have _______ ?

A

Child tasks

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72
Q

To keep both the tasks created in Microsoft Project and in ServiceNow, the project must first be __________?

A

Exported from ServiceNow and imported into Microsoft Project.

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73
Q

Does recalculation happen on tasks imported from Microsoft Project in ServiceNow?

A

No (the dates are retained in the as is state from the Microsoft Project file)

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74
Q

The MS Project Import feature allows users to manage parents and subprojects as ________?

A

Two different Microsoft projects in ServiceNow

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75
Q

What is the It is the only field that is mandatory by default in the Project form?

A

Project Name

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76
Q

What are the different statuses (colors) for a Project (3)?

A

Green
Yellow
Red

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77
Q

Where is the information for (project) “Status” retrieved?

A

From the overall health field in the most recent project status report of the project.

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78
Q

What does the “Percent Complete” field in Project form present?

A

Aggregate representation of project task completion. 

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79
Q

What are the different Project State´s (6)?

Same states as Project Task have

A

Pending - no work has been started
Open - project is ready to start
Work in Progress - work has begun on a project
Closed Complete - project was finished
Closed Incomplete - project was not finished and closed out
Closed Skipped - project skipped

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80
Q

What are the different tabs in the Project Form (7)?

A 
Dates
Details
Business Case
Financials
Score
Notes
Preferences
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81
Q

If a Project is converted from a demand, will the Approved Start Date for the Project be the demand start date?

A

Yes

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82
Q

The Project Calendar, called _______ in ServiceNow, is used to calculate project duration and planned end dates by defining working and non‐working days / hours?

A

Schedules

83
Q

The default schedule is a ____?

A

8‐hour work day (from 8 to 12 and 1 to 5). (A day is considered as a working day, not a 24‐ hour day)

84
Q

The default schedule is using what unit for time?

A

Days (1,5 day will be 1 day & 4 hours)

85
Q

The default schedule can be changed by an ________ who can customize the schedule entries?

A

Administrator

86
Q

A Project Manager can manage the schedules if they are granted the __________ role?

A

schedule_admin

87
Q

The ______ Tab in project allows project managers to document a variety of general information associated to the project including, portfolio, investment type, execution type, etc.

A

Details

88
Q

Is it possible for a Project to belong to several different Portfolios?

A

Yes

89
Q

Is it possible for a Project to belong to several different Programs?

A

No (only one)

90
Q

What two different Investment Class is there (Details Tab) and what is the difference between them?

A

Run - projects aimed to sustain business

Change - projects aimed to change business

91
Q

In what field (details tab) do you define what project methodology will be used for the Project?

A

Execution Type

92
Q

What is the project Priority based on?

A

Impact & Urgency

93
Q

In what field (details tab) do you associate Application Portfolio business capabilities for the Project?

A

Business Capabilities

94
Q

This field (Financials tab) is automatically populated from the project budget breakdowns in the cost plan breakdown table?

A

Budget Cost

95
Q

What is the Discount rate % field (Financials tab) used for?

A

Used to track the interest rate to determine the present value of future cash flows. 

96
Q

What fields in the Financials tab are read only (6)?

A

Estimate at completion
Planned return (diff between P. benefit and P. cost)
Planned ROI % (P. return in % of P. cost)
Net present value
Internal rate of return %
Estimate to completion

97
Q

The ______ field (Financials tab) helps to determine which projects can deliver higher rate of return in terms of revenue?

A

Internal rate of return % (IRR)

98
Q

When a Project is submitted the Score tab will be visible, what score´s does it include (4)?

A
  • Risk Score: (calculated based on the project risk )
  • Value Score: (calculated based on the ROI% of the project )
  • Size Score: (calculated based on Planned Cost of the project )
  • Score: (calculated based on the individual scores of these attributes: Risk Score, Value Score, Size Score)
99
Q
  1. The “Derive time component from planned dates” field/checkbox is default set to True or False?
  2. What happens if the Project schedule date format field is set to Date (not Date and Time)?
A
  1. False ??? Need to check, seems True?

2. Field is auto checked and disabled

100
Q

In what related list (tab) can you find labor & non-labor cost estimates by fiscal period?

A

Cost Plans

101
Q

Project Budgets are created at the ______ level, but you can create a specific project budget using the ________ in the project form?

A

Portfolio

Project budget related link

102
Q

Expense Line (related list tab) shows what?

A

Actual costs and expenses incurred by the project

103
Q

If the execution type of a project is either Agile or Hybrid, what additional tabs will appear in related lists (3)?

A
  • Agile Phase (tasks and stories associated with project tasks)
  • Stories (list of stories associated to the project)
  • Epics (list of epics in the project)
104
Q

______ are the units of work that make up a project?

A

Project tasks

105
Q

What is the hierarchical representation of all the tasks in a project called?

A

Work Breakdown Structure (WBS)

106
Q

Using the project tasks tab, are you able to view sub tasks?

A

No (only allows viewing of the parent level task, if sub tasks are created it requires opening the parent task)

107
Q

Why is it recommended to use the Planning Console, what feature does it provide?

A

User can see parent and sub tasks in one view

108
Q

When you are in the Resource Plan tab (related lists) and press Manage button, where will you be directed?

A

Resource Workbench (to create new resource plans)

109
Q

In Cost Plans you can create Cost Types and they can be either Opex or Capex, what different Cost Types are there (5)?

A 
External Labor
Labor
Hardware
Software
Other
*It is 10 choices since both Capex and Opex exist
110
Q

A labor cost plan has a ______ attribute.

A non‐labor cost plan has a ________(asset) attribute.

A

Resource plan

Product model

111
Q

Cost plans are created by selecting New from the Cost Plans tab. Every plan requires (4)?

A

Name
Start and End fiscal period
Entered Currency
Cost type

112
Q

Total planned cost is created by?

A

Unit Cost x Quantity = Total

113
Q

Are Task-level cost plans rolled up to the project?

A

No

114
Q

Only _____ expense lines are considered as actuals for cost plans, projects, project tasks, and demands?

A

processed

115
Q

A _______ creates a snapshot of the currently planned dates of all tasks and milestones at a particular moment in time.

A

Task baseline

116
Q

A _________ captures benefit and financial metric information; a snapshot of cost plan, benefit plan, and project‐level financial metrics at a particular moment in time.

A

Financial baseline

117
Q

Does a financial baseline capture actual cost component of a project?

A

No

118
Q

Is it possible for nested projects to have baselines?

A

No (top‐level projects only )

119
Q

To fully utilize the integration capabilities of PPM along with Agile, you can use the ________ application to create and manage products, releases, themes, epics, sprints, etc?

A

Agile Development 2.0

120
Q

What are the two visualization tools that can be used while planning a project?

A

Planning console

Project workbench.

121
Q

The _________ gives project managers a comprehensive view of all aspects of a project, including a hierarchical list of sub projects, project tasks that appear in a work breakdown structure (WBS) list, and the project Gant chart.

A

planning console

122
Q

From where can you access the Planning Console (2)?

A 
Project record (related links)
Project Workspace and P. Workbench (Planning Tab->Project Workbench arrow->Dropdown))
123
Q

What work elements are displayed in the Planning Console (4)?

A

Parent Project
Phases
Tasks
Relationships.

124
Q

Zooming and changing the granularity of displayed information is possible for an optimal interaction with the Planning Console’s Gantt chart. The available zoom levels are (6)?

A 
Day
Week
Month
Quarter
Year
Auto Fit
125
Q

To set a milestone as a key milestone, what do you need to do (2)?

A
  1. Double‐click the corresponding milestone diamond in the graphical pane
  2. check the Key milestone box
126
Q

Checking the Key milestone box allows the milestone to be made available for ________?

A

Reporting purposes

127
Q

Does Milstone states affect the Percent Complete calculations?

A

No (they have 0 duration)

128
Q

Project Workbench top pane displays the project visualization, and the bottom pane displays phase details in two different types of views, what two options are there?

A

Visual Task Board (VTB)

List (view)

129
Q

Any filtered or non‐filtered list of projects and/or project tasks can be converted to a Visual Task Board easily. Simply select an attribute to organize the tasks by either (4)?

A

Priority
Risk
State
Assignee

130
Q

You can create Milestones and set their status manually to what (color) (3)?

A

Green
Yellow
Red

131
Q

Only _______ milestones are visualized on the project workbench?

A

Top-level (created for the project and not for a task or phase)

132
Q

If you want to create multiple project tasks at once, what feature can you use?

A

Project Task Creator (right click the banner in a project to select it)

133
Q

What does Projects and Projects Tasks start with by default in the number field?

A

PRJ

PRJTASK

134
Q

Can a Project Task start before the Project has started?

A

Yes

135
Q

Is it possible to close a Project before all Project Tasks are completed?

A

No

136
Q

What does the field “Planned duration” in a project task represent?

A

Number of working days between planned start and planned end date.

137
Q

What role is needed to be able to be assigned to a Project Task?

A

it_project_user

138
Q

A task planned start date is defined using a Time Constraint, what options are there for Time constraints: (4)?

A

Start ASAP
Start on Specific Date
Start no earlier than
Start no later than

139
Q

Is Planned start date on a project task determined by child tasks if they exist?

A

Yes

140
Q

What determine the Planned end date of a project task (2)?

A

Planned start date

Planned duration

141
Q

By default, project phases created from the Project workbench are set to have a constraint of _______?

A

Start on specific date

142
Q

By default, when a project task changes into a Work In Progress state, the Planned Start Date and the Planned End Date is copied to ____ ____?

A

actual start date

actual end date.

143
Q

If the “Derive assignee list from resource plan” box is checked on the Preferences tab of the project form, what resources will show up in the drop down list of Assigned To field of a project task?

A

Resources allocated by a resource manager appear (if box is not checked, all users with role it_project_user shows up)

144
Q

Once a task is saved, additional tabs become available to track more information, what are those (4)?

A

Details
Dates
Notes
Checklist

145
Q

In ServiceNow, a milestone is ______?

A

Any task with zero‐duration that is used to track an important achievement

146
Q

Can you create dependencies between Milstones and Tasks?

A

Yes

147
Q

If you adds an off-schedule task to the project, what action do you need to perform on that task?

A

Set the task to be “allowed outside the schedule” (in planning console, right click on the task on left hand side)

148
Q

________ do not have start or end dates, nor do they track effort or cost. By default they provide only a Name and a Complete field?

A

Checklist items

149
Q

What roles are the Resource Management including (3)?

A

resource_user
resource_manager
pps_resource

150
Q

In Resource Management, what does Hard Allocation mean?

A

A resource assigned to the resource plan and not available for other plans during the allocated time (booked time also appears in the users calendar)

151
Q

In Resource Management, what does Soft Allocation mean?

A

A resource confirmed to work a task but not yet committed to a schedule

152
Q

What is a resource event?

A

Block of time resource spends on a task

153
Q

What different states can a Resource Plan be in (5)?

A 
Planned
Requested
Rejected
Confirmed (Soft Allocation)
Allocated (Hard Allocation)
154
Q

When a Resource Plan is in state Allocated, what role can cancel, modify or complete it?

A

Resource Manager

155
Q

What are the different Request Types for a resource request (3)?

A

Full-time Equivalent
Hours
Person Days

156
Q

What are the different Members Preferences when requesting a resource (3)?

A 
All members (all members in a group, time dived over all group)
Specific members
Any member (most available member/members)
157
Q

From where can you create a Resource Plan (4)?

A

Project Workspace
Demand form
Project form
Project Task

158
Q

Resource Type Field has 3 choices, what are those (what levels you can request resources on) ?

A

Role
Group
User

159
Q

When requesting a resource, what choices do the Allocation Type field have (3)?

A

Weekly (weekly allocations)
Monthly (monthly allocations)
Planned Duration (one allocation)
*Determines how time is allocated

160
Q

When requesting a resource, what choices do the Allocation Spread field have (2)?

A 
Even (hours spread even)
Front load (fill up all available time in beginning of project)
161
Q

What feature can Allocation Workbench provide?

A

Insight of resource availability (see availability while requesting resource)

162
Q

Is it possible to request an extension for your Resource Plan?

A

Yes (use Request Extension)

163
Q

________ is used to effectively manage resources by providing the resource manager with a comprehensive view of capacity, allocations, utilization, and availability for resources?

A

Allocation Workbench

164
Q

To navigate to the Allocation Workbench you go to?

A

Resource > Resource Workbench > Allocation Workbench

165
Q

Is it possible for a Resource manager to move a resource plan to a future date?

A

Yes

166
Q

Resource reports are available for Resource Managers, what types are there (5)?

A 
Availability
Forecasted Utilization
Committed Utilization
Allocation
Allocation Details
167
Q

_________ allows resource managers to determine how resource requests impact a groups overall capacity?

A

Capacity Planning

168
Q

How can you define a demand (consumer view)?

A

A consumers desire and willingness to pay for and/or use a product or service

169
Q

Any planned, collaborative effort that is designed to achieve an objective?

A

Project

170
Q

A logical group of related projects or demands under a single entity?

A

Program

171
Q

A central location for viewing details of a program and the projects, demands and program tasks that are part of the program?

A

Program Workbench

172
Q

A collection of demands and projects managed as a group to achieve strategic and operational objectives?

A

Portfolio

173
Q

Provides a central location for viewing a list of associated demands and projects, scenario planning for a portfolio and tracking the progress of a portfolio?

A

Portfolio Planning Workbench

174
Q

How many Data Model Structures are available for Project Management in ServiceNow?

A

3

175
Q

What are the different Data Model Structures?

A
  1. Projects and Demands part of a Program and Portfolio, Program associated to Portfolio
  2. Projects and demands not part of a program, but belong to a portfolio
  3. Program not part of a portfolio but has projects and demands associated (these projects and demands can be part of portfolios)
176
Q

Can a Project be part of more then one Program?

A

No

177
Q

When you create a Program (Program form) and not choose any Portfolio for it, what is the Program termed as?

A

a Global Program

178
Q

Can projects and demands in a Global Program be associated to any portfolio?

A

Yes

179
Q

Is it possible for a Program to fulfill multiple strategic objectives?

A

Yes

180
Q

Is Planned Start Date for a Program updated to the earlier date from associated program task, project or demand with earlier date?

A

Yes

181
Q

If demand or project is removed from a Program, can it affect Planned Start Date of the Program?

A

No (same for Planned End Date of a Program)

182
Q

Planned Duration of a Program is updated when ______ for the Program changes?

A

Planned Start or end Date

183
Q

From where can you create a new Program (2)?

A
  1. Project > Programs > Create New

2. Programs > Workbench > New

184
Q

When you create a Portfolio and use the Plan section (in Portfolio Workbench), how many different scenarios can you create?

A

4

185
Q

What role is needed to add a Program Budget to a Program?

A

it_portfolio_manager

186
Q

_______ is about execution and delivery of related projects?

A

Program Management

187
Q

_________ focuses on doing the right projects at the right time by selecting and managing projects as a _______ of investments?

A

Portfolio Management

Portfolio

188
Q

You must have the it_portfolio_manager role to use the Portfolio Planning Workbench for (3)?

A
  1. Portfolio planning (targets, projects, demands, budget plan)
  2. Portfolio budget forecasting (re-estimate forecast)
  3. Portfolio tracking (progress for program, projects and demands)
189
Q

What is the Bubble Chart Tab in Portfolio Planning used for?

A

Compare and evaluate the relative standing of demands

190
Q

The _____ provides comprehensive reports to the portfolio and program managers. uses Performance Analytics and base reporting capabilities to provide a trend of historical and current data.

A

PMO dashboard

191
Q

The PMO dashboard contains tabs that display information for the different applications within the PPM, what are the different applications in PPM (4)?

A

Demand
Project
Program
Portfolio

192
Q

What happends when you promote a budget?

A

Budget task is sent to stakeholders to review (you can re-Promote a budget when its changed)

193
Q

A ______ is a group of logically related projects and demands that deliver a business outcome?

A

Program

194
Q

A ______ is created to achieve governance over projects, demands and programs?

A

Portfolio

195
Q

Can Projects and Demands be part of a Program and a Portfolio or just a Portfolio?

A

Yes

196
Q

The _____ & ______ allow you to track schedules, key milestones and attributes, cost and resource metrics for projects and demands?

A

Program Workbench

Portfolio Planning Workbench

197
Q

If you are in a Project Task and click the related link “Redirect to top task”, what happens?

A

You are directed to the Project record (top task)

198
Q

If you want to create several Project tasks at the same time, what feature do you use?

A

Project task creator (In additional actions menu or right click in the form header)

199
Q

If you check the “Create FS dependency” checkbox in the Project task creator, what feature is activated for these project tasks?

A

Identify the tasks as finish-to-start

tasks (one must complete before the next can commence).

200
Q

To be able to get the related link “ Save as New Template” in a project, what needs to be done?

A

This related link does not appear until at least one task has been created for the project

201
Q

Installing the Project Portfolio Management (PPM) Standard plugin integrates the following applications (6)?

A 
Idea
Demand
Project (inc Portfolio and Program Management)
Resource
Timecard
Cost and Financial Planning
202
Q

Because a rate model is associated to this particular project, the system is calculating the planned cost using this rate model. If a rate model was not associated to the record, the default rate set in the ____ record would be used?

A

group

203
Q

If unable to add a project or a demand to a specific program, make sure the project/demand does not already belong to a _____ other than the one the program belongs to.

A

Portfolio

204
Q

If a demand shows up in the bubble chart in Demand Workbench, what state is it in?

A

Qualified (only qualified demands show up in the bubble chart)

PPM Fund & Impl for CIS-PPM (5 decks)

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