PPM Flashcards
Define product management its function and product manager job
_PM is the management of a piece of business
_ PM Is accountable for it without having direct authority
_PM job is to oversee all aspects of the product in order to create great value proposition and deliver superior customer satisfaction
provide detailed description of product management framework in terms of the processes and responsabilities as well as foundation skills
_ Foundation skills : related to the competences that management should have (skills, intelligence )
_Up stream : PM should take care of activities like innovation and new service development (create and commercialize)
_down stream: activities PM has to take during product life cycle ( renew, rebrand)
what type of crucial cross functional interactions do PM need to maintain
explain 4
_SALES: depends on type of company , in B2B, PM is a sales support.
_Operations and R&D: PM has continuos interaction with operations and R&D through new product development and strategic interactions
_ Customer and product support : PM and customer support should help each other in both way
_ Finance: PM should know general functions of financial concepts
Elaborate on the potential decision making process Pm are faced with and provide overview on Pm most important stakeholders
decision making process : _ frame the issue _ gather data _ generate alternative _ evaluate alternative _ select alternative _ act _ evaluate outcomes
most important stakeholders ; _customer _engineering _manufacture _sales
Product manager are leaders and managers, PM may be involved in both traformational and transactional leadership. explain
transactional : minor modifications
( responsive leadership / work within organizational structure)
transformational : more disruptive (proactive leadership/ work to change organizational structure )
provide overview of activities that may influence stakeholders
_communicate the vision
_build a track record
_establish trust
_keep learning
provide detailed discussion on the competitive intellgince gathering , what framework, questions and competitive categories has to be considered
competitive intelligence :
_ PM should know who are the competitors and know how they will impact sales and profitability
_positioning shows the unique identity you have in mind of customers
questions to ask :
_how are we doing compared to competitors?
_ how many customer they have?
_what are their strength?
explain the type of intelligence gathering and overall process and catefories
intelligence gathering
internal and external
external : TIME T: technology I: industry M: Market E: events