Assignment questions Flashcards

1
Q

please explain one of the managerial price setting practices for new products mentioned by ingenbeeket

A

value informed pricing :
setting prices on the basis of information on customer perception of the benefits that the product offers

customer decision is more favorable when product advantage is high and price is low

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2
Q

what are the differences between market skimming and market penetration

A

price skimming is used by first mover .. marketer set a high price and then lower the price ( cannot last long because of competition)

market penetration is pricing strategy used by businesses to attract customers to new product by offering a low price ( which attract customets)

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3
Q

how does quality perception of national brands and private labels affect willingness to pay

A

the amount a consumer is willing to pay is closely related to the perception of quality of product

customer think national brands is of a better quality than private label then they will pah more fot national brands

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4
Q

explain how willingness to pay is affected by customer satisfaction

A

in general higher several quality lead yo more satisfied customers who are willing to pay more ..

an inverse S shaped relationship was found between willingness to pay and customer satisfaction

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5
Q

what is the diffrerence between pure price bundling and mixed price bundling

A

pure price bundling : selling products only in packs at a fixed price without possibility to sell them individually

mixed price bundling: product can also be separately bought ex ( proximus / internet / telephone)

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6
Q

please refer and explain 2 motives why firms offer product and price bundlings

A

_ selling a product for a price that can be accepted by customers maximize the profit by getting customers to spent more than they were willing

_initiate customer trials for product they are not interested in , selling the less known product at lower marketing cost

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7
Q

please define the paywhat you want and name your own price pricing strategies

A

PWYW : is a parcipative pricing strategy wherr the consumer fully decide the price he wants to pay

NYOP: is parcipative price where buyer decide what to pay by sending an offer ( bidding) the seller can approve or refuse the offer

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8
Q

why can the PWYW pose risk to sellers?

are the circumstances in which you consider these risks worth taking?

A

risk : it may not be profitable price paid by buyers might be much lower than the sellers cost

yes they are worth taking because PWYW help reducing excess inventory and serve as form of advertising WOM

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9
Q

the word free frequently accompanies promotion deals.

why and how does it affect customer behavior

A

the free pricing strategy increase purchase intention

the buy 1 get 1 free offer does not devalue the product

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10
Q

can you explain and give example on how framing a promotion affects how it is perceived

A

the way which promotion is framed might affect how customer estimate the value of that promotion

this directly effect the buying decision
it also affect the consumer perception of thr price of promoted product

examlle : percentage off / cents off

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11
Q

what leads individualistic and collectivistic societies to percieve price differently

A

individualism and collectevism are social patterns that descrive how people interact with each other.

regarding the difference in price perception , we can say that in a collectivistic society people are member of a group , therefore they perceive the quality of products when the price is higher

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12
Q

what superstitions and symbolism should be taken into account when setting prices for eastern and western societies

A

superstitions are numbers and symbols that may has a meaning for cultures

in western :
number 7 i considered lucky and 13 bad luck

eastern: number 8 is lucky and 4 bad luck

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13
Q

why it is important to integrate R&D and marketing department? how does it affect organizational success

A

integrate R&D and marketing so that they can exchange knowledge and know how to complement each other.

the integratiom is important for high tech firms because more interaction increase product performance

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14
Q

explain 2 of problems that emerge from integration of R&D and marketing which can hinder new product development

A

_poor communication due to pressure and work deadlines 》 decrease organization effectiveness

_negative attitudes and distrust between employees of both departments

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15
Q

what is the link between brand anxiety and anti branding? why is this important for companies

A

it is important for companies to be aware of such behavior as they influence its reputation by spreading negative WOM

_anti branding is a global movement against brands , as it spread dissatisfaction of corporate actions

_brand anxiety is the extent to which consumers worry about changing its treatment and abandoning its customers, as they believe that they have invested resources towards the brand and it should pay them back.

both acquire negative emotions towards the brand

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16
Q

namd and explain at least 2 basic strategies for companies to minimize the negative effects of anti branding?

A

_work with experts: experts can alert company problems on their website

_ talk to complainers: companies should transform negative comments into positive ones and improve customer experience

17
Q

what are possible benefits and risks of brand extension for luxury brands

A

benefits : help brand grow faster
opportunity to leverage the assets of luxury brand

risk: the dream value could be destroyed
_ the exclusivity and accessability become a challenge

18
Q

what is the difference between by brand/ by category display formats in which situations are they applicable

A

by brand : different products are presented under name of same brand ( less weight to the brand)

by category: brand extension are presented together with competing brands
( receive greater attention because presented products belong to different categories)

19
Q

briefly explain the branding x innovation matrix and give an example for each quadrant

A

_ low innovation x low branding = balanced at low levels ( ex. nails / paper)
_ low innovation x high branding = macdo and cocacola
_ high innovation x low branding = pharma
_ high innovation x high branding = Iphone

20
Q

what are possible downsides of focusing too much on branding and not enough on innovation

A

even if company have a strong brand orientation they will not be able to have brand success if they miss on innovation .
example: kodak missed the opportunity on innovation and now they are forced out of photography business