*PPL - Learning & Development Flashcards

1
Q

Actions and activities that individuals perform in order to give direction to their work lives.

A

Career planning

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2
Q

Training and professional development programs targeted at assisting management- and executive-level employees in developing the skills, abilities, and flexibility required to deal with a variety of situations.

A

Leader development

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3
Q

System that holds course content information and has the capability of tracking and managing employee course registrations, career development, and other employee development activities.

A

Learning management system (LMS)

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4
Q

Electronic media delivery of educational and training materials, processes, and programs.

A

E-learning

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5
Q

Process of increasing a job’s depth by adding responsibilities to the job.

A

Job enrichment

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6
Q

Movement between different jobs.

A

Job rotation

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7
Q

Learning/development programs offered initially in a controlled environment with a segment of the target audience.

A

Pilot programs

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8
Q

Relationship in which one person helps guide another’s development.

A

Mentoring

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9
Q

People who learn best by relying on their sense of hearing.

A

Auditory learners

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10
Q

Related to technical skills training; often a partnership between employers and unions.

A

Apprenticeship

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11
Q

Ability to influence, guide, inspire, or motivate a group or person to achieve their goals.

A

Leadership

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12
Q

Document that guides employees toward their goals for professional development and growth.

A

Individual development plan (IDP)

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13
Q

Instructional design model based on concept that training should be tightly focused on specific performance measures that the organization has determined are important.

A

Action mapping

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14
Q

Career development programs that identify meaningful career paths for professional and technical people outside traditional management roles.

A

Dual career ladders

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15
Q

Activities that focus on preparing employees for future responsibilities while increasing their capacity to perform their current jobs.

A

Developmental activities

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16
Q

Using the Internet to conduct meetings and give presentations to an audience who has joined the meeting remotely.

A

Webconferencing

17
Q

Assessment tools that present prospective leaders with sample situations and problems they might encounter in a work environment.

A

Situation judgment tests (SJTs)

18
Q

Instructional design model that works to gain feedback and build models early in the process; generally has three phases: preparation, iterative design, and iterative development.

A

Successive approximation model (SAM)

19
Q

People who learn best by relying on their sense of sight.

A

Visual learners

20
Q

Process of delivering educational or instructional programs to locations away from a classroom or central site.

A

Distance learning

21
Q

Acquisition and/or transfer of knowledge within an organization through activities or processes that may occur at several organizational levels; ability of an organization to learn from its mistakes and adjust its strategy accordingly.

A

Organizational learning

22
Q

Process of broadening a job’s scope by adding different tasks to the job.

A

Job enlargement

23
Q

Instructional systems design framework consisting of five steps that guide the design and development of learning programs.

A

ADDIE model

24
Q

Process by which employees are provided with the knowledge, skills and abilities (KSAs) specific to a task or job.

A

Training

25
Q

Progression through a series of employment stages characterized by relatively unique issues, themes, and tasks.

A

Career development

26
Q

Planned approach to learning that includes a combination of instructor-led training, self-directed study, and/or on-the-job training.

A

Blended learning

27
Q

Assessment tools that provide candidates a wide range of leadership situations and problem-solving exercises.

A

Assessment centers

28
Q

Form of web-conferencing where a presenter facilitates communication of material or information to an audience in real time.

A

Webinar

29
Q

Preparing, implementing, and monitoring employees’ career paths, with a primary focus on the goals and needs of the organization.

A

Career management

30
Q

Focused, interactive communication and guidance intended to develop and enhance on-the-job performance, knowledge, or behavior.

A

Coaching

31
Q

People who learn best through a hands-on approach; also called tactile learners.

A

Kinesthetic learners

32
Q

Training provided to employees at the work site utilizing demonstration and performance of job tasks.

A

On-the-job training (OJT)

33
Q

Organization characterized by a capability to adapt to changes in environment.

A

Learning organization