POP350 - Chapter 7 Configuration for Bulk Orders and Communication Flashcards
When clinicians perform outreach activities from Reporting Workbench, which two activities are they using?
A. Bulk Mailings
B. Bulk Orders
C. MyChart Letters
D. Bulk Communications
- Bulk Orders
2. Bulk Communications
Which of the following must be configured before users can complete bulk outreach workflows?
A. Bulk ordering preference lists
B. Bulk ordering profile settings
C. Letters available for bulk communication
D. MyChart message templates for bulk communication
E. Outreach tracking categories and defaulting
F. A, B, and C
G. All of the above
G. All of the above
T or F
You must attach a preference list to System Definitions or a profile if you want clinicians to be able to place bulk orders.
True
T or F
Epic recommends skipping order transmittal for procedure orders placed as part of a bulk ordering session.
False. Epic recommends that procedure orders go through Order Transmittal.
T or F
You can automatically associate patient-specific diagnoses during bulk order workflows.
True
Which of the following statements is accurate?
A. You must place the same order for all patients found in a specific workbench report.
B. It is possible to place different orders for patients found using the same report.
B. It is possible to place different orders for patients found using the same report.
T or F
You can use less specific report criteria to find groups of patients and then use rules to determine which patients get which orders.
True
Which of the following Security Points do clinicians need for access to bulk ordering?
A. A separate security point is not needed because clinicians can already place orders.
B. Security Point 193 - Place orders in bulk
C. Security Point 353 - Place Bulk Orders
D. Security Point 199 - Bulk Communications
C. Security Point 353 - Place Bulk Orders
Which three of the following must you complete to setup patient-specific automatic diagnosis association with bulk orders?
A. Build a Diagnoses Grouper (VCG)
B. Create a Preference List with all of the possible diagnoses
C. Build a Rule Editor (CER) rule that checks whether a patient has a diagnosis in the grouper
D. Add the rule to the order in a bulk orders preference list.
A. Build a Diagnoses Grouper (VCG)
C. Build a Rule Editor (CER) rule that checks whether a patient has a diagnosis in the grouper
D. Add the rule to the order in a bulk orders preference list.
Patient-specific order filtering with bulk orders uses ______ ____________ to determine whether a patient is overdue for an order.
Health Maintenance
Which of the following are tasks you need to complete to use patient-specific order filtering with bulk orders?
A. Build a Health Maintenance Topic Grouper (VCG)
B. Build a Rule Editor (CER) rule that checks whether a patient is overdue for the topic
C. Apply the rule to all bulk order workflows
D. Add the rule to the order in a bulk orders preference list.
A. Build a Health Maintenance Topic Grouper (VCG)
B. Build a Rule Editor (CER) rule that checks whether a patient is overdue for the topic
D. Add the rule to the order in a bulk orders preference list.
T or F
Clinicians need a separate security point to send bulk communications.
True. Security Point 375
From the Send Bulk Communication windows, clinicians can generate _______ or _______ ________ from letter templates
letters
or
MyChart messages
In Epic, a reason for patient outreach is called a _______ ________ _____
patient outreach topic
The patient outreach topics from which users can select are specified in which category list?
Patient Outreach Topic ( I LFT 130) category list.
T or F
The system automatically creates a new encounter for each patient included in a bulk ordering session.
True
Which one of the following is true concerning encounter types and bulk ordering?
A. The encounter type created is always “orders only”.
B. The encounter type can be configured in system definitions.
C. A drop down list can be turned on to allow the clinician to choose an encounter type.
D. Bulk ordering has nothing to do with encounter types.
B. The encounter type can be configured in system definitions.
When encounters are created for bulk orders, the system uses the ___________ ________ as the encounter provider.
Authorizing Provider
T or F
The encounter department for bulk orders is always the user’s login department.
True
T or F
While there is a setting in System Definitions (LSD) for a default bulk ordering encounter type, the
system will create different types of encounters depending on the exact bulk ordering workflow.
True
Chapter Review Question
T or F
Only one bulk ordering preference list can be configured for your organization
False. You can build multiple preference lists and attach them to the appropriate profiles for different staff.
Chapter Review Question
You can configure multiple different message templates for both _______ and _______.
Letters
and
MyChart
Chapter Review Question
The instructions included in the In Basket messages for initiating phone calls are built as what kind of record?
SMARTTEXT
Chapter Review Question
How many quick buttons can be configured for patient outreach tracking dates?
Four
Chapter Review Question
In which record can you map a default outreach tracking topic for a report tag?
System Definitions