POP350 - Chapter 7 Configuration for Bulk Orders and Communication

Question 1

When clinicians perform outreach activities from Reporting Workbench, which two activities are they using?

A. Bulk Mailings
B. Bulk Orders
C. MyChart Letters
D. Bulk Communications

Answer 1

1. Bulk Orders

2. Bulk Communications

Question 2

Which of the following must be configured before users can complete bulk outreach workflows?

A. Bulk ordering preference lists
B. Bulk ordering profile settings
C. Letters available for bulk communication
D. MyChart message templates for bulk communication
E. Outreach tracking categories and defaulting
F. A, B, and C
G. All of the above

Answer 2

G. All of the above

Question 3

T or F

You must attach a preference list to System Definitions or a profile if you want clinicians to be able to place bulk orders.

Answer 3

True

Question 4

T or F

Epic recommends skipping order transmittal for procedure orders placed as part of a bulk ordering session.

Answer 4

False. Epic recommends that procedure orders go through Order Transmittal.

Question 5

T or F

You can automatically associate patient-specific diagnoses during bulk order workflows.

Answer 5

True

Question 6

Which of the following statements is accurate?

A. You must place the same order for all patients found in a specific workbench report.
B. It is possible to place different orders for patients found using the same report.

Answer 6

B. It is possible to place different orders for patients found using the same report.

Question 7

T or F

You can use less specific report criteria to find groups of patients and then use rules to determine which patients get which orders.

Answer 7

True

Question 8

Which of the following Security Points do clinicians need for access to bulk ordering?

A. A separate security point is not needed because clinicians can already place orders.
B. Security Point 193 - Place orders in bulk
C. Security Point 353 - Place Bulk Orders
D. Security Point 199 - Bulk Communications

Answer 8

C. Security Point 353 - Place Bulk Orders

Question 9

Which three of the following must you complete to setup patient-specific automatic diagnosis association with bulk orders?

A. Build a Diagnoses Grouper (VCG)
B. Create a Preference List with all of the possible diagnoses
C. Build a Rule Editor (CER) rule that checks whether a patient has a diagnosis in the grouper
D. Add the rule to the order in a bulk orders preference list.

Answer 9

A. Build a Diagnoses Grouper (VCG)

C. Build a Rule Editor (CER) rule that checks whether a patient has a diagnosis in the grouper

D. Add the rule to the order in a bulk orders preference list.

Question 10

Patient-specific order filtering with bulk orders uses ______ ____________ to determine whether a patient is overdue for an order.

Answer 10

Health Maintenance

Question 11

Which of the following are tasks you need to complete to use patient-specific order filtering with bulk orders?

A. Build a Health Maintenance Topic Grouper (VCG)
B. Build a Rule Editor (CER) rule that checks whether a patient is overdue for the topic
C. Apply the rule to all bulk order workflows
D. Add the rule to the order in a bulk orders preference list.

Answer 11

A. Build a Health Maintenance Topic Grouper (VCG)

B. Build a Rule Editor (CER) rule that checks whether a patient is overdue for the topic

D. Add the rule to the order in a bulk orders preference list.

Question 12

T or F

Clinicians need a separate security point to send bulk communications.

Answer 12

True. Security Point 375

Question 13

From the Send Bulk Communication windows, clinicians can generate _______ or _______ ________ from letter templates

Answer 13

letters
or
MyChart messages

Question 14

In Epic, a reason for patient outreach is called a _______ ________ _____

Answer 14

patient outreach topic

Question 15

The patient outreach topics from which users can select are specified in which category list?

Answer 15

Patient Outreach Topic ( I LFT 130) category list.

Question 16

T or F

The system automatically creates a new encounter for each patient included in a bulk ordering session.

Answer 16

True

Question 17

Which one of the following is true concerning encounter types and bulk ordering?

A. The encounter type created is always “orders only”.
B. The encounter type can be configured in system definitions.
C. A drop down list can be turned on to allow the clinician to choose an encounter type.
D. Bulk ordering has nothing to do with encounter types.

Answer 17

B. The encounter type can be configured in system definitions.

Question 18

When encounters are created for bulk orders, the system uses the ___________ ________ as the encounter provider.

Answer 18

Authorizing Provider

Question 19

T or F

The encounter department for bulk orders is always the user’s login department.

Answer 19

True

Question 20

T or F

While there is a setting in System Definitions (LSD) for a default bulk ordering encounter type, the
system will create different types of encounters depending on the exact bulk ordering workflow.

Answer 20

True

Question 21

Chapter Review Question

T or F

Only one bulk ordering preference list can be configured for your organization

Answer 21

False. You can build multiple preference lists and attach them to the appropriate profiles for different staff.

Question 22

Chapter Review Question

You can configure multiple different message templates for both _______ and _______.

Answer 22

Letters
and
MyChart

Question 23

Chapter Review Question

The instructions included in the In Basket messages for initiating phone calls are built as what kind of record?

Answer 23

SMARTTEXT

Question 24

Chapter Review Question

How many quick buttons can be configured for patient outreach tracking dates?

Answer 24

Four

Question 25

Chapter Review Question

In which record can you map a default outreach tracking topic for a report tag?

Answer 25

System Definitions