PMP Test 2 Flashcards
As a project manager, you were using the root cause analysis to determine what the potential risk might be in your project. Which process best describes the process and what you were involved? 1. Plan quality 2. Identify risk. 3. Control quality. 4. Plan risk responses.
Identify risks
What enables you to plot, whether stakeholders are resistant, neutral, supporting, or leading in their attitude towards project? Based on where you would like, each of these stakeholders, plot strategies to gain their support. Not every stakeholder will require strategy, so it’s important to plot where each is desired to be.
Stakeholder Engagement Assessment Matrix (SEAM)
Conflicts are common and unavoidable in projects. Which of the following are three common sources of conflicts in projects?
Schedules, project priorities, and resources
You’ve recently been assigned as the manager of a highly critical national project, which should be finished in a very short period of time compared to other other similar projects. After developing the first draft of the project work diagram, you see the project cannot be finished on time. The diagram cannot be changed anymore and you have extra human resources, what would the best approach be? 1. Fast tracking. 2. Crashing. 3. Risk analysis. 4. Leveling resources.
Leveling resources will generally increase the duration. Since the network diagram cannot be changed, the fast tracking option is also not feasible. So crashing remains the best option in the situation to decrease the duration.
Your managing project which is facing some minor delays in the submission of a few project deliverables. You have been asked to a meeting with the team members in charge of the delayed deliverables. Which one of the following tools do you think is best to be used during the meeting to show the project schedule status to the responsible team members? 1. GANTT chart 2. Project network diagram. 3. Milestone chart 4. Responsibility assignment, Matrix.
GANTT chart - In a meeting with team members, you need a tool which shows the schedule details such as delays, completion, and timeline
You have recently been assigned as a project manager of a project after the previous manager quit the company. From the first meeting with the project team, we discover that the morale of the team is very low. You speak to some of the team members and private, and feel that they were not given opportunities to participate in team development activities, and that they did not have opportunities to grow. Which of the following is a primary factor for the situation?
Poorly defined resource calendar
What do these terms mean?
1. GANTT chart?
2. Critical path method.
3. Resource leveling.
4. Precedence diagraming method.
- GANTT chart is only a representation of a project schedule, not an analysis method.
- Critical path method deals with schedule flexibility, which uses activity floats
- Resource is used to smooth use of resources over period of time.
- Precendence diagram method is a diagram technique that deals with the relationship between activities, not scheduled flexibility.
What are three types of unplanned training?
Conversation, observation, and project performance appraisals
What are three types of planned training?
Online and classroom and on the job
As a project manager, you were reviewing the control chart related to one of the project deliverables, and you find seven data points in a row on one side of the main period. What should you be your next action?
Find an assignable cause. This is an example of the application of rule of seven and control charts. If you have seven data points in a row on the same side of the main statistically, the mean has shifted, calling for action to correct the problem. Therefore, the first action is to find the cause of the errors.
What is the cost plus percentage of cost type of contract?
In a cost plus percentage of cost contract, the buyer pays all cost while the cost are not limited. And it fixed price type of contract, the buyer has the least cost risk, as any cost over runs are born by the seller.
As a project manager, Thomas is currently involved in the control procurement process. According to the records, one of the vendors has not delivered the items on time. The root causes analysis shows that the problem was in the proposal evaluation activities that could’ve been done more accurately. What should Tom do at this point? 1. Update procurement documentation. 2. Update organizational process assets.3. Conduct procurement audits. 4. Update procurement contracts.
Lessons learned are a part of the organizational process assets. The project manager should update this with the procurement experience so that future projects can benefit. Organizational process assets updates are an output of control procurements.
All of the following are examples of the cost of nonconformance except? 1. Warranty cost. 2. Rework. 3. Inspection. 4. Penalties.
- Inspection.
Cost of nonconformance our cost incurred when a project fails to meet the required level of quality. Failure cost are also called cost of poor quality. Cost of non- conformance are categorize into two groups.: 1. Internal failure cost - before releasing product to customer. Includes cost to rework, fix defects, wasted due to internal errors, and unnecessary advertising. - External failure cost. After releasing product to customer. liability and penalties cost, warranty cost, cost of developing and distributing fix, support calls, and damage control cost.
As a project manager of a challenging software development project, you were in the middle of a project execution when one of your team members approaches you and notifies you about a problem that has just happened and that was not included in the risk register. What would your first action in the situation be? 1. Inform your management 2. Add this problem to the project risk register. 3. Create a workaround. 4. Redo the identify risk process to find other risk which might have been neglected.
Create a workaround… Since this is a problem that has occurred and not risk, there’s no need to add it to the risk register. They identify risk process will need to be redone, but since this is a problem, the first action is to come up with the solution for it. Creating a workaround is a solution. You might need to inform management as well, but this is reactive not proactive, and not the first thing you should do.
What is analogous estimating?
According to the PM, Bach guide analogous estimating as a technique for estimating the duration or cost of an activity or project using historical data from a similar activity or project.