PMP Terms Flashcards
5 Whys Method
An effective tool for root cause analysis in which the question “why?” is asked of a problem in succession until the root cause is found.
Developed by Sakichi Toyoda, Lean philosophy.
80/20 Rule
A general guideline with many applications; in terms of controlling processes, it contends that a relatively large number of problems or defects, typically 80%, are commonly due to a relatively small number of causes, typically 20%. (see also Pareto Chart).
A/B Testing
A marketing approach used to determine user preferences by showing different sets of users’ similar services - an ‘Alpha’ and a ‘Beta’ version - with one independent variable.
Accept
A strategy for managing negative risks or opportunities that involves acknowledging risk and not taking any action until the risk occurs.
Acceptance Criteria
A set of conditions that is required to be met before deliverables are accepted.
Accepted Deliverables
Deliverables that meet the acceptance criteria and have been formally signed off and approved by the customer or sponsor as part of the scope validation process.
Active Listening
A communication technique that involves acknowledging the speaker’s message and the recipient clarifying the message to confirm that what was heard matches the message that the sender intended.
Activity
A distinct portion of work, scheduled with a beginning and an end, that must be performed to complete work on the project. Also known as a schedule activity. See also “Task”
Activity Attributes
Multiple attributes associated with each activity that can be included within the activity list.
Activity Cost Estimates
Each task is assigned a budget, and the aggregate of these estimates results in the project budget. Activity cost estimates include labor, materials, equipment, and fixed cost items like contractors, services, facilities, financing costs, etc. This information can be presented in a detailed or summarized form.
Activity Dependency
A logical relationship that exists between two project activities. The relationship indicates whether the start of an activity is contingent upon an event or input from outside the activity.
Activity Duration Estimates
The quantitative assessments of the likely number of time periods that are required to complete an activity.
Activity List
A documented tabulation of schedule activities that shows the activity description, activity identifier, and a sufficiently detailed scope-of-work description so project team members understand what work is to be performed.
Activity on Arrow or Activity on Node
A graphical diagram on which schedule activities are represented by nodes (rectangular boxes) and their dependencies are depicted by arrows.
Activity Resource Estimates
Material and human resources that are needed to complete an activity; often expressed by a probability or range.