PMP Exam Prep Flashcards

1
Q

When a project begins, it is important to hold a

A

Kick-off meeting to align everyone on the project goals and objectives while gaining consensus and better understanding.

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2
Q

The kick-off meeting should include time to discuss

A

backgrounds, experiences, cultures, diversity, and inclusion.

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3
Q

The kick-off meeting should include the establishment

A

of a team charter and ground rules to help reduce conflict and build trust in the early stages.

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4
Q

If there is a larger changeover in your team…
DO NOT…

A

hold a second kick-off meeting.
slow down, replace resources, or buffer the project schedule to accommodate.

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5
Q

Encourage the team to…
DO NOT…

A

set ground rules, manage conflict, gain consensus.
take sides, assign, task, or direct, or take over. These are incorrect choices and can be eliminated.

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6
Q

DO NOT just take the team’s side about an individual (resource), what should you do instead?

A

need to do an assessment

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7
Q

What is goal one?

A

to reach an agreement

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8
Q

What is tool one?

A

Negotiate

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9
Q

What is goal two?

A

to gain a consensus

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10
Q

What is tool two?

A

Facilitate

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11
Q

What is the BEST communication method?

A

Face to Face

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12
Q

Leaders are always evaluating…

A

skills.
There is nothing wrong with monitoring someone closely or doing a skills assessment.

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13
Q

Team members may need training, first…

A

you need to identify what skills are needed. Then you need to account for training costs and schedule.

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14
Q

Stick to the agenda of the meeting. DO NOT…

A

address an issue in a meeting if it is not a topic of the meeting.

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15
Q

If an off-topic discussion/question arises during a meeting…

A

Acknowledge the request and set a time to correct later.

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16
Q

Always correct individuals in…

A

PRIVATE. If someone is uncomfortable, do not address the concern in an open meeting with multiple stakeholders. Get with them one on one.

17
Q

When to counsel vs. when to terminate…

A

counsel for minor infractions
terminate for violations of law or code of ethics

18
Q

Hire at the ______, ______ during a project, don’t ____.

A

beginning, train skills, replace unless lost.

19
Q

If asked “What should you do first?”, the answer is usually…

A

refer to a “Process” or “Plan” because these provide instructions on how to deal with situations.

20
Q

Before you can make a change…

A

you need to investigate, conduct variance analysis, or talk to SMEs/Stakeholders to understand the IMPACT of the change.

21
Q

Look for answer choices that show …

A

action, no documentation.

22
Q

The best answer choices show

A

both action and documentation

23
Q

What are the three basic steps of the change management process?

A
  1. Identify the change (investigate)
  2. Start the change process (solve)
  3. After change is approved (implement)
24
Q

To identify if a change has occurred, conduct…

A

variance analysis or investigate

25
Q

To understand the impact of the change

A

identify what is affected by the change

26
Q

How do you write a change request?

A

Using the “change control process” found in the Change Management Plan

27
Q

What must be done when writing a change request?

A

Determine approval authority level for change

28
Q

How do you gain approval for the change request?

A

through the formal process found in your Change Management Plan

29
Q

After change is approved…

A

Conduct configuration management and update all the project artifacts affected by the change.
Implement the change, by dissemination to stakeholders, team, and inspectors.
Review procurements to see if re-negotiation or a procurement change is needed.
Manage Stakeholders’ expectations and address concerns.

30
Q

How do you determine the effectiveness of a change?

A

through trend analysis or feedback

31
Q

Risks can become issues, but….

A

issues cannot become risks

32
Q

How do you create a sense of urgency?

A

by setting clear objectives and delivering value early and on cadence thereafter

33
Q

All projects are affected by…

A

governance.

34
Q

Know what thresholds are and…

A

escalate issues that exceed your threshold (approval authority).

35
Q

How to determine if a project’s benefits are being realized?

A

Project’s governance utilizes many stakeholders at key points, usually at the beginning of each phase

36
Q

Phase gates determine…

A

if a project should continue, be modified, or be terminated.

37
Q

Because compliance requirements change…

A

they need to be considered and reviewed regularly on a cyclical basis.

38
Q

If it is a new requirement…

A

then you need to collect it and start the change control process.