PMP Exam Prep Flashcards
When a project begins, it is important to hold a
Kick-off meeting to align everyone on the project goals and objectives while gaining consensus and better understanding.
The kick-off meeting should include time to discuss
backgrounds, experiences, cultures, diversity, and inclusion.
The kick-off meeting should include the establishment
of a team charter and ground rules to help reduce conflict and build trust in the early stages.
If there is a larger changeover in your team…
DO NOT…
hold a second kick-off meeting.
slow down, replace resources, or buffer the project schedule to accommodate.
Encourage the team to…
DO NOT…
set ground rules, manage conflict, gain consensus.
take sides, assign, task, or direct, or take over. These are incorrect choices and can be eliminated.
DO NOT just take the team’s side about an individual (resource), what should you do instead?
need to do an assessment
What is goal one?
to reach an agreement
What is tool one?
Negotiate
What is goal two?
to gain a consensus
What is tool two?
Facilitate
What is the BEST communication method?
Face to Face
Leaders are always evaluating…
skills.
There is nothing wrong with monitoring someone closely or doing a skills assessment.
Team members may need training, first…
you need to identify what skills are needed. Then you need to account for training costs and schedule.
Stick to the agenda of the meeting. DO NOT…
address an issue in a meeting if it is not a topic of the meeting.
If an off-topic discussion/question arises during a meeting…
Acknowledge the request and set a time to correct later.
Always correct individuals in…
PRIVATE. If someone is uncomfortable, do not address the concern in an open meeting with multiple stakeholders. Get with them one on one.
When to counsel vs. when to terminate…
counsel for minor infractions
terminate for violations of law or code of ethics
Hire at the ______, ______ during a project, don’t ____.
beginning, train skills, replace unless lost.
If asked “What should you do first?”, the answer is usually…
refer to a “Process” or “Plan” because these provide instructions on how to deal with situations.
Before you can make a change…
you need to investigate, conduct variance analysis, or talk to SMEs/Stakeholders to understand the IMPACT of the change.
Look for answer choices that show …
action, no documentation.
The best answer choices show
both action and documentation
What are the three basic steps of the change management process?
- Identify the change (investigate)
- Start the change process (solve)
- After change is approved (implement)
To identify if a change has occurred, conduct…
variance analysis or investigate
To understand the impact of the change
identify what is affected by the change
How do you write a change request?
Using the “change control process” found in the Change Management Plan
What must be done when writing a change request?
Determine approval authority level for change
How do you gain approval for the change request?
through the formal process found in your Change Management Plan
After change is approved…
Conduct configuration management and update all the project artifacts affected by the change.
Implement the change, by dissemination to stakeholders, team, and inspectors.
Review procurements to see if re-negotiation or a procurement change is needed.
Manage Stakeholders’ expectations and address concerns.
How do you determine the effectiveness of a change?
through trend analysis or feedback
Risks can become issues, but….
issues cannot become risks
How do you create a sense of urgency?
by setting clear objectives and delivering value early and on cadence thereafter
All projects are affected by…
governance.
Know what thresholds are and…
escalate issues that exceed your threshold (approval authority).
How to determine if a project’s benefits are being realized?
Project’s governance utilizes many stakeholders at key points, usually at the beginning of each phase
Phase gates determine…
if a project should continue, be modified, or be terminated.
Because compliance requirements change…
they need to be considered and reviewed regularly on a cyclical basis.
If it is a new requirement…
then you need to collect it and start the change control process.
