PMP Simulation Test – 1 Flashcards by Jose Barrera

You are creating a project schedule for your web site development project. Your first milestone is “Delivery of Screen Visual Designs”. What should be the duration for this milestone?
A-) Total time spent for development of all screens’ visual designs
B-) Time spent for development of last screen’s visual design
C-) Milestone duration should be asked to developers who designed screens
D-) Zero

Zero

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In your project, you establish clear expectations regarding acceptable behavior by project team members. You believe that early commitment to clear guidelines will decrease misunderstanding and increase productivity. These expectations and guidelines are also known as:
A-) Ground rules
B-) Code of conduct
C-) Communication rules
D-) Team base rules

Ground rules

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All of the following are types of contract EXCEPT:
A-) Fixed Price
B-) Cost Reimbursable
C-) Reciprocal
D-) Time and Material

Reciprocal

There are 3 types of contract in procurement management:

Fixed Price Contract
Cost Reimbursable Contract
Time and Material Contract

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You are managing a project which is for manufacturing wiper rubbers for an automobile. You use control charts as a quality management tool. The optimum length of the wiper rubbers should be 40.00 cm and allowable limits are 39.95cm and 40.05cm. Following table shows the measurements made at the end of the process:
A-) Process is out of control
B-) Process is in control
C-) Number of measurements is not sufficient
D-) Control charts as a quality management tool is not appropriate for this process

Process is out of control

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You know that making early scope definition is critical since the ability to influence cost is:
A-) Greatest at the middle of the project
B-) Greatest at the early stages of the project
C-) Greatest at the end of the project
D-) Changing due to environmental factors

Greatest at the early stages of the project

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Your colleague Lisa, a junior project manager, is about to complete her project. Her customer requests an additional item to be delivered in the project. What would you recommend to Lisa?
A-) Deliver the additional requested item, because you will satisfy the customer
B-) Deliver the additional requested item, because customer might not accept the final product
C-) Explain the customer that requested additional item does not have a business sense
D-) Process the requirement through the integrated change control process

Process the requirement through the integrated change control process

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In your project, you identified the fire risk at storage, which may cause you to lose some of the materials needed for your project. During meetings, the project team decided to acknowledge the risk and sponsor recommended creation of a contingency reserve ( with %7 of the project budget) which could be used in case of fire at storage. Which of the following strategies has been used for this risk?
A-) Risk mitigation
B-) Risk acceptance
C-) Risk avoidance
D-) Risk transfer

Risk acceptance

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In order to provide required information to project stakeholders on time, you have completed Manage Communications process. Which of the following is NOT an output of the Manage Communications process:
A-) Feedback from stakeholders
B-) Stakeholder notifications
C-) Lessons learned documentation
D-) Change requests

Change requests

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Due to the potential for change, the development of the project management plan is an iterative activity and is progressively elaborated throughout the project’s life cycle. Project management plan is updated in all of the following process EXCEPT:
A-) Develop Project Management Plan
B-) Close Project or Phase
C-) Direct and Manage Project Work
D-) Monitor and Control Project Work

Close Project or Phase

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Your Company will subcontract one of its software projects to a vendor. Thus, you have determined the technical criteria to evaluate the vendors. This is an example of:
A-) Project statement of work
B-) Source selection criteria
C-) Constraint
D-) Risk

Source selection criteria

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All of the following are strategies for positive risks or opportunities EXCEPT:
A-) Exploit
B-) Enhance
C-) Share
D-) Mitigate

Mitigate

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Using appropriate interpersonal skills allow project managers to capitalize on the strengths of all team members. All of the following are interpersonal skills that a project manager uses EXCEPT:
A-) Leadership
B-) Influencing
C-) Socializing
D-) Effective decision making

Socializing

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Which of the following knowledge areas include processes belonging to five Project Management Process Groups: Initiating, Planning, Executing, Monitoring &amp; Controlling, Closing?
A-) Procurement Management
B-) Stakeholder Management
C-) Integration Management
D-) Quality Management

Integration Management

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Your Company is a vacuum cleaner manufacturer. A recently produced model of the vacuum cleaner has been sold a lot and current capacity of the manufacturing lines cannot reach the demand of the market. Your company decided to create new manufacturing lines in order to produce more vacuum cleaners and assigned you as the project manager for this project. Who is the user for this project?
A-) Future users of vacuum cleaners which will be produced from new manufacturing lines
B-) Workers who will use new manufacturing lines
C-) Project Sponsor
D-) Project Team

Workers who will use new manufacturing lines

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All of the following are part of Direct and Manage Project Work activities EXCEPT:
A-) Change control meetings
B-) Manage sellers and suppliers
C-) Manage stakeholders and their engagement
D-) Create project deliverables

Change control meetings

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Which of the following describes the procurement item in sufficient detail to allow prospective sellers to determine if they are capable of providing the products, services or results?
A-) Project Statement of Work
B-) Procurement Statement of Work
C-) Project Scope Statement
D-) Scope Baseline

Procurement Statement of Work

The procurement statement of work describes the procurement item in sufficient detail to allow prospective sellers to determine if they are capable of providing the products, services or results

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Project scope statement includes the description of the project scope. Project scope statement also includes:
A-) Scope Baseline
B-) Assumptions
C-) WBS
D-) WBS Dictionary

Assumptions

The Project scope management includes the description of the project scope, major deliverables, assumptions, and constraints.

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You are managing a software project. A junior software developer, David, in your project informs you that his first screen development task will take 9 days, and this will exceed the planned time for this activity which was 5 days. In order to check status of other developers, you ask for the status reports and forecasts. Which process group are you in?
A-) Initiating
B-) Monitoring and Controlling
C-) Executing
D-) Planning

Executing

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You are the project manager of a hydroelectric power plant construction project. The government has regulations that ensure the neighborhood is not adversely affected by the plant of your project. For your project, this regulation is considered as a/an:
A-) Assumption
B-) Ethical Practice
C-) Activity
D-) Constraint

Constraint

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All the following statements regarding the creation of duration estimates are correct EXCEPT:
A-) Mathematical analyses like CPM, GERT, and PERT indicate the dates on which the activity can be scheduled, given resource limits and other constraints.
B-) Duration compression techniques, including fast-tracking and crashing, can help in decreasing the project schedule
C-) The duration of the project is the sum of the duration of all the tasks in the project.
D-) WBS classification allows for useful activity ordering and sorting.

The duration of the project is the sum of the duration of all the tasks in the project.

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You are a project manager. You have completed the project. While reviewing the costs, you observed that most of the project`s budget was utilized for activities performed in the processes of one particular process group. This Process Group is:
A-) Planning Process Group
B-) Executing Process Group
C-) Monitoring and Controlling Process Group
D-) Closing Process Group

Executing Process Group

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You are currently in the execution phase of your project. You will be doing all of the following EXCEPT:
A-) Expending most of the project budget
B-) Implementing planned methods and standards with the team
C-) Reviewing all prior information from the previous phase closures.
D-) Managing risks and implementing risk response activities with the team

Reviewing all prior information from the previous phase closures.

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In your project, you are in the Identify Risks process and trying to determine and document the risks and their characteristics. Who should be part of this process?
A-) Project Manager and Relevant managers from customer
B-) Project Manager, project team members, subject matter experts and customer
C-) Project Manager and senior team members
D-) All relevant stakeholders

All relevant stakeholders

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All of the following are constraints in Estimate Activity Durations process EXCEPT:
A-) Available skilled resources
B-) Contract terms
C-) Contract requirements
D-) Availability of information

vailability of information

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Your Company has entered into a joint venture with Service Company to develop a software program. Which of the following should be cooperatively prepared by both the buyer and the seller during teaming agreement process? A-) Contract B-) Contract, Procurement statement of work C-) Request for proposal D-) Human Resource Plan

Contract, Procurement statement of work

``` Two engineers of your project team disagree on implementing the software on customer site. You ask these engineers to write down the advantages and disadvantages of their proposals and submit their recommendations. Then you combine solution that satisfies both engineers. Which conflict resolution technique have you used? A-) Force/Direct B-) Compromise/Reconcile C-) Collaborate/Problem Solve D-) Smooth/Accommodate ```

Compromise/Reconcile

All of the following regarding Procurement Negotiations is true EXCEPT: A-) Negotiations conclude with a contract document that can be executed only by the buyer B-) Procurement negotiations clarify the structure, requirements and other terms of the purchases C-) Final contract language reflects all agreements reached D-) The project manager may not be the lead negotiator on procurements

Negotiations conclude with a contract document that can be executed only by the buyer

``` In your project, you are in the process of determining, documenting, and managing stakeholder needs and requirements to meet project objectives. In which process are you in? A-) Project Scope Statement B-) Stakeholder Register C-) Define Scope D-) Collect Requirements ```

Collect Requirements

Plan Risk Management is the process of defining how to conduct risk management activities for a project. All of the following are done during Plan Risk Management EXCEPT: A-) Plan Risk Responses B-) Ensure that the degree, type and visibility of risk management are commensurate with both the risks and the importance of the project C-) Establish an agreed-upon basis for evaluating risk D-) Provide sufficient resources and time for risk management activities

Plan Risk Responses

``` You monitor and measure project performance regularly to determine variances from the plan. All of the following processes belong to the monitoring and controlling process group EXCEPT: A-) Validate Scope B-) Monitor Risks C-) Control Quality D-) Manage Quality ```

Manage Quality

``` All of the following are tools and techniques that can be used in Control Procurements process EXCEPT: A-) Claims administration B-) Performance reporting C-) Procurement audits D-) Inspections and audits ```

Procurement audits

Your Company uses Internal Rate of Return (IRR) as a project selection criteria. Following are possible projects for your organization. In this context, the best project for the company is: A-) Project Duration: 9 months, IRR = 22% B-) Project Duration: 5 months, IRR = 17% C-) Project Duration: 7 months, IRR = 13% D-) Project Duration:12 months, IRR = 9%

Project Duration: 9 months, IRR = 22% IRR with higher values are more profitable

``` Your customer cannot explain the precise statement of work that needs to be done but needs staff increase to deliver works on time. In this context, which of the following is the best contract type? A-) Cost Plus Incentive Fee Contract B-) Cost-reimbursable Contract C-) Fixed-Price Contract D-) Time and Material Contract ```

Time and Material Contract

``` The customer has requested a new feature that will be resulted in increased cost and risk. Besides, this change will also require two more resources to be included in the team. Which of the following you should rely on to manage changes that will happen during the project? A-) Change Control Board B-) Perform Integrated Change Control C-) Change Requests D-) Changes on Project Plans ```

Perform Integrated Change Control

``` The performance measurement baseline (PMB) is an approved plan for the project work to which the project execution is compared, and deviations are measured for management control. PMB includes all of the following EXCEPT: A-) Scope Baseline B-) Schedule Baseline C-) Risk Baseline D-) Cost Baseline ```

Risk Baseline

All the following statements relating to the project management team and the project team are correct EXCEPT: A-) The project team is responsible for activities like planning, executing, and closing. B-) The project management team can be called as the core, executive, or leadership team. C-) The project management team is also a part of the project team. D-) In a small project, the project management responsibilities can be shared by team members instead of a project manager.

The project team is responsible for activities like planning, executing, and closing.

In your project, you will share confidential data of your company with the vendor. Which of the following should you do? A-) Sign non-disclosure agreement with vendor before you share the information B-) Sign non-disclosure agreement with vendor after you share the information C-) Threaten the vendor that if shared information is shared, contract will be canceled D-) Take verbal promise from vendor on not to share the confidential information

Sign non-disclosure agreement with vendor before you share the information

``` A plastic waste recycling project has been accomplished and helped the company in reducing the costs. This cost saving has been succeeded by adding a new step in recycling steps as a change request during the project. This new step is implemented as a/an: A-) Value adding change B-) Gold plating for satisfying customer C-) Risk response D-) Contingency or workaround plan ```

Value adding change Change requests are implemented usually to add value to project deliverables.

You took over a project from a resigning project manager in your company. After talking with the team, you noticed that some features have been added to the deliverables although the customer did not request. In this context: A-) You are happy, because customer will be satisfied B-) You are concerned, because the project team is gold-plating C-) You are worried, because this will bring extra cost to project D-) You are worried, because this will cause delays in project

You are concerned, because the project team is gold-plating

In Precedence Diagramming Method (PDM), ______________ is the most commonly used and ______________ is very rarely used type of precedence relationship. A-) Finish-to-start (FS), Start-to-start (SS) B-) Finish-to-start (FS), Start-to-finish (SF) C-) Finish-to-finish (FF), Start-to-finish (SF) D-) Start-to-start (SS), Finish-to-finish (FF)

Finish-to-start (FS), Start-to-finish (SF)

``` You are the project manager of a new hand cream manufacturing project. In the scope of the project, there is a survey requirement. You decided use a statistical sampling to avoid the probable problems of surveying the entire population EXCEPT: A-) Very expensive B-) Provides inaccurate data C-) Takes longer time D-) Needs more resources ```

Provides inaccurate data

The seller`s project is undertaken on contract and you are an employee of the seller. Since you earlier worked with XYZ Factory, the buyer, you are aware of the evaluation criteria used in XYZ Factory to select sellers. You understand that this could be a potential conflict of interest situation. How do you propose to act? A-) Do nothing and continue to work as before B-) Take appropriate person in XYZ Factory into confidence and discuss this issue with her C-) Disclose the evaluation criteria to your (seller) organization and help their business growth D-) Remove yourself from the project

Take appropriate person in XYZ Factory into confidence and discuss this issue with her

You are managing a project which has a tight deadline and your deliverables should be ready within 3 months. The procurement process will take time thus you decide to sign a contract with a supplier that your company has worked with before. You accept the following risk: A-) Possibility of scope creep B-) Capability of the supplier in delivering the required material C-) Collusion between the supplier and your company D-) Not having a legal contract

Capability of the supplier in delivering the required material

Your project has a very strict deadline and must be completed in 9 months. You have knowledge about the work but the project scope statement has not been prepared yet. Your management insists on you to proceed without having approved project scope statement since time is passing. What would you do? A-) Arrange a meeting with management and explain the consequences and problems that might occur if you start without an approved scope statement B-) Since time is ticking, start the work from clear parts, and in the meantime try to get approval on scope statement C-) Tell your management that you cannot work under these conditions. D-) Write down this issue as a risk item

Arrange a meeting with management and explain the consequences and problems that might occur if you start without an approved scope statement

By performing communication requirements analysis, you are trying to determine the total number of communication channels in your project. Which of the following is correct about the number of communication channels? A-) Directly proportional to the number of stakeholders B-) Cannot be figured as a mathematical expression C-) Inversely proportional to the number of stakeholders D-) Exponentially proportional to the number of stakeholders.

Exponentially proportional to the number of stakeholders.

``` In order to assess the quality of your project’s delivery, you plan testing after the development of the product. You have to spend certain costs for testing. These costs are an example of: A-) Cost of Nonconformance B-) Failure Costs C-) Prevention Costs D-) Appraisal Costs ```

Appraisal Costs

Your project is to develop avionic systems for a helicopter. For the project success, you see that the coordination of activities with other groups and dividing your project into several phases is crucial for better management. For this purpose, you should (select the BEST answer): A-) Create a very comprehensive project charter. B-) Develop specific deliverables, which are approved by the sponsor. C-) Break the project into several sub-projects. D-) Use life cycle approach to manage the project.

Use life cycle approach to manage the project.

You are in the acquire resources process and as a project manager may need to negotiate staff assignments with all of the following EXCEPT: A-) Functional Managers B-) Project Sponsor C-) Other project management teams in the organization D-) External organizations, vendors, suppliers, contractors, etc.

Project Sponsor

``` In your project, cost variance is -$25.000, and Earned Value is $75.000. What is your cost performance index (CPI)? A-) 1.5 B-) 1.33 C-) 0.25 D-) 0.75 ```

0.75 CV = EV – AC -$25.000 = 75.000 – AC AC = $100.000 CPI = EV / AC = $75.000/$100.000 = 0.75

``` You are in the Develop Schedule process of your project. You are evaluating scenarios in order to predict their effect, positive or negative, on project objectives. Which of the techniques do you use? A-) What-if Scenario Analysis B-) Simulation C-) Resource Optimization D-) Variance Analysis ```

What-if Scenario Analysis What-if scenario analysis is the process of evaluating scenarios in order to predict their effect, positively or negatively, on project objectives.

In your project, you have just conducted a risk data quality assessment to evaluate which data about risks is useful for risk management. What is your next step? A-) Perform a structured review of project plans and assumptions, both at the total project and detailed scope levels. B-) Develop checklists to identify risks based on historical information and knowledge that has been accumulated from previous similar projects. C-) Conduct planning meetings to develop the risk management plan. D-) Conduct interviews to quantify the probability and impact of risks on project activities.

Conduct interviews to quantify the probability and impact of risks on project activities.

``` During the project planning phase, which of the following steps come latest compared to others? A-) Hold kick-off meeting B-) Gain formal approval of the plan C-) Develop Budget D-) Develop Schedule ```

Hold kick-off meeting

``` In your project, you compare the performance measurement baseline to actual schedule and cost performance. This is an example of: A-) Earned Value Performance B-) Variance Analysis C-) Trend Analysis D-) Critical Path Method ```

Earned Value Performance

Project integration management is to identify, define, combine, unify, and coordinate the various processes and project management activities. For a successful project integration management, you definitely need (select the best answer): A-) A good communication management plan B-) A good schedule management plan C-) Positive stakeholders D-) A projectized organizational stricter in your company

A good communication management plan

The performance data collected from various controlling processes, analyzed in context and integrated based on relationship across areas. All of the following are examples of performance information EXCEPT: A-) Status of deliverables B-) Implementation status for change requests C-) Electronic dashboards D-) Forecasted estimates to complete

Electronic dashboards

``` Mike is an analyst working in your project. When you asked him the estimation of the analysis of the first screen, he mentioned you that if customer supports him promptly without a delay, it would take 3 days, if the customer cannot give information promptly and he struggles to find relevant information, it would take 15 days. And Mike says that analysis of the first screen will be finished in 7 days most likely. What is the standard deviation for the analysis of the first screen? A-) 2 days B-) 0.67 day C-) 4 days D-) 8 days ```

2 days

You are the project manager of the project which has the following diagram. All units in the diagram are in weeks. Your management asks whether the project can be completed in 12 weeks. What is the project float? A-) -4 B-) 1 C-) 0 D-) Information provided is not sufficient to calculate float.

-4

All big projects go through Initiation, Analysis, Design, Implementation, Testing, and Closure steps in your organization. Thus, a project life cycle: A-) Defines the product life cycle B-) Defines the project phases C-) Contains more than one product life cycle D-) Has deliverables that must be completed before the start date of the next phase

Defines the project phases

``` ll of the following are techniques used for resolving conflict EXCEPT: A-) Withdraw B-) Reconcile C-) Supervising D-) Collaboration ```

Supervising

What is the best time for assigning a project manager to a project? A-) Right after the contract award B-) When project activities will be started by team members C-) After activity estimates have been identified D-) While project charter is being developed before planning starts.

While project charter is being developed before planning starts.

``` You are expected to manage stakeholder’s expectations as a project manager. All of the following are interpersonal skills that you should apply EXCEPT: A-) Building trust B-) Resolving conflict C-) Risk-taking D-) Active listening ```

Risk-taking

``` Portfolio managers are responsible for managing: A-) Dependency on different projects B-) Operational projects only C-) Projects, programs and operations D-) Functional work and projects ```

Projects, programs and operations

``` In your project, you are in the process of obtaining seller responses, selecting a seller and awarding a contract. You can use all of the following tools and techniques in this process EXCEPT: A-) Bidder conference B-) Expert judgment C-) Advertising D-) Make-or-buy analysis ```

Make-or-buy analysis

All of the following are true about “Precision” and “Accuracy” EXCEPT: A-) Precision is a measure of exactness B-) Accuracy is an assessment of correctness C-) Precise measurements are always accurate, and accurate measurements are always precise D-) Project management team should determine the appropriate levels of accuracy and precision

Precise measurements are always accurate, and accurate measurements are always precise

You are in the Close Project process of your project. Which of the following you should do LAST? A-) Final product, service or result transition B-) Releasing project resources C-) Organizational process assets updates D-) Accepting deliverables

Releasing project resources

You are managing a project which is behind schedule. Which of the following is the best action in this circumstance? A-) Postpone the delivery dates of deliverables and report this to the customer. B-) Decrease scope to meet schedule C-) Fast track or crash the project, and report the impact of this action on management D-) Plan overtime for resources to meet the deadline.

Fast track or crash the project, and report the impact of this action on management

``` When referring to inputs for Develop Schedule process, responsibility (i.e., who will perform the work), activity type (i.e., summary or detailed), and WBS classification are belonging to: A-) Risks B-) Account identifier C-) Activity attributes D-) Activity estimations ```

Activity attributes

``` Following four tasks are in the critical path of your project. All tasks are estimated to require 10 days of effort each and $10.000 cost per task. At the end of day 25, Task A and B are complete; Task C is 20% complete, and $21.000 has already been spent. Notation Used: What is the status of the project? A-) Behind schedule, under budget B-) Ahead of schedule, under budget C-) Ahead of schedule, over budget D-) Behind schedule, over budget ```

Behind schedule, under budget Schedule variance (SV) = EV – PV = $22,000 – $25,000 = -$3,000 Since SV is negative, we are behind schedule. Cost variance (CV) = EV – AC = $22,000 – $21,000 = $1000 Since CV is positive, we are under budget

``` Your project has the following data: Budget at completion (BAC): $500.000 Cost Variance (CV): $30.000 Earned Value (EV): $150.000 Estimate to Complete (ETC): $300.000 What is to-complete performance index (TCPI) based on given data? A-) 1.167 B-) 0.857 C-) 1 D-) 1.25 ```

1.167 CV=EV-AC AC=EV-CV =$150.000-$30,000 =$120,000 ``` EAC= AC+ETC EAC = $120.000+$300.000 EAC= $420.000 ``` TCPI=BAC-EV/EAC-AC = ($500,000-$150,000)/($420.000-$120.000) = $350.000/$300.00= 1.167

``` Which of the following documents include the code of account identifier, description of work, responsible organization, and list of schedule milestones? A-) PERT/CPM Charts B-) WBS C-) WBS Dictionary D-) Roles and Responsibilities Matrix ```

WBS Dictionary

Your colleague Lara is a project manager of a software development project. While you were talking to her, she said that her project’s CPI is 0.82 and SPI is 1.21. What could have happened in Lara’s project? A-) Most experienced software developer resigned, which had not been anticipated earlier. B-) Cost of software developers increased due to annual salary increase C-) Project was behind schedule; Lara increased the team members to decrease the durations D-) Project was ahead schedule; Lara released some team members to decrease budget

Project was behind schedule; Lara increased the team members to decrease the durations Crashing is a technique used to shorten the schedule duration for the least incremental cost by adding resources. Examples of crashing include approving overtime, bringing additional resources, or paying to activities on the critical path. Answer A does not verify the given data that CPI <1 Answer B does not verify the given data that SPI > 1 Answer D verifies the opposite of the case. (CPI >1, SPI <1)

You are a project manager in PerfectPro company, which has a balanced matrix organizational structure. In this context, all of the following are true, EXCEPT: A-) You have a low to moderate level of authority B-) You work full-time in a project C-) Project resources availability is low to moderate D-) You manage the project budget by yourself

You manage the project budget by yourself Project budget is managed by the functional manager and the project manager together in a balanced matrix organizational structure.

``` As a project manager, you consider that early commitment to clear guidelines decreases misunderstandings and increases productivity. Therefore, you define guidelines such as “Way of interruption during meetings”, “who is allowed to give information about the project to senior management”, “how will be the communication between team members”. This is an example of: A-) Project Ethics B-) Code of Conduct C-) Ground Rules D-) Employee Motivation ```

Ground Rules

``` All of the following are tools and techniques that can be used in Identify Stakeholders process EXCEPT: A-) Expert Judgment B-) Stakeholder Register C-) Meetings D-) Stakeholder Analysis ```

Stakeholder Register

``` In your project, during an emergency situation, although each team member proposed different solutions, you as a project manager enforced your solution to be applied to overcome the issue. The conflict resolution technique you used is. A-) Avoid B-) Smooth C-) Collaborate D-) Forcing ```

Forcing Pushing one’s viewpoint at the expense of others; offering only win-lose solutions, usually enforced through a power position to resolve an emergency.

``` In your project, you described the project, service or results and which of the requirements collected will be included in and excluded from the project scope. This should be done as part of: A-) Plan Scope Management B-) Collect Requirements C-) Define Scope D-) Control Scope ```

Define Scope

You are a project manager trying to decide whether to buy or make a testing tool for your project. If you buy it, the cost of the tool is $60,000, and the additional cost of integration is $1,000. If you build it, the tool will be developed by eight engineers in two months. The salary of each software engineer is $4,000 per month and the other related costs will be $2,000. Which option will you prefer? A-) Buying the testing tool B-) Building the testing tool C-) Neither build nor buy testing tool D-) Need more information on costs to take a further decision

Buying the testing tool

``` As the project manager in a construction company, you are aggregating the estimated costs of project activities to establish an authorized cost baseline. This is done as part of: A-) Control Costs B-) Estimate Costs C-) Determine Budget D-) Estimate Activity Resources ```

Determine Budget

``` The customer is not satisfied with the delivered product`s quality in a project. These failure costs which can be found by customer are also called as. A-) Quality cost B-) Cost of conformance C-) Change cost D-) Cost of poor quality ```

Cost of poor quality

``` In your project, you are trying to determine the cause and degree of difference between the baseline and actual performance. Which of the following techniques you should use? A-) Reserve analysis B-) Trend analysis C-) Root cause analysis D-) Variance analysis ```

Variance analysis

``` The quality process did not meet the requirements of your customer. Based on your agreement with your customer, you must collect defective parts and deliver new ones. This is an example of: A-) Prevention Costs B-) Appraisal Costs C-) Failure costs D-) Cost of Conformance ```

Failure costs

(1)__________________ is a structured, independent process to determine if project activities comply with organizational and project policies, processes, and procedures. And this is done during (2)________________ process. A-) (1) Process Analysis, (2) Manage Quality B-) (1) Process Analysis, (2) Control Quality C-) (1) Quality Audit, (2) Manage Quality D-) (1) Quality Audit, (2) Control Quality

(1) Quality Audit, (2) Manage Quality

The following provides information on a particular task in your project: Early Start (ES): 15 days Late Start (LS): 22 days Early Finish (EF): 43 days Late Finish (LF): 50 days In this context, which of the following is TRUE? A-) The task is on the critical path B-) The task is not on the critical path C-) The project float is 5 days. D-) The project might get behind schedule.

The task is not on the critical path A CPM critical path is normally characterized by zero float on the critical path. LS – ES = LF – EF = 7 days. Since the task has 7 days of slack, it cannot be on the critical path.

``` You are project manager in a factory manufacturing spare parts for automobiles. Project team has discovered some defective parts and reasons for these defects can be used material type, manufacturing machine, weakness of measurement system or other factors. Which option is appropriate to find what caused the defect: A-) Checksheet B-) Flowchart C-) Fishbone diagram D-) Histogram ```

Fishbone diagram

You are working as a project manager in an airplane manufacturing company. Your company decided to buy avionic systems of the airplane from a supplier through a cost-reimbursable contract. You put a ceiling price to the contract in order to: A-) Define highest price that your company will pay B-) Elect incompetent suppliers C-) Define the fixed profit of seller D-) Push supplier to deliver avionic systems as soon as possible

Define highest price that your company will pay

``` Staffing Management Plan is a component of the Resource Management Plan and describes how human resource requirements will be met. All of the following might be included in the Staffing Management Plan EXCEPT: A-) Project organization charts B-) Staff acquisition C-) Resource calendars D-) Training Needs ```

Project organization charts

``` In your project, you performed the quantitative risk analysis. The result shows that there is a risk of going over the threshold limits for budget and schedule. Which of the following you should do to bring the risk of overrunning stated project objectives to a level acceptable to your company? A-) Crash the project B-) Fast track the project C-) Consider using contingency reserves D-)Do additional risk response planning ```

Consider using contingency reserves

You have completed a car manufacturing project. The car is being tested for security quality metrics. The quality metrics are used for which processes? A-) Manage Quality and Plan Quality B-) Plan Quality and Control Quality C-) Manage Quality and Control Quality D-) Control Quality, Plan Quality and Manage Quality

Manage Quality and Control Quality

You have recently taken over a project from another project manager who resigned from your company. You realize that the project’s SPI is 0.9 and CPI is 0.8. Senior management is not aware of the project status. In this context, what should you do FIRST? A-) Update the management about the status, and report them that project is behind schedule and over budget. B-) Tell your management that you cannot continue with this project. C-) Ask for extra budget to crash the project. D-) Fast-track the project.

Update the management about the status, and report them that project is behind schedule and over budget.

``` When hiring a project manager which is the most important skill that should be looked for? A-) Detail oriented B-) Negotiation C-) Communication D-) Persuasiveness ```

Communication

You have performed the Develop Schedule process. Which of the following will you have as the output of this process? A-) Schedule baseline, project schedule and project calendars B-) Schedule management plan, schedule data and activity list C-) Resource calendars, risk register and activity attributes D-) Activity duration estimates, project scope statement and activity resource requirements

Schedule baseline, project schedule and project calendars ``` Outputs of Develop Schedule process are Schedule baseline Project schedule Schedule data Project calendars Project management plan updates Project document updates ```

``` In your project, you use the hierarchical representation of resources by category and type. This is an example of: A-) Project Chart B-) Organization Chart C-) Work Breakdown Structure D-) Resource Breakdown Structure ```

Resource Breakdown Structure

As a project manager, you know that identifying stakeholders that could impact your project is critical. In this context, which of the following is true? A-) Stakeholder identification occurs during the Planning of the project B-) Stakeholder identification occurs during the Execution of the project C-) Stakeholder identification occurs during the Initiation of the project D-) Stakeholder identification might occur during different project stages

Stakeholder identification occurs during the Initiation of the project

``` In your project, you are trying to identify and document the relationships among the project activities. This is done as part of which process? A-) Define Activities B-) Develop Schedule C-) Estimate Activity Resources D-) Sequence Activities ```

Sequence Activities

``` There are seven stakeholders in your project and one more team member will be joining in two weeks. After new team member joins, the number of communication channels will increase by: A-) 7 B-) 9 C-) 11 D-) 13 ```

7 The total number of potential communication channels is n(n-1)/2, where n represents the number of stakeholders. Current number of potential communication channels = 7*(7-1)/2 = 7*6/2 =21 Number of potential communication channels after new team member joins = 8*(8-1)/2 =8*7/2 = 28 The number of communication channels will increase by 28-21 = 7

``` You are trying to establish a cost performance baseline for your project in Determine Budget Process. You can use the following tools and techniques EXCEPT: A-) Cost aggregation B-) Bottom-up estimating C-) Expert judgment D-) Historical relationships ```

Bottom-up estimating

In estimating schedule activity cost, (e.g. the unit cost rates) all the following could be used EXCEPT: A-) Gathering quotes B-) Funding requirements C-) Statistical relationship between historical data and other variables D-) Commercial databases

Funding requirements

In your project, a team member suggested the addition of a functionality, which she thinks, will improve customer satisfaction. Your approach would be to: A-) Allow for the functionality, because satisfying the customer is your objective. B-) Make changes to the project plan to accommodate the new requirement C-) Ask the customer for additional funding to implement the requirement D-) Disallow the new requirement, because it changes the project scope, and the customer did not explicitly state this requirement.

Disallow the new requirement, because it changes the project scope, and the customer did not explicitly state this requirement.

``` In your project, the process of developing a detailed description of the project and product is referred to as: A-) Define Scope B-) Validate Scope C-) Control Scope D-) Collect Requirements ```

Define Scope

``` All of the following are elements of Project Management Plan which might be updated as an output of Control Schedule Process EXCEPT: A-) Schedule Baseline B-) Schedule Management Plan C-) Risk Register D-) Cost Baseline ```

Risk Register Elements of the project management plan that may be updated include, but are not limited to: Schedule baseline Schedule management plan Cost baseline Risk register may be updated as well but it is an example of Project Documents Update.

In the context of a desirable model of communication between a sender and a receiver, all the following statements are correct EXCEPT: A-) Noise should be at minimum level. B-) Receiver must reply the message after decoding the message. C-) Receiver should acknowledge first and then agree with the message sent by the sender. D-) Receiver should send a feedback message to the sender.

Receiver should acknowledge first and then agree with the message sent by the sender.

All of the following are true for Fixed-price contracts EXCEPT: A-) Total price is defined in the beginning for a defined product/service B-) Change requests might be delivered with an increase in contract price C-) Value of the contract can grow during project execution D-) Buyers need to specify their product/service requirements precisely

Value of the contract can grow during project execution

``` You are a project manager of a software development project. Your customer mentioned in the contract that the development should be done with a specific programming language and specific version of components. This is an example of: A-) Constraint B-) Risk C-) Assumption D-) Change request ```

Constraint

``` You are working in an automobile factory and on an engine development project. Engine’s parts can be manufactured by either upgrading current assembly lines or building a new assembly line. You calculate opportunities and threats of both ways by taking probability of occurrence of opportunities and threats into account and finally you want to decide which path is most valuable. Which of the following is most appropriate for your purpose? A-) Monte Carlo analysis B-) Simulation C-) Tornado Diagram D-) Decision tree analysis ```

Decision tree analysis

As a project manager, you are about to hand over the final deliverables of your project. The customer comes with a request which will result in major scope change. You should: A-) Tell the customer that this change is impossible at this time B-) Deliver the required change C-) Evaluate the impact of change and then share with the customer D-) Escalate issue to the senior management since the customer will not accept the product

Evaluate the impact of change and then share with the customer

``` In your project, during stakeholder analysis, you plan to group the stakeholders based on their level of authority and their level of concern about the project outcomes. Which classification model is appropriate for your purpose? A-) Salience model B-) Influence/impact grid C-) Power/interest grid D-) Power/influence grid ```

Power/interest grid

``` Based on Maslow’s hierarchy of needs pyramid, which of the following is at the top? A-) Safety B-) Social C-) Esteem D-) Self-actualization ```

Self-actualization

During Conduct Procurements, all of the following could occur EXCEPT: A-) The team will receive bids or proposals. B-) The team will make changes and corrections to contract. C-) The team will select sellers based on previously defined selection criteria. D-) The team awards a contract with seller.

The team will make changes and corrections to contract.

``` You are the project manager of a $12 million project. You have more than 100 stakeholders in your project and you decide to classify stakeholders of your project. All of the following are classification models used for stakeholder analysis EXCEPT: A-) Power/interest grid B-) Power/influence grid C-) Organizational Level Model D-) Salience Model ```

Rough Order or Magnitude (ROM) estimate

Which of the following is done during the Monitoring and Control Process Group? A-) Identifying the people, groups, or organizations that could impact or be impacted by a decision, activity, or outcome of the project B-) Auditing the quality requirements and the results from quality control measurements to ensure that appropriate quality standards and operational definitions are used C-) Improving competencies, team member interaction, and overall team environment to enhance project performance D-) Formalizing acceptance of the completed project deliverables

Formalizing acceptance of the completed project deliverables

``` In your project, you decided to use expert judgment in on a specific topic. Expert judgment can be provided from all of the following EXCEPT: A-) Competitors B-) Other units within the organization C-) Industry groups D-) Subject Matter Experts ```

Competitors Expert judgment is often used to assess the inputs used to develop the project charter. Expert judgment is applied to all technical and management details during this process. Such expertise is provided by any group or individual with specialized knowledge or training and is available from many sources. Following three are the examples to these sources:

``` There has been several changes in your project and this affected your cost and schedule estimates. This has invalidated the original estimating assumptions. What is the estimate at completion (EAC) for your project based on following parameters? BAC = $ 360,000 AC = $ 120,000 EV = $ 180,000 CPI = 1.2 ETC = $ 145,000 A-) $ 300.000 B-) $ 265.000 C-) $ 325.000 D-) $ 360.000 ```

$ 265.000 BAC = AC + ETC $ 120.000 + $ 145.000 = $ 265.000

``` Project initiation processes are performed to define a new project or a new phase of an existing project by obtaining authorization to start it. All of the following is performed during initiation EXCEPT: A-) Create Project Scope Statement B-) Select Project Manager C-) Stakeholder Identification D-) Develop Project Charter ```

Create Project Scope Statement

You are creating a performance measurement baseline (PMB) for your project. In this context, all the following statements related to performance measurement baseline (PMB) are correct EXCEPT: A-) PMB is authorized to budget assigned to scheduled work. B-) Sometimes PMB is referred to as Total of Earned Value C-) Spending plan can be used as a cost baseline to measure payments D-) At a given moment, PMB provides the physical work that should have been accomplished

Sometimes PMB is referred to as Total of Earned Value

``` Weak matrix organizations maintain many of the characteristics of a functional organization, and the role of the project manager is: A-) Management with full authority B-) Line management C-) Expediter D-) People management ```

Expediter

In the Control Costs process, changes to project costs can result in change requests to: A-) Cost baseline and/or other components of the project management plan B-) Components of the project management plan C-) Cost baseline D-) Cost forecasts

Cost baseline and/or other components of the project management plan

``` While preparing the schedule for the project activities of a software project, you decided to use project parameters of a similar project completed in the past. You are creating statistical relationships between the number of codes of a screen and its total development duration. Which of the estimating tools do you use? A-) Expert judgment B-) Three-point Estimating C-) Parametric estimating D-) Analogous estimating ```

Parametric estimating

``` There have been several changes in your project and these changes invalidated your original cost and schedule estimates. What is the estimate at completion (EAC) for your project based on the following parameters? BAC = $ 360,000 AC = $ 120,000 EV = $ 180,000 CPI = 1.2 ETC = $ 145,000 A-) $ 300.000 B-) $ 265.000 C-) $ 325.000 D-) $ 360.000 ```

$ 265.000 EAC=AC+ETC, accordingly EAC= $ 120.000 + $ 145.000 = $ 265.000

Based on the diagram above, what can be concluded about the tasks? A-) Task B cannot start before Task A finishes and Task C cannot start before Task B finishes B-) Task B cannot start before Task A finishes and Task C cannot finish before Task B finishes. C-) Task B can start after Task A starts and Task C cannot finish before Task B finishes. D-) Task B can start after Task A starts and Task C cannot start before Task B finishes

Task B cannot start before Task A finishes and Task C cannot finish before Task B finishes.

You are on a business trip abroad to meet with a potential vendor. During meetings, the vendor paid your lunches and also planned a city tour in the weekend as it is usual in their country. You must: A-) Accept the lunch payments but refuse the city tour politely since it is unethical B-) Refuse both lunch payments and city tour, because accepting them could be understood as a personal gain C-) Accept the payments and city tour as it is a local custom and promptly inform your manager D-) Refuse both lunch payments and city tour, and warn customer that this attitude might blacklist their company in your company.

Accept the payments and city tour as it is a local custom and promptly inform your manager

``` In your project, identifying and documenting the specific actions to produce the project deliverables is done as part of: A-) Plan Schedule Management B-) Define Activities C-) Sequence Activities D-) Develop Schedule ```

Define Activities

``` As a project manager, you are required to produce project performance reports on a regular basis, your project`s cost variance is $30.000, the actual cost is $70.000 and planned value is $80.000. Based on this information, what is SPI and CPI of your project? A-) SPI=0.70; CPI=0.8 B-) SPI=0.8; CPI=0.70 C-) SPI=1.43; CPI=1.25 D-) SPI=1.25; CPI=1.43 ```

SPI=1.25; CPI=1.43 CV=EV-AC $30.000=EV-$70.000 EV=$100.000 CPI=EV/AC=$100.000/$70.000=1.43 SPI=EV/PV=$100.00/$80.000=1.25

In your project, you are in the plan resource management process. All of the following affect this process as part of enterprise environmental factors EXCEPT: A-) Lessons learned documentation B-) Organizational culture and structure C-) Geographical dispersion of team members D-) Marketplace conditions

Lessons learned documentation

You have been managing a subway line construction project with 5 stops. You have divided the project into 5 phases, 1 stop for each phase, to ensure better management control. Which of the following is a characteristic of a project phase? A-) A project phase should not be divided into sub-phases even in complex projects, because it will be difficult to manage. B-) All deliverables in the project phase should correspond to the project management process. C-) Formal phase completion necessarily includes authorization for the subsequent phase. D-) A project phase a distinct focus that differs from any other phase.

A project phase a distinct focus that differs from any other phase.

Which of the following is NOT true for a project? A-) Projects are constrained by limited resources B-) Projects are planned, executed, and controlled C-) Projects create a unique product or service D-) Projects are ongoing and repetitive

Projects are ongoing and repetitive

``` The most commonly used contract type is: A-) Time and Material Contracts B-) Cost plus fixed fee contracts C-) Fixed price incentive fee contracts D-) Firm fixed price contracts ```

firm fixed price contracts

``` Following table shows tasks and their interdependencies in a project. What is the slack of task D? task D? A-) 13 B-) 5 C-) 0 D-) 4 ```

0 Path #1: Start-A-B-End = 9 weeks Path #2: Start-C-E-End = 8 weeks Path #3: Start-D-E-End =13 weeks

Your Company is trying to buy an issue tracking system by sub-contracting. Based on your cost estimations, an issue tracking system should be $ 150.000. You asked for bids and the minimum price quoted for the software was $250.000. The reason of this estimation variance might be all of the following EXCEPT: A-) There have not been major changes in the cost of software development labor since last year B-) The procurement statement of work was ambiguous. C-) The prospective sellers misunderstood the procurement statement of work. D-) The procurement statement of work was not covering all information about requirements.

There have not been major changes in the cost of software development labor since last year

``` You are carefully performing risk management for your project. But, there are still some risks that may happen in the future. You can handle these risks if you: A-) Plan Risk Responses B-) Monitor Risks C-) Identify Risks D-) Plan Risk Management ```

Monitor Risks

You are in the Identify Stakeholders Process of your project. All of the following are part Enterprise Environmental Factors that can influence Identify Stakeholders Process EXCEPT: A-) Stakeholder register templates B-) Organizational culture and structure C-) Governmental or industry standards D-) Global, regional or local trends, and practices or habits.

Stakeholder register templates

``` Which of the following techniques includes measuring, examining and validating whether work and deliverables meet requirements and product acceptance criteria? A-) Workshops B-) Surveys C-) Expert Judgment D-) Inspection ```

Inspection

``` Ishikawa or fishbone diagrams are useful for identifying the causes of risks. These diagrams are also known as: A-) Cause and effect diagrams B-) System or process flow charts C-) Simulation diagrams D-) Influence diagrams ```

Cause and effect diagrams

``` You are working on an 8-month assignment to build a pedestrian bridge for $100,000. You planned to spend $25,000 every 2 months. After 4 months, based on your analysis, you realize that only $40,000 of the bridge is completed and $80.000 has been spent on this progress. Based on this information and considering the fact that project acceleration or delay will affect the overall cost, what is Estimate to Complete (ETC) for this project? A-) $150.000 B-) $180.000 C-) $200.000 D-) $230,000 ```

$150.000 ``` ETC = EAC – AC EAC= AC + [(BAC-EV)/(CPIxSPI)] ``` ``` BAC= $100.000 AC= $80.000 EV= $40.000 ``` ``` CPI= EV / AC = $40.000/$80.000 = 0.5 SPI= EV / PV =$40.000/$50.000 = 0.8 EAC = $80.000 + [($100.000-$40.000)/(0.5×0.8)] = $80.000 + [$60.000/0.4] = $230.000 ``` ETC = EAC – AC = $230.000 – $80.000 = $150.000

``` Quality is an important concept to determine project success in your company. In this context, all the following are examples of the cost of conformance that might be in your project EXCEPT: A-) Training B-) Testing C-) Inspections D-) Rework ```

Rework

``` You place all of your most active project team members in the same meeting room to enhance their ability to perform as a team. This is called: A-) Ground Rule B-) Dream Team C-) Virtual Team D-) Colocation ```

Colocation

``` In a project the customer is not satisfied with the quality of delivered product. These failure costs found by the customer are also called as. A-) Quality cost B-) Cost of conformance C-) Change cost D-) Cost of poor quality ```

Cost of poor quality

In your project, you have been sub-contracting your software development work with fixed price contracts to three different consultancy firms. In this context, all the following statements relating to transferring of risk to a contractor are true EXCEPT: A-) Risk transference often involves a risk premium B-) Fixed price contract always transfers the risk to the seller. C-) Contracts may be used for the transference of liability for specified risks to another party. D-) Cost-plus contracts may transfer the cost risks to the buyer.

Fixed price contract always transfers the risk to the seller.

``` You are in plan resource management process of a project with 800 team members. You would like to use a common template to shorten the amount of time, cost and effort needed to create the resource management plan and to improve planning efficiency. In this context, you will need a consultancy in the field of: A-) Theory Y B-) Organizational theory C-) Motivation theory D-) Human resource management theory ```

Organizational theory

Your Company uses a payback period as project selection criteria. Payback period is the: A-) Number of years a company spends to make predefined profit B-) Period of time required to regain the funds expended in an investment C-) Duration of the project D-) Total value of the project in terms of today’s value

Period of time required to regain the funds expended in an investment

``` In your software project, to finish an activity on time, you add one more developer to the same activity. This is an example of: A-) Risk Exploitation B-) Risk Sharing C-) Risk Enhancing D-) Risk Accepting ```

Risk Enhancing

There are three projects that are possible to be executed in your company: Project : Payback period= 6 years & NPV = $ 3,000,000 Project B: Payback period=4 years & NPV = $ 2,000,000 Project C: Payback period=2 years & NPV = $ 1,000,000 Based on Net Present Value (NPV) criterion, which project should be selected? A-) Project A B-) Project B C-) Project C D-) None of them, they all have equal value

Project A It has the highest NPV of $ 300,000

The work performance information is the performance data collected from various controlling processes, analyzed in context and integrated based on relationship across areas. All of the following are examples of performance information EXCEPT: A-) Status of deliverables B-) Implementation status for change requests C-) Electronic dashboards D-) Forecasted estimates to complete

Electronic dashboards

A colleague from your team has sent you a report that you must present at a bidder conference. You receive the report just 1 hour ago from the conference and realize that there are critical errors in the report. The best option is to: A-) Cancel the meeting and organize a meeting later B-) Proceed to the meeting and tell the participants that report has some errors C-) Proceed to the meeting but let your colleague present erroneous part D-) Escalate the issue to your manager and ask your manager to cancel the meeting

Cancel the meeting and organize a meeting later

``` Project deliverables are formally accepted during Validate Scope process. Which of the following is an input for Validate Scope process? A-) Accepted Deliverables B-) Change Requests C-) Verified deliverables D-) Scope management plan ```

Verified deliverables

``` In your project, you are in the process of leading and performing the work defined in the project management plan and implementing approved changes to achieve the project’s objectives. This is done during: A-) Develop Project Management Plan B-) Monitor and Control Project Work C-) Direct and Manage Project Work D-) Perform Integrated Change Control ```

Direct and Manage Project Work

``` An intentional activity that ensures the future performance of the project work is aligned with the project management plan is called: A-) Corrective action B-) Preventive action C-) Defect repair D-) Risk escalation ```

Preventive action

our project manager colleague David shared the following information about his project’s stakeholders. On which statement David is NOT correct? A-) “My project has several stakeholders from varying levels of responsibility and authority.” B-) “Operation manager Linda is always negative in meetings thus I will ignore her in order to complete the project successfully.” C-) “Key stakeholders of my project are operations management, project manager, project team, customers and sponsor” D-) “Business Manager’s requirements conflict with Operations Manager’s requirements and it is difficult to manage these stakeholder’s expectations”

“Operation manager Linda is always negative in meetings thus I will ignore her in order to complete the project successfully.” In the case of stakeholders with positive expectations for the project, their interests are best served by making the project successful. In contrast, the interests of negatively affected stakeholders, such as nearby homeowners or small business owners who may lose property, be forced to relocate, or accept unwanted changes in the local environment, are served by impeding the project’s progress. Overlooking negative stakeholder interests can result in an increased likelihood of failures, delays, or other negative consequences to the project.

``` All of the following are organizational process assets that might be updated as an output of Control Procurements Process EXCEPT: A-) Procurement File B-) Payment Schedules C-) Deliverable Acceptance D-) Lessons Learned Documentation ```

Deliverable Acceptance

``` You are a project manager in a bicycle manufacturing company. Due to recent flood, RuBrake Inc. could not supply the rubber required for the bicycle brake mechanism. You expected this risk, registered it earlier and as per your risk response plan, you started to use rubbers delivered one year ago. However, this response brought another risk – old rubbers have a higher fracture rates during implementation to the brake system. This new risk can also be called: A-) Secondary risk B-) Residual risk C-) Contingency plan D-) Unmanageable risks ```

Secondary risk Secondary risks are risks that arise as a direct result of implementing a risk response

``` In your project, you are confirming resource availability and obtaining the team necessary to complete project activities. All of the following will be useful inputs to you EXCEPT: A-) Resource Management Plan B-) Enterprise environmental factors C-) Organizational process assets D-) Activity resource requirements ```

Activity resource requirements

``` Stakeholders, subject matter experts, consultants and professional and technical associations are example of: A-) Expert judgment B-) Organizational process assets C-) Enterprise environmental factors D-) Risk monitoring and control ```

Expert judgment

In which process group scope of the project is established, objectives are refined, and course of actions required to attain the objectives are defined? A-) Executing Process Group B-) Initiating Process Group C-) Monitoring and Controlling Process Group D-) Planning Process Group

Planning Process Group

``` Your company will develop a new cell phone in a project. They have compared their current cell phone’s features with the competing products’ features. Then they identified the best practices of their current cell phone and the new ideas for improvement. Your company used the following method to make this decision: A-) Prototypes B-) Benchmarking C-) Questionnaires and surveys D-) Requirement documentation ```

Benchmarking

``` All of the following are Project Management Knowledge Area EXCEPT: A-) Project Change Management B-) Project Stakeholder Management C-) Project Communications Management D-) Project Resource Management ```

Project Change Management

``` You are working as a project manager in an international company. If a skilled resource resigns, the risk response plan proposes to acquire a new resource from IT department. If a skilled resource from the IT department cannot be supplied, you will request a resource from the Regional Expertise Group of your company. Requesting resource from Regional Expertise Group is an example of: A-) Fallback Plan B-) Secondary Risk C-) Residual Risk D-) Contingency Plan ```

Fallback Plan A fallback plan can be developed for implementation if the selected strategy turns out not to be fully effective or if an accepted risk occurs.

Your Company has awarded a contract to a vendor. After some time, you realize that the vendor representative is your old buddy from school. You inform this to your senior management, but they insist that you continue to administer the contract. So, to avoid any accusations of bias in this conflict of interest situation, you should: A-) Refrain from administering the contract. B-) Resign from the project. C-) Document all the decisions taken by you on the activities performed by the vendor. D-) Remind your senior management of conflict of interest.

Document all the decisions taken by you on the activities performed by the vendor. Options A and D are not relevant – you had already mentioned the conflict of interest situation to the senior management and got approval to continue with the project. Option B is an extreme step which need not be taken at this time.

``` In your project, you want to use a hierarchical decomposition technique that defines a nesting relationship. Which technique is appropriate for your purpose? A-) Interrelationship digraphs B-) Affinity Diagrams C-) Tree diagrams D-) Matrix diagrams ```

Tree diagrams

our Company asks you to manage a project of its subsidiary unit in another country. You quickly realize that workers in the subsidiary unit have poor work ethics as compared with your company. In this context, which of the following will be the most appropriate course of action? A-) Ask your new team to emulate the work ethics of the teams of your parent concern B-) Take steps to change the work culture of your new team. C-) Regard your new team as lazy and impose sanctions. D-) Treat it as cultural differences, and try to determine ways to improve productivity.

Treat it as cultural differences, and try to determine ways to improve productivity.

``` All of the following are hygiene factors according to Herzberg’s Theory EXCEPT: A-) Salary B-) Professional Growth C-) Security D-) Relationships at work ```

Professional Growth

Who is responsible for delivering the required levels of both quality and grade? A-) All sponsors B-) Project Sponsor C-) Project Team D-) Project Manager and Project Management Team

Project Manager and Project Management Team

Your colleague Wayne, a project manager, completed a mp3 player development project. While he was telling his experiences from his project, he mentioned that they delivered “adjustable screen timeout duration” feature, without a deviation from the plan, although the customer did not require and was not in the scope of the project. He added that the customer was very surprised and happy when they saw this additional feature at the end of the project. Which of the following is correct about this story? A-) Gold plating was done in the project B-) Customer satisfaction increased with an additional feature which they did not expect C-) Change request has been delivered successfully D-) Unnecessary risk has been taken by adding a new feature to product.

Gold plating was done in the project

You have implemented team development efforts such as training and team building activities in order to meet your project objectives. You want to assess the project team’s effectiveness. All of the following are the team’s effectiveness indicators EXCEPT: A-) Improvement in skills of team members B-) Delivery of project deliverables before time C-) Improvement in competencies of team members D-) Reduced staff turnover rate

Delivery of project deliverables before time

``` In your project, you are in the process of confirming resource availability and obtaining the team necessary to complete project activities. All of the following are outputs of this process EXCEPT: A-) Project staff assignments B-) Resource calendars C-) Project Management Plan Updates D-) Project Organization Charts ```

Project Organization Charts

``` Your company has recently signed a contract with the government to reconstruct the houses damaged by the flood. In this context, the government’s role will impact your: A-) Stakeholder management plan B-) Project charter C-) Communication management plan D-) Project scope statement ```

Project charter

``` You are managing a software project. In your project, the development activities cannot start before the design ends. This is an example of: A-) Discretionary Dependency B-) External Dependency C-) Internal Dependency D-) Mandatory Dependency ```

Mandatory Dependency

``` In your project, during the estimate activity durations process, you realize that if you assign a particular screen to only one developer, the screen can be developed in 10 days. If you assign a particular screen to two developers, the screen can be developed in 7 days. If you assign a particular screen to three developers, the screen can be developed in 5 days. This is an example of: A-) Law of diminishing returns B-) Parkinson Law C-) Brook’s Law D-) Expert judgment ```

Law of diminishing returns

``` In your project, you used the power/interest grid classification model in your stakeholder analysis. Amanda is Operations Director and your customer. She has a high level of authority but shows low interest in your project as a stakeholder. So, Amanda should be: A-) Monitored B-) Keep Informed C-) Keep satisfied D-) Managed Closely ```

Keep satisfied

``` Which of the following quality theorists suggested 80/20 rule and “fitness for use” concepts to quality management. A-) Deming B-) Juran C-) Crosby D-) Herzberg ```

Juran

``` You believe in giving “SMART” objectives to your team members as a project manager. Letters of SMART stands for all of the following EXCEPT: A-) Specific B-) Measurable C-) Achievable D-) Trusted ```

Trusted Letters are standing for Specific, Measurable, Achievable/Attainable, Relevant and Time-specific

Cost estimates should be reviewed and refined throughout the project. During the initiation phase, you estimated costs in the range of -25% or +75%. This is an example of: A-) Precise estimate B-) Budget estimate C-) Definitive estimate D-) Rough Order or Magnitude (ROM) estimate

Rough Order or Magnitude (ROM) estimate

``` A skilled project manager can capitalize on the strengths of all team members. All of the following are interpersonal skills that a project manager uses EXCEPT: A-) Leadership B-) Influencing C-) Socializing D-) Effective decision making ```

Socializing

Your sponsor has asked you to use the payback period as a selection criterion to select among 5 competing projects. All of the following statements related to the payback period are correct EXCEPT: A-) Payback period is the number of years required to get back the initial investment in the project. B-) Payback period is a project selection criterion widely used in conjunction with NPV and IRR to determine the most suitable project. C-) The initial investment in the project will not impact the selection criteria when payback period is used for project selection. D-) Payback period takes the discount rate into account to determine the best possible option.

Payback period takes the discount rate into account to determine the best possible option.

``` Which of the following allows prospective sellers to determine if they are capable of providing the products, services or results? A-) Project Statement of Work B-) Procurement Statement of Work C-) Project Scope Statement D-) Scope Baseline ```

Procurement Statement of Work The procurement statement of work describes the procurement item in sufficient detail to allow prospective sellers to determine if they are capable of providing the products, services or results

All of the following are process improvement models EXCEPT: A-) Malcolm Balridge B-) Organizational Project Management Maturity Model (OPM3) C-) Capability Maturity Model Integrated (CMMI) D-) Herzberg Theory

Herzberg Theory Commonly used process improvement models include Malcolm Balridge, Organizational Project Management Maturity Model (OPM3), and Capability Maturity Model Integrated (CMMI).

``` All of the following processes occur in Planning Process Group EXCEPT: A-) Define Activities B-) Acquire Resources C-) Estimate Costs D-) Identify Risks ```

Acquire Resources

``` You are trying to figure out the ways you can motivate your team members in a construction project. HR manager of the company tells you that employees are motivated by economic security, togetherness and group membership. Which of the following theory is referred by HR manager? A-) Theory Y B-) Maslow’s Theory C-) Herzberg’s Theory D-) Hygiene Factors ```

Maslow’s Theory

``` You are a project manager and implementing a risk response plan for a risk occurred in your project. In which the Project Risk Management process is this action performed? A-) Monitor Risks B-) Identify Risks C-) Plan Risk Responses D-) Perform Quantitative Risk Analysis ```

Monitor Risks Monitor Risks is the process of implementing risk response plans, tracking identified risks, monitoring residual risks, identifying new risks, and evaluating risk process effectiveness throughout the project.

``` You are trying to gather ideas related to project and product requirements. Which technique is appropriate for this? A-) Brainstorming B-) Nominal Group Technique C-) Affinity Diagram D-) Multicriteria Decision Analysis ```

Brainstorming

When you are a buyer, you should pay attention to all of the following in Control Procurements process EXCEPT: A-) Ensure that the seller’s performance meets the procurement requirements. B-) Monitoring payments to the seller. C-) Reviewing and documenting how well the seller is performing based on contract. D-) Performing regular procurement audits.

Performing regular procurement audits. Control Procurements is the process of managing procurement relationships, monitoring contract performance, and making changes and corrections to contracts as appropriate. The key benefit of this process is that it ensures that both the seller’s and buyer’s performance meet procurement requirements according to the terms of the legal agreement. Both the buyer and the seller will administer the procurement contract for similar purposes. Each are required to ensure that both parties meet their contractual obligations and that their own legal rights are protected. Control Procurements also has a financial management component that involves monitoring payments to the seller. Procurement audits are one of the tools & techniques used in Control Procurements process.

``` In your project, you are estimating the cost of project activities. You ask a team member the durations for an activity and he provides the following: Most Likely Duration: 7 days Optimistic Duration: 5 days Pessimistic Duration: 15 days Using PERT analysis technique, what will be the duration of this activity? A-) 7 days B-) 8 days C-) 9 days D-) 12 days ```

8 days Depending on the assumed distribution of values within the range of the three estimates the expected cost, cE, can be calculated using a formula. Two commonly used formulas are triangular and beta distributions. Beta Distribution (from a traditional PERT analysis). cE = (cO + 4cM + cP) / 6 cE= (5 + 4*7 + 15) / 6 = (5 + 28 + 15) / 6 = 8 days

``` You are a project manager in a telephone company. During a new product development project, you use quality function deployment (QFD) technique to determine characteristics of the new product. As the first step of QFD, you start by collecting customer needs, which is also called as: A-) Quality Function Startup B-) Voice of the customer C-) Joint-Venture Development D-) Project initiation ```

Voice of the customer

``` You have documented all possible risks with appropriate risk responses in your risk management plan. All other remaining risks are called as: A-) Risk Triggers B-) Unmanageable Risks C-) Residual Risks D-) Accepted Risks ```

Residual Risks

In your project, in order to get the approval of the state management, you have to pay a fee. You should: A-) Reject to pay the fee, because it is a bribe and unethical B-) Share this information with your management and convince them to pay the fee C-) Instead of paying the fee, tell the state officers that you can give gifts D-) Pay the fee to proceed with the work

Pay the fee to proceed with the work.

``` There are several types of PMO structures in organizations, each varying in the degree of control and influence they have on projects within the organization. All of the following are types of PMO structures in organizations EXCEPT: A-) Supportive B-) Consulting C-) Controlling D-) Directive ```

Consulting

``` You are working as a project manager in a company. You have the highest degree of authority, you are working full-time for your project and you manage the budget of the project. What is the organization structure in your company? A-) Strong Matrix B-) Projectized C-) Functional D-) Balanced Matrix ```

Projectized

``` Your Company is looking for hiring a new project manager. Which of the following is the most important for project manager candidates? A-) Expertise in sector B-) Active listener C-) Sales skills D-) Integration skills ```

Integration skills

John is a project manager of a complicated project. When he started creating a work breakdown structure for his project, he realized that it is too complex to fit it on a single sheet. You, as a colleague of John, recommend using a work breakdown structure numbering system to John to: A-) Determine the complexity of the project B-) Help in automating the WBS using appropriate software C-) Provide a hierarchical structure for each WBS element D-) Present risks of the project

Provide a hierarchical structure for each WBS element

``` Benefit the knowledge of subject matter experts, consultants, and professional and technical associations is: A-) Expert judgment B-) Organizational process assets C-) Enterprise environmental factors D-) Risk monitoring and control ```

Expert judgment

You are managing a software project and you have reached the end of the analysis phase. Next phase of your project is the software development phase. Which of the following should you do FIRST? A-) End of Analysis should be declared as “kill point” to formally end analysis phase. B-) Start the software development phase. C-) Define the scope that needs to be delivered in next phase D-) Review analysis and check whether there is any additional work which was not in initial scope

End of Analysis should be declared as “kill point” to formally end analysis phase.

``` During meetings with customer, you have agreed that functional testing of your project will be executed by customer’s test engineers. In your project scope statement, you explicitly define that functional testing is out of scope for this project. This is an example of: A-) Constraint B-) Project exclusion C-) Assumption D-) Acceptance Criteria ```

Project exclusion

``` You have completed kick-off meeting of your project and team members started to meet each other and learn about the project. Based on Tuckman ladder model, your team is in the stage: A-) Forming B-) Storming C-) Norming D-) Meeting ```

Forming

``` The Executing Group processes are performed to complete the work defined in the project management plan to satisfy the project requirements. All of the following belong to Executing Process Group EXCEPT: A-) Manage Quality B-) Acquire Resources C-) Conduct Requirements D-) Validate Scope ```

Validate Scope

``` Work performance reports are the physical or electronic representation of work performance information compiled in project documents, intended to generate decisions, actions or awareness. All of the following can be used as work performance reports EXCEPT: A-) Control charts B-) Status reports C-) Memos D-) Justifications ```

Control charts

``` You are the project manager of a specific type of hand cream manufacturing project. In context of project, you need to do a statistical sampling, because of the problems of surveying the entire population EXCEPT: A-) Very expensive B-) Provides inaccurate data C-) Takes longer time D-) Needs more resources ```

Provides inaccurate data

``` Activity list is a comprehensive list that includes all scheduled activities required on the project. The activity list is input to all of the following processes EXCEPT: A-) Sequence Activities B-) Estimate Activity Resources C-) Develop Schedule D-) Define Activities ```

Define Activities

Your company is using ISO 9000 standards for quality. All of the following about quality are correct EXCEPT: A-) Process analysis follows the steps outlined in the process improvement plan B-) Objective of a quality audit is to compare project deliverables against the product requirements as defined in the WBS. C-) Control quality is the process of monitoring and recording results of executing the quality activities to assess performance and recommend necessary changes D-) Quality management plan describes how the organization`s quality policies will be implemented.

Objective of a quality audit is to compare project deliverables against the product requirements as defined in the WBS.

``` Stakeholder engagement is critical to project success. Your project is to change the software development environment in a company but this situation may lessen the authority of an expert developer. Because of this, the expert developer is always opposing the project and changes on every platform. Engagement level of this developer is: A-) Unaware B-) Neutral C-) Resistant D-) Leading ```

Resistant - Unaware. Unaware of the project and potential impacts. - Resistant. Aware of the project and potential impacts and resistant to change. - Neutral. Aware of the project yet neither supportive nor resistant. - Supportive. Aware of the project and potential impacts and supportive to change. - Leading. Aware of the project

``` As a project manager, when you are monitoring and controlling your project, you must prevent scope creep. Scope creep is: A-) Defects that customer found B-) Accepted change requests C-) Uncontrolled expansion to scope D-) Controlled change requests ```

Uncontrolled expansion to scope

``` You are in the process of determining whether to buy or make a software tool for your project. Which of the following documents will guide you to handle make-or-buy decisions? A-) Risk management plan B-) Procurement document C-) Procurement management plan D-) Request for Proposal ```

Procurement management plan

``` You are managing a project with Cost Plus Fixed Fee Contract (CPFF). Following is the data of your project: Cost of Employee Salaries: $200.000 Cost of Leasing Machines: $50.000 Cost of Other Items: $50.000 Fixed-Fee Ratio: 20% What should be the final price of the contract? A-) $160.000 B-) $240.000 C-) $300.000 D-) $360.000 ```

$360.000