PMP - Keeping the Team on Track (L4)

Question 1

How often should we be doing Team Building?

Answer 1

At Every Meeting!!

Question 2

Key Performance Indicators - matches team performance with project vision and objectives.

-We always have KPIs and they are always SMART!

Answer 2

Specific - goal is focused, not overly general or vague
Measurable - change can be quantified and assessed
Achievable - plausible and realistic
Relevant - KPI is meaningfully related to its critical
success factors
Time-bound - goal is not open-ended but can be
assigned a specific target duration

Question 3

• Isomorphic
• Matrix Team
• Surgical Team

Answer 3

(Same Shape)

• (Specialty Team)
• (Einstein)

Question 4

** Tuckerman’s Stages of Group Development **

2. 3.
   4.
   5.

Answer 4

1. Forming - Wondering if decision to join team was wise. Making initial judgements about the skills and personal qualities of their teammates as well as worrying about how they will be personally be viewed. Team member conversations are polite and noncommittal as they do not want to reveal yet their personal views, team tries to figure out who is in charge
2. Storming - team members begin to assert themselves and control issues as they arise, personality differences begin to arise. Conflicts result as members differ on the way they want to do project work, or the way they want to make decisions.
3. Norming - team begins to work productively without worrying about personal acceptance or control issues. There are still conflicts, but they tend to be focused on process issues rather than personality differences. Team begins to operate off mutual dependence and trust.
4. Performing - Team is working at optimum productivity. Team feels safe in reporting problems, trusting their fellow team members to help them create the best solution for the team as a whole.
5. Adjourning - Team members complete their assigned work and shift to the next project or assigned work. Also known as “Mourning”

Question 5

** When a project is done & past the scheduled completion date, what is the SPI? What is the SV?

Answer 5

SPI = 1

SV = 0

Question 6

** Planned Value (PV) is… **

Answer 6

the authorized budget assigned to scheduled work and is specified in the project cost baseline.

-PV indicates the value of work scheduled to be done during a particular time period.

Question 7

** Earned Value (EV) is… **

** EV = ?

Answer 7

the measure of work performed expressed in terms of the budget authorized for that work.

-EV indicates the value of work actually performed during a particular time period.

EV = % completed x Planned Value (PV)

Question 8

** Actual Cost (AC) is **

Answer 8

the realized cost incurred for the work performed on an activity during a specific time period.

-AC indicates the actual money that has been spent for work that has been completed

Question 9

** Schedule Variance (SV) is **

** SV = ?

Answer 9

measure of schedule performance

SV = EV - PV

Question 10

A positive SV indicates that the project is…?

Answer 10

Ahead of Schedule

Question 11

A zero SV indicates that the project is…?

Answer 11

On Schedule

Question 12

A negative SV indicates that a project is…?

Answer 12

Behind Schedule

Question 13

**Schedule Performance Index (SPI) is… **

SPI = ?

Answer 13

a measure of schedule efficiency

SPI = EV / PV

Question 14

An SPI number greater than 1.0 indicates…?

Answer 14

Project is Ahead of Schedule

Question 15

An SPI number of 1.0 indicates…?

Answer 15

Project is On Schedule

Question 16

An SPI number less than 1.0 indicates…?

Answer 16

Project is Behind Schedule

Question 17

** Cost Variance (CV) is… **

** CV = ?

Answer 17

The amount of budget deficit or surplus at a given point in time.

CV = EV - AC
= (Earned Value) - (Actual Cost)

Question 18

A positive CV indicates…?

Answer 18

Project is performing Under Budget

Question 19

A zero CV indicates…?

Answer 19

Project is On Budget

Question 20

A negative CV indicates…?

Answer 20

Project is Over Budget

Question 21

** Cost Performance Index (CPI) is…?

** CPI = ?

Answer 21

measure of the cost efficiency of budgeted resources

CPI = EV / AC

Question 22

A CPI number greater than 1.0 indicates…?

Answer 22

Project is Under Budget

Question 23

A CPI number of 1.0 indicates…?

Answer 23

Project is On Budget

Question 24

A CPI number less than 1.0 indicates…?

Answer 24

Project is Over Budget

Question 25

Estimate at Completion (EAC) is…?

EAC = ?

Answer 25

The current projected final cost of the project

EAC = BAC / CPI
= (Budget at Completion) / (Cost Performance Index)

Question 26

Budget at Completion (BAC) is…?

Answer 26

The sum of all budgets established for the work to be performed

Question 27

Estimate to Complete (ETC) is…?

ETC = ?

Answer 27

How much money you will need to complete the project.

ETC = EAC - AC
= (Estimate at Completion) - (Actual Cost)

Question 28

Burndown Chart is ?

Answer 28

A graph/tool that is used to track the progress of the project by plotting the number of days of Sprint against the number of hours of work remaining.

Question 29

Burnup Chart is ?

Answer 29

A graph to show the progress and gains made by the project team over time.

Question 30

** An Impediment is… **

Answer 30

An obstacle that prevents the team from achieving its objectives.

-Impediments reference situations, conditions, and actions that slow down or hinder progress (i.e. the team not coming to a decision on a file saving location)

Question 31

** An Obstacle… **

Answer 31

References barriers that should be able to be moved, avoided, or overcome with some effort or strategy (i.e. construction crew is unable to arrive at work site before permits are signed)

Question 32

** Blockers… **

Answer 32

References events or conditions that cause stoppages in the work or any further advancement (i.e. the company has halted the use of any products in a certain firm until a new contract is signed)

Question 33

** How Long is the Daily Scrum ? **

** How often is it held ? **

** Who shows up ? **

Answer 33

15 Minutes !

Very Beginning of Day !!

All Team Members !!!

Question 34

The Project Manager’s Role is to…?

Answer 34

Manage Conflict and ensure it doesn’t impede our work moving forward

Question 35

** Maslow’s Hierarchy of Needs **
Theory states lower level needs must be satisfied before addressing upper level needs

Lower level Needs (1) through Upper level needs (5):

5.
4.
3
2.
1.

Answer 35

5. Self Actualization
6. Self Esteem
7. Belonging
8. Safety
9. Physiological

** Self Actualization - a person’s motivation to reach his or hers full potential **

** Self-Esteem - Confidence, Respect by others, Respect for others, Status, Recognition **

Question 36

** McGregor’s Theory X **
Vs.
** McGregor’s Theory Y **

Answer 36

Theory X states that people generally do not like to work, and are not motivated to work. Management feels the need to supervise labor to maintain productivity. (old school approach)

Theory Y states the opposite: people want to work and enjoy it, and management does not need to “hover” and constantly supervise. (new school approach)