PMBOK Guide 7th Edition (A Guide to the Project Management Body of Knowledge)

Question 1

What are the eight project performance domains?

Answer 1

1. Stakeholders
2. Team
3. Development approach and Life Cycle
4. Planning
5. Project work
6. Delivery
7. Measurement
8. Uncertainty

Question 2

What are the steps to engage stakeholders effectively?

Answer 2

1. Identify
2. Understand
3. Analyze
4. Prioritize
5. Engage
6. Monitor

Question 3

Which aspects corresponds to (1) understand & 2 (analyze) stakeholders

A
* feelings
* beliefs
* emotions
* values

B
* Power
* Impact
* Attitude
* Beliefs
* Expectations
* Degree of Influence
* Proximity to the project
* Interest in the project
* Other aspects surrounding stakeholder interaction with the project

Answer 3

A) Understanding
B)Analyzing

Question 4

Match the following to the below characteristics:

Push
Pull
Interactive

*Information sought by the stakeholder such asgoing to intranet to find communication policies or templates, running internet searches, using online repositories, etc.
* Communication sent to the stakeholder such as memos, emails, status reports, voicemail, etc.
* An exchange of information such as conversations, phone calls, meetings, brainstorming, product demos, etc.

Answer 4

*Pull - Information sought by the stakeholder such asgoing to intranet to find communication policies or templates, running internet searches, using online repositories, etc.
* Push - Communication sent to the stakeholder such as memos, emails, status reports, voicemail, etc.
* Interactive - An exchange of information such as conversations, phone calls, meetings, brainstorming, product demos, etc.