(PM) ISS - Weekly Quizzes Flashcards
A unit increase of which antecedent of “shared understanding” results in higher increase in “shared understanding”?
a) IS strategic alignment
b) Shared language
c) CIO business knowledge
d) Experiential similarity
B) Shared Language
Bill Davies, Former CIO, was sacked due to his problem with management-level communication. He had little …..
a) IT competence
b) business competence
c) IT-business integration competence
d) leadership competence
B) Business competence
Knowledge of system development helps CIOs …
a) understand the potential benefits, dangers, and limitations of IT
b) assist developers in finding the right technology for system development
c) analyze and design systems
d) trace and correct faults in the current system.
A) Understand the potential benefits, dangers and limitations of IT
Which resource of Apple is VRAINN (in the North American market)?
a) Apple’s relationship with Corning, the company that manufactures unique glasses for iPhone screens.
b) Apple’s chief design officer, Jony Ive, who first conceptualized the overall design and aesthetic of Apple products.
c) Apple’s brand.
d) Apple stores all over the world.
e) Software engineers of iOS.
C) Apple’s brand
John Cho, the security officer of IVK, is very valuable to the company. No one knows the IT vulnerabilities of IVK as much as John Cho. His manager allows him to come at will to the company and work from home when needed. IVK does so to make John Cho a/an …. resource.
a) Valuable
b) Rare
c) Appropriable
d) Inimitable
e) Non-substitutable
f) Non-mobile
F) Non-mobile
Which chargeback system is the easiest to administer as calculating cost of a service for a BU is easy?
a) unallocated cost
b) simple cost allocation
c) cost recovery- average cost pricing
d) cost recovery- flexible cost pricing
C) Cost recovery- average cost pricing
Which one is an advantage of a chargeback system?
a) Cost recovery- Average cost pricing; recovering 100% of the cost
b) Cost recovery- Standard pricing; control the demand for scarce resources
c) Profit center-Fixed pricing; handling changes to the service requirement
d) Profit center-Market-based pricing; ascertaining price
A) Cost recovery- Average cost pricing; recovering 100% of the cost
How does “creating an IT budget committee including BU managers “ improve the effectiveness of chargeback systems in controlling IT cost and demand for IT resources? It improves …. which improves using chargeback information for controlling IT cost.
a) BU managers’ involvement in IT budgeting
b) IT cost variability for BUs
c) quality of billing information produced by IT
d) BU managers’ power to decide on the quantity and type of IT services they receive
A) BU Managers’ involvement in IT budgeting
What is the correct order of IT value creation?
a) Combination of IT and complementary non-IT resources -> Improve organizational performance -> Improve business process performance
b) Improve organizational performance -> Combination of IT and complementary non-IT resources -> Improve business process performance
c) Improve business process performance -> Combination of IT and complementary non-IT resources -> Improve Organizational performance
d) Combination of IT and complementary non-IT resources -> Improve business process performance -> Improve organizational performance
D) Combination of IT and complementary non-IT resources -> Improve business process performance -> Improve organizational performance
Assume that IVK follows the value discipline of operational excellence. Which business process performance measure do you suggest to Jim Barton to use to show the value of IT?
a) Customer satisfaction
b) Transaction cost
c) Discount effect calculation
d) Time-to-market for a product
B) Transaction Effect
Reducing the cost of designing new products/services fits which value discipline better?
a) Customer intimacy
b) Operational excellence
c) Product leadership
d) None
C) Product leadership
Which one is WRONG about Agile Project Management (PM)?
a) Agile PM iteratively delivers working products.
b) Agile PM is suitable for high exploratory projects.
c) An Agile approach can easily adjusts itself for changes in requirements.
d) Agile PM considers users knowledgeable about possible IT solutions.
D) Agile PM considers users knowledgeable about possible IT sources
Which one is a method used for identifying tasks whose delay means an overall project delay?
a) CMMI
b) Gant chart
c) Critical Path Method (CPM)
d) Agile PM
C) Critical Path Method (CPM)
Which business risk of spaghetti systems is low?
a) Service outage
b) Inadequate business controls
c) No support for real-time market response
d) Vulnerability to budget cuts
D) Vulnerability to budgets costs
Which internal factor can diminish the value of IT?
a) not having the complementary non-IT resources,
b) poor trading partner resources and business processes,
c) high competitiveness and heavy regulations in the industry,
d) economic downturn and low IT literacy in the country,
e) All correct
A) Not having the complementary non-IT resources
Which power base bestows a person’s compliance using logic and convincing power?
a) Informational power
b) Expert power
c) Coercive power
d) Referent power
A) Informational Power
Which step of de-escalation process requires a scapegoat?
a) Problem Recognition
b) Re-examination of Prior Course of Action
c) Searching for Alternative Course of Action
d) Implementing an Exit Strategy
D) Implementing an Exit Strategy
Facebook bought Instagram. The two companies kept their brands and core services untouched. Users can upload the same post to both Facebook and Instagram using either of the applications. The two platforms also share users friend lists as well as lists of followers and following if users provide consent. Campaign advertisements of a customer of Instagram can be controlled in both Instagram and Facebook. What was Facebook’s IT integration strategy?
a) Consolidation
b) Combination
c) Transformation
d) Co-existence
D) Co-existance
Which factor does NOT significantly influence the IT integration capability of an organization?
a) Strategic flexibility
b) IT compatibility
c) Modularity
d) Social integration
A) Strategic Flexibility
Which IT governance archetype is at the highest level of centralization?
a) Business monarchy
b) IT monarchy
c) IT Duopoly
d) Federal system
e) Feudal system
f) Anarchy
A) Business Monarchy