(PM) ISS - Lists Flashcards
What should be the IS strategy if the business strategy is “Defender”?
IS for efficiency
What should be the IS strategy if the business strategy is “Prospector”?
IS for flexibility
What should be the IS strategy if the business strategy is “Analyzer”?
IS for comprehensiveness
To who should the CIO rapport if the business’ strategic positioning is “Differentiation”, for optimal result?
The CIO should rapport to the CEO
To who should the CIO rapport if the business’ strategic positioning is “Cost leadership”, for optimal result?
The CIO should rapport to the CFO
Which five Operational (mis)Alignment aspects exist, where imposition and deficiency can be applicable?
Process Data Role Control Culture
What is a deficiency?
The lack of something, or having to little of something
E.g. a system does not allow for a certain functionality
What is a imposition?
The forcing or requirement of something unnecessary
E.g. a system forces a business to take a certain step that is not actually required by the business
What five chargeback systems exist?
Cost recovery-Standard cost Cost recovery-Average cost Cost recovery-Flexible cost Profit center-Fixed pricing Profit center-Market-based pricing
What is the goal of a “cost recovery” chargeback system?
Recover the costs incurred
What two non-chargeback systems exist? How do they work?
Unallocated cost - The total IT cost is deducted in full from the organization’s profits
Simple cost allocation - Each BU is assigned a cost based on the BU’s size, employee, turnover, etc (so not based on true IT usage).
What is the goal of a “profit center” chargeback system?
To sell IT (and IT services) to the BU at a profit
What is ‘Standard costing’ (from Chargeback systems)?
Price is determined in advance of the use (via forecasting cost and demand)
What is ‘Average costing’ (from Chargeback systems)?
Total cost divided by total service usage per year
What is ‘Flexible costing’ (from Chargeback systems)?
Changing service cost based on the demand for that service. E.g. services that are in high demand are priced higher.
What is CMMI?
Capability Maturity Model Integration. It is a system used to determine the project management maturity of a firm. Generally it is assessed by a third party auditor.
Requirements are clear at the beginning of a project. There will be no or only small changes in requirements during the project. The client is patient.
Which Project Management method would you choose?
Traditional (Waterfall) PM
The project is exploratory of nature. It is being designed with a high customer responsiveness in mind. The organization has an innovative culture
Agile PM
Which aspects of Agile PM are fixed? Which are variable?
Schedule, quality and Cost are fixed. Scope is variable
Which aspects of Waterfall PM are fixed? Which are variable?
Scope and quality is fixed. Schedule and Cost are variable
What are the five steps in Waterfall PM?
- Requirements gathering
- Design
- Implementation
- Verification
- Maintenance
How does Agile work?
Agile could be described like sequencing a series of short (one or two week) waterfall projects together. It works by setting short-term goals and iterating over previous versions. In this, the schedule, quality and cost are fixed
Why is it that IT projects are often behind schedule and over budget?
Unclear requirements or changing requirements (the latter occurs often within government projects)
How do spaghetti systems come about?
Generally, through kludges of fast system development