Platform Scripting Flashcards

1
Q

What are plugins?

A

Plugins are software components that provide additional optional features and functionalities within a ServiceNow instance.

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2
Q

What should a system administrator do before adding s script to ServiceNow?

A

The system administrator should always check the list of available plug-ins first to see if the functionality they are looking for can be activated this way 

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3
Q

Where to find Plugins?

A

All>System Definition>Plugins

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4
Q

What is demo data?

A

They are sample records that are designated to illustrate plug-in features for common use cases. Loading demo data is a good policy when first installing the plugging in a development and test distance.

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5
Q

What is Scripting on ServiceNow?

A

It is the customization of an instance and/or application using JavaScript

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6
Q

Is it a good practice to customize your instance using scripts?

A

No, it is considered good practice to customize your instance without scripting. Use a condition builder whatever possible to configure straight forward conditions and actions. 

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7
Q

What are APIs?

A

Application Programming Interfaces, provide classes and methods that you can use in scripts to define and customize functionality 

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8
Q

Where are script execute?

A

JavaScript me execute, client-side (web browser), or server side (service, and I’ll database) and can fundamentally alter the baseline behaviour of an instance and user experience 

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9
Q

What is a Round trip?

A

It is the request of an end user plus the response of the server, which takes time

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10
Q

What are client scripts?

A

Clients creates make real time changes to the appearance of the user interface, especially forms
Client, scripts execute on the client-side

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11
Q

What is a UI policy?

A

A UI policy is a rule that is applied to a form or a list to dynamically change information on the form itself

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12
Q

What’s the difference between Data policy in UI policy?

A

UI policies are only enforced on data, entered into a form or list (passing through the UI). Whereas data policies are applied to all data entered into the platform: form (UI), import sets, or web services. 

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13
Q

Where does data policy runs and how you how can you change it?

A

Data policy execute server side, it can. I also run as a UI policy client side by setting the value of its Use as UI policy on client attribute to true. 

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14
Q

What are UI actions?

A

User interface actions add buttons, links, and context menu items on forms and lists, making the UI, more interactive, customizable, and specific to user activities 

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15
Q

Where can UI actions execute?

A

user interface actions can execute the client side and/or server side depending on the client check box selection. If this field is not selected, it will execute server side only.

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16
Q

What are business rules?

A

A business rule is a server side script that is configured to run when a record is displayed, inserted, updated, delete it, or when a table is queried

17
Q

When can business rules be executed?

A

They can be set to run before or after the database action has occurred

18
Q

What should you do before scripting a business rule?

A

You should consider whether you can accomplish the same goal, in Flow designer 

19
Q

What’s the difference between UI policies and business rules?

A

Unlike UI  policies, business rules are not real time
They do not monitor fields on a form
They monitor records as they are inserted or uploaded

20
Q

What do you configure to instruct feuds how to behave on a form when a UI policy is triggered?

A

UI policy action