Plan for Upgrades and Retirement

Question 1

What factors should be considered when deciding whether to upgrade or retire existing computer hardware?

Answer 1

Age of the computers, performance, cost of upgrading compared to replacement, and the availability of facilities for refurbishment and storage.

Question 2

What are some key considerations for upgrading software on user workstations?

Answer 2

Upgrading applications to new versions requires more planning and testing than applying simple updates.

Question 3

What is the focus of the “Retirement” phase in the device lifecycle?

Answer 3

Safely and efficiently removing a system from production when it is no longer useful.

Question 4

What logistical factors should be considered during the retirement phase?

Answer 4

Minimizing user disruption during computer pickup, preparing computers for resale (including data wiping), managing inventory and paperwork, and handling packing and shipping.

Question 5

What should be done with sensitive information on hard drives of retired computers?

Answer 5

Ensure that sensitive data is securely removed before the device leaves the organization, using appropriate software tools or hardware solutions.

Question 6

What factors should be considered regarding the value of retired equipment?

Answer 6

Residual or resale value for accounting purposes, potential for charitable donations, and tax implications.

Question 7

What challenges and considerations are associated with BYOD device retirement or unenrollment?

Answer 7

Balancing the need to remove organizational data with protecting the user’s personal information. Selective wiping of applications and data may be necessary.

Question 8

What is a crucial step before allowing BYOD devices to access organizational resources?

Answer 8

Informing users about the organization’s policies regarding data removal and device wiping upon retirement or unenrollment.