Phlebotomy Ch 8 Flashcards
T/F A patient must be registered before specimen collection can take place.
True
List the identity info required.
Patients ID includes: Full name, date of birth, and proof of ID.
T/F Patient specific identifier is typically assigned & will appear on test request and specimen labels.
True
Who requests lab tests?
Typically by a physician or other other qualified health care worker (e.g. nurse practioner).
Can certain rapid tests be purchase and performed at home by consumers?
Yes
T/F Blood specimens may be requested by law enforcement officials
True
What is important to pay attention on manual requisitions?
The type of tests ordered. What tubes to use and order they should be in.
What does LIM stand for in Shared Health’s website?
Lab Information Manual
What is done in step 1: Receive, Review & Accession Test Request?
- Receive the test request
- Review the requisition
a. Check to see that all required info is present & complete
Make certain request matches labels
Resolve any problems or discrepancies with provider
Verify tests to be collected & time & date of collection
Identify diet restrictions or other special circumstances
Determine test status & collection priority - Accession the test request
What is done in step 1: Receive, Review & Accession Test Request?
- Receive the test request
- Review the requisition
a. Check to see that all required info is present & complete
b. Make certain request matches labels
c. Resolve any problems or discrepancies with provider
d. Verify tests to be collected & time & date of collection
e. Identify diet restrictions or other special circumstances
f. Determine test status & collection priority - Accession the test request
In step 2: Approach, Greet, & Identify the Patient, what do you do if the patient’s physician or clergy is there?
Don’t interrupt physicians & clergy.
If there is a doctor or clergy in the room if its not stat or timed collection go to your next patient and let them know you will be back – its their personal health is private.
In step 2: How do you approach the patient?
Use bedside manner to gain the patient’s trust & confidence to put them at ease
Note: ALWAYS use professional tone and best bedside manner you represent our profession to this patient. They way you approach sets the tone of the whole interaction ALWAYS be polite especially if they are on edge that you are about to poke them
In step 2: Approach… etc what do you look for in the room?
- Look for signs containing patient info
- Scan the room for sharps containers, obstacles, & IVs
Example: Signage usually on the door or above the head of the bed (Ex: additional precautions, or no blood draw/blood pressure on a certain arm)
In step 2: Approach… etc what do you do if family and visitors are there?
Ask family & visitors to step out, but use your discretion while following facility protocol if they wish to stay
Note: Also, depends on how comfortable you are if there is visitors in the room you can proceed or ask them to step out till you are done in a polite manner
In step 2: Approach… etc what do you do if the patient is not in their room?
Document if patient is unavailable
Notify nursing unit if you can’t find the patient – they will usually help you or ask you to come back
In step 2 Approach…. Identify, etc. how do you do the identification check?
Verify name & date of birth
Check ID band
Be aware of bands from other facilities or for other purposes
Use three-way ID: patient’s verbal ID statements, ID band, & visual comparison of label with ID band
Be aware of ID situations requiring extra care, for example, common names
Notify nurse of ID discrepancies
If missing ID, check ankle, avoid using bands found elsewhere in the room, follow institutional protocol
In step 2, what if the ID band is not on the patient but is on the bedside table?
The band MUST be on the patient – if its on the bedside table or in patients pocket this is inadequate, and you must notify a nurse for further ID of patient
If the patient is missing their ID band again always check with nurse to put on a new band so you can proceed
In step 2, what do you do if there is a discrepancy?
If there is any discrepancy with name spelling, PHIN number incorrect or DOB check with nurse before proceeding
In step 2, how do you approach a sleeping or unconscious patient to ID them before venipuncture?
- Wake sleeping patients gently to obtain identification & consent. ALWAYS wake patients up you never want to poke someone sleeping
- Ask relative or nurse to identify unconscious patients, be aware they may hear you & feel pain. ALWAYS talk to the patient as you normally would like letting them know you are just about to poke them etc.
How do you handle unidentified ER patients?
Unidentified ER patients is common, and they get assigned a temporary ID – most cases there will be always a nurse/HCP with the patient
How are babies identified?
Neonates – ID band is usually on their leg and information on the neonatal isolette or incubator (although that alone can not be used to ID a baby)
Sometimes you have a baby that doesn’t have a name yet so will be Infant Smith. So it is important to also check moms information but always follow your facility policy
And if they are twins or triplets it will be Infant Smith A or infant Smith B. It is very important to take special care or have someone else collect the second baby as they might not need the same treatments and could have different results.
In step 3: Explain the procedure and obtain consent, what is part of informed consent?
You must always determine that the patient understands what is about to take place and obtain permission before proceeding. This is part of informed consent, even if they have had their blood drawn before.
In step 3: Explain the procedure and obtain consent, what if the patient objects?
Patient objections – usually inpatients as they are unaware of multiple tests being ordered and the frequency.
Usually a little reminder that the physician ordered the tests and is waiting for results to provide care usually does the job
BUT never badger – ask again once you have told them and if they truly refuse (they have the right) make a note and notify physician or nurse
In step 3, what if the patient is being difficult?
Difficult patients – you never know what patients are going through, try to maintain a positive manner.
Sometimes patients aren’t having a good day so if you get that sense just remain professional and treat the patient in a caring manor