PESTLE and the External Enviroment Flashcards

1
Q

What is the external environment?

A

The external environment is concerned with the competitive environment in which the business operates and the wider business environment.

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2
Q

What are the first 3 elements of PESTLE?

A
  1. Political factors - Government social/economic policies and Extent of government intervention.
  2. Economic factors - Business cycle, income levels, interest rates, exchange rates, level of inflation, level of unemployment, membership of the EU.
  3. Social factors - Demographic factors, Ethical issues, the impact of pressure groups, influences of different stakeholders and changing lifestyles.
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3
Q

What are the second 3 elements of PESTLE?

A
  1. Technological factors - New products, New processes, Impact on change and Costs of change.
  2. Legal factors - Legislation
  3. Environmental factors - Environmental issues and fair trade.
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4
Q

What is meant by Businesses and the External Environment?

A

Businesses want demand to be high and costs to be low. But this depends on external factors (everything outside the business that affects it).

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5
Q

What are market conditions?

A

Market conditions is a term that describes a wide range of factors affecting the market. These factors influence the cost faced by businesses and the demand for their products.

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6
Q

How does Labour supply affect a business?

A

When unemployment rates are high, there is a good supply of labor. Businesses can hire staff easily and won’t have to pay high wages, meaning costs can be kept low. Also, people in work will be extra productive to protect their jobs.

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7
Q

What could a low rate of employment mean and how could that affect a business?

A

A low rate of employment could mean that there is a shortage of labor. The people available for employment might not have the skills needed for the role so they will need training. This can increase costs for the business

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8
Q

How can income affect a business?

A

The state of the economy affects demand and costs.

Low incomes mean that people have less money to spend on products so demand decreases. In a recession, businesses need to reduce costs e.g with wage cuts and redundancies to decrease labor costs.

In an Economic boom, wages rise and more people are unemployed. This may lead to greater costs due to the increased wages. On the other hand, higher incomes mean that people have more money to spend, increasing demand for products. The increase in demand leads to increased production costs in supplying more products.

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9
Q

How can changing incomes affect products?

A

With a normal good when income rises demand rises.

With an inferior good when income rises demand falls.

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10
Q

What is an inferior good?

A

An inferior good is any good of poor quality. When income rises the demand for an inferior good falls.

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11
Q

Why might an inferior good not always fall in demand when incomes rise?

A

Because it isn’t always easy to tell what products are inferior/normal as it is subjective and others view different products differently.

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12
Q

What is a normal good?

A

A good where the demand rises when income rises.

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13
Q

Why are do some normal goods rise in demand much more than others when income rises?

A

This is because some normal goods are more income elastic than others. Meaning that some products experience a much higher change in demand with a change in income. This applies mainly to luxury products such as holidays, going out to eat at a restaurant and things like nightclubs. Where if income rises there is likely to be a massive rise in demand for these products. However other normal goods can be relatively inelastic for example convenience goods like milk and bread will experience a small change in demand with a change in income.

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14
Q

What can employment rates rising mean for a business?

A

Employment rates rising can force up wage rates to attract employees, causing costs to rise.

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15
Q

How can seasonal demand and supply affect a business?

A

Where there are variations in demand and supply throughout the year. This is called seasonality.

Weather and holidays such as Christmas produce variations in demand. Hot weather creates demands for ice lollies, paddling pools, and air conditioning units.

The supply of some products also varies, for example, more strawberries are available in the summer, which would reduce costs for a shop selling strawberries.

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16
Q

What is the consumer price index?

A

Inflation percentage of low how much prices are rising by.

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17
Q

What effect does inflation have on a business?

A

Businesses like little bits of inflation to raise their prices in little bits to gain higher revenue.

They don’t like it going up by large amounts as the price of their own raw materials will go up, increasing their costs.

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18
Q

What is real income?

A

Real income is income taking into account inflation.

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19
Q

What does the economic climate chart illustrate?

A

That when incomes rise, expenditure rises, therefore output rises leading to employment rising ( which can mean that more people are employed and also employees are working more hours). - This occurs when there is an economic boom.

That when incomes fall, expenditure falls, therefore output falls leading to employment falling. - This occurs when there is a recession.

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20
Q

What is a competitive market?

A

Where there is a large number of sellers, selling reasonably similar products at similar prices.

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21
Q

What is perfect competition?

A

Perfect competition is where all firms compete on an equal basis. Their products are very similar and they all charge a similar price.

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22
Q

How can competition affect a business?

A

Competition means that businesses need to keep costs low to keep prices low otherwise, demand will be taken by the competition. However, they also need to keep a high quality of product to keep a good level of demand.

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23
Q

How does the competition affect a business in an oligopoly?

A

In an oligopoly, a small number of large firms dominate the market and charge similar prices. For a business to get ahead they will focus on marketing and brand image to increase demand, so marketing costs will be high.

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24
Q

What is a monopoly and what does it mean in terms of competition?

A

A monopoly is where one business has complete control over its market. There is no competition. A business with a monopoly can increase its prices without much concern on the demand decreasing, and they are able to keep market costs low.

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25
Q

How does competition amongst suppliers affect a business?

A

Competition amongst a business’s suppliers can reduce cost for the business, e.g if the price of its raw materials decreases.

26
Q

What do interest rates affect and how are they calculated?

A

Interest rates affect the cost of borrowing and the return on savings. The interest rate is a fee paid for borrowing. It is calculated as a percentage of the amount borrowed.

27
Q

How do interest rates directly affect a business?

A

A fall in interest rate means a decrease in the cost of borrowing for business. A rise in interest rates lead to an increase in the cost of borrowing - this may limit a business’s investment opportunities.

28
Q

How do interest rates affect customer spending?

A

High-interest rates mean most consumers have less money to spend. People with existing borrowing (like mortgages) have to pay more money back in interest, so they have less disposable income, and so market demand goes down. People might also decide to take advantage of the interest earned on savings, reducing demand. Low-interest rates mean consumers have more disposable income and there is less reward for saving, so demand goes up.

29
Q

What is disposable income?

A

The money left over after essential payments like tax

30
Q

What do the effects of interest rates on demand depend on?

A

It depends on the product. Products that require borrowing e.g cars, houses, kitchens and higher-end consumer electronics are more sensitive to interest rate changes. When interest rates go up significantly, firms change strategy to diversify away from these goods and cheaper ones. The housing markets demand is particularly sensitive to a change in interest rates.

31
Q

How does demand in the economy being too low (Political factor) affect a business?

A

The government will try to increase it. To do so they will cut taxes so people have more to spend, and increase their spending in the economy. For example, by raising benefits. Central banks (e.g The Bank of England), will reduce interest rates to cut mortgage payments and increase disposable income.

32
Q

How does demand for the economy being too high (Political factor) affect a business?

A

The government will try to reduce demand. To do so they will raise taxes so people have less money to spend and cut government spending. Central banks increase interest rates to raise the cost of borrowing, reducing disposable income reducing demand.

33
Q

How can the government influence demand for particular products without legislation.

A

They could use taxes. For example, to reduce carbon emissions, road tax and low emissions and fuel-efficient cars has been reduced, and road tax on high emission vehicles has increased. Increased taxes in products leads to reduced demand, as people will try to find cheaper alternatives.

34
Q

What is demographic change?

A

Demographic change is where the structure of a population changes over time in terms of age, sex and race.

35
Q

Why is demographic change important to a business?

A

Demographic change is important to a business because it has an impact on demand for products. Different demographics of consumers tend to buy different things, so businesses need to adapt to the amount and type of products they are producing.

36
Q

State and explain a demographic factor to do with workers that affect costs.

A

The supply of workers affects business costs.

-An ageing population means that a smaller percentage of the population are working age. This may result in the supply of workers decreasing. Businesses may have to increase wages to attract workers, which will result in increased costs.

37
Q

Explain how a business may overcome the problem of an ageing population.

A

The business could attract elders to work - this is becoming more and more common(‘Increasingly’ - as Mr Hunt says!) as the elder’s market is expanding. They could increase wages to attract workers. They could look overseas.

38
Q

How can immigration rates affect a business?

A

Immigration levels impact the supply of workers. If lots of working-aged people are migrating into the country, then the supply of the workers will increase. This can drive wages down and decrease business costs.

39
Q

How do divorce rates changing affect a business?

A

If divorce rates rise both parents will be working, meaning there is more people working. It will also mean that more housing is needed as they will live separately cause the housing market to grow. If both parents are working then the childcare market will grow as children need childcare.

40
Q

Explain how the rising age of mothers affects a business.

A

Older mothers are more likely to be in senior positions, with the rising age of mothers more senior employees will be taking maternity leave, creating a problem of temporary replacement for businesses. It will also mean that mothers have a higher income when buying baby products which will mean that they have more to spend, or more disposable income which will benefit the baby product market.

41
Q

How would Brexit affect a business?

A

Brexit will limit migration which will mean that businesses won’t be able to recruit employees from overseas as easily.

42
Q

How does a rise in exchange rates affect a business?

A

Value of the pound rises, the price of UK exports rises so the business will sell less, but the cost of imports will fall saving costs for a business.

43
Q

How does a fall in exchange rates affect a business?

A

Value of the pound falls, so the price of UK exports falls allowing the business to sell more, the price of imports rises increasing costs for a business.

44
Q

How does the environment affect a business in terms of customers?

A

Customers are now increasingly concerned with the effect that their purchasing has an effect on the environment. This has forced businesses to consider their impact on the environment and do something about it.

45
Q

State how a business may pollute the environment through the production process.

A

Businesses may pollute the environment through traffic when transporting raw materials and finished goods, through dumping waste in waterways and seas and through burying or burning waste. Packaging creates a large amount of landfill waste and many businesses use up resources in an unsustainable way.

46
Q

How does the environment affect businesses in terms of the government’s legislation?

A

Governments legislation forces businesses to deal with environmental concerns such as pollution levels. Businesses may need to put a plan in place to control and measure their progress in meeting pollution targets, which will cost businesses money. If businesses fail to abide by the environmental legislation set by the government they will be fined massively, increasing costs.

47
Q

How can a business improve its environmental impact?

A

For a business to minimize its impact on the environment it can try being more sustainable by replacing resources as they use them or use sustainable/recycled materials. A business can adapt its production process to make it cleaner, or use renewable energy sources.

48
Q

Why is ethical behaviour a concern for businesses?

A

Because the ethicality of business behaviour is increasingly becoming a major concern for consumers.

49
Q

What is ethical behaviour for a business?

A

Business ethics are concerned with businesses behaving in a morally correct way or in a sociably acceptable way.

50
Q

How have businesses combatted ethical concerns in terms of paying suppliers?

A

Businesses have started to implement fair trade policies when purchasing from suppliers. This means that the business pays higher and fairer prices for products (especially those from less developed countries) with the aim of improving the living standards of their supplier’s employees. Obviously this will increase the cost of the business; however, it also gives them a unique selling point.

51
Q

How does the way in which a business treats its workers affect it?

A

If a business is seen to treat its workers poorly, demand can drop. This is because consumers are increasingly caring more about how companies treat their workers.

52
Q

How can acting ethically be beneficial for a business?

A

A business that is seen to be ethical will have a great reputation with customers, so demand for the products can be high even if they are more expensive than rival products.

53
Q

How can technological advances affect a business’s production?

A

Technological advances have meant that production is far more capital intensive.

54
Q

How do businesses use technology to increase demand for their products?

A

Many companies use technology to gather information about the lifestyles of their customers and the products that they buy or are likely to buy. This helps them to make sure that promotions are targetting the right people and stand a better chance of increasing demand for the products.

55
Q

How do businesses use social networking sites?

A

Businesses use social networking sites to find out more about their customer’s likes and dislikes. So that they can act on that information accordingly.

56
Q

How do technological advances save business costs in terms of advertising?

A

Companies can target their advertising specifically at the people who are likely to buy their products. This is cheaper than advertising to everyone saving costs whilst also being just as likely to increase demand.

57
Q

In terms of production state the advantages and limitations of technological advances.

A

New technology can improve production efficiency lowering costs. But it comes with an expensive setup cost. It can also take jobs of workers, leading to redundancies. This is an ethical issue that could impact negatively on the reputation of the company, which may affect demand.

58
Q

State how online technological advances have benefitted businesses.

A

They have allowed businesses to use E-commerce and M-Commerce opening new markets and allowing businesses to reach new customers.

59
Q

State how legislation may affect a business.

A

Businesses are forced to comply with legislation and don’t have freedom of choice limiting them in decision making.

60
Q

State four types of legislation that may affect a business.

A
  • National minimum wage
  • Environmental legistlation
  • Age limits
  • Planning legistlation
61
Q

State 3 more types of legislation that may affect a business

A
  • Discrimination/Equality legislation
  • Consumer Protection Legislation
  • Gm crops legislation