Performance Management Flashcards
What is the definition of Management by objectives?
Involves both managers and employees collaboratively setting individual employee goals that contribute to the achievement of broader business objectives.
What are the 3 advantages of Management by objectives?
- Employees may gain a sense of achievement if they reach their individual goals, improving motivation.
- Collaboration between managers and employees when setting objectives can foster positive workplace relationships
- Promotional opportunities may arise for employees who consistently achieve their objectives.
What are the 3 disadvantages of Management by objectives?
- Employees may take harmful shortcuts in their work in order to achieve their objectives, which can negatively impact progress towards overall business objectives
- Failure to achieve personal objectives may be demoralizing.
- Training courses provided to address employee weaknesses can increase business expenses
What is the definition of Performance appraisals?
Involve a manager assessing the performance of an employee against a range of criteria, providing feedback, and establishing plans for future improvements.
What are the 3 advantages of Performance appraisals?
- Communication between managers and employees during one-on-one reviews can improve workplace relationships.
- Employees who demonstrate strong performance may be recognized for promotional opportunities.
- Increased communication between employees and managers can provide employees with clear direction on how to improve their performance.
What are the 3 disadvantages of Performance appraisals?
- Employees may lose motivation if they receive multiple poor performance appraisals.
- This process can be time consuming as managers individually review each employee’s performance
- Staff who perform well may desire a promotion or financial reward, increasing the business’s expenses.
What is the definition of Self-evaluation?
Involves an employee assessing their individual performance against a set of criteria.
What are the 3 advantages of Self-evaluation?
- The employer can gain insight into an employee’s understanding of their own strengths and weaknesses and assign work accordingly
- Employees may be empowered to improve performance, as they are directly involved in their own performance management.
- Self-evaluation can save managers time, as employees evaluate their own performance.
What are the 3 disadvantages of Self-evaluation?
- Employees may underestimate or exaggerate their own skills, therefore the evaluation may not be reliable and accurate.
- If employees are dishonest, the self-evaluation process can be a waste of time.
- Training courses provided to address employee weaknesses can increase business expenses.
What is the definition of Employee Observation?
Involves a range of employees from different levels of authority assessing another employee’s performance against a set of criteria.
What are the 3 advantages of Employee Observation?
- Where an employee is unaware they are being observed, this allows for an accurate analysis of an employee’s performance.
- Staff who receive positive performance reviews may be considered for promotional opportunities.
- Employees that are observing others may identify the strengths of other employees and then mimic this behavior.
What are the 3 disadvantages of Employee Observation?
- Results may be misleading if employees are aware they are being evaluated, as they may only work harder in the presence of an observer.
- Employees may feel stressed if they are made aware that they are being observed, leading to poorer performance.
- Making other staff assess an employee’s performance can disrupt their normal workflow and business productivity.
