Performance Management Flashcards
1
Q
What is a control chart?
A
- used in statistical quality control (SQC)
- used to plot a comparison of actual results by batch or other suitable constant interval to an acceptable range
- show whether there is a trend toward improved quality conformance or deteriorating quality conformance
2
Q
What is a pareto diagram?
A
- used to determine the quality control issues that are most frequent and often demand the greatest attention
- demonstrates the frequency of defects from highest to lowest frequency
3
Q
What is a fishbone diagram?
A
- cause and effect diagram
