Performance Managemen

Question 1

What is the process of appraisal?

Answer 1

Identify specific performance appraisal goal
Establish performance standards with employees
Mutually set measurable goals
Measure actuak performance
Compare actual performance with standards
Discuss the appraisal with employee
If necessary, initiate corrective actions

Question 2

What is the MBO process?

Answer 2

Initial meeting
Drafting of objectives
Approval and review of manager
Action planning
Periodic review
Performance appraisal

Question 3

What are the type of objectives?

Answer 3

Routine work
Problem solving
Innovative
Personal development

Question 4

What are the common appraisal errors?

Answer 4

Halo effect
Strictness, leniency 
Central tendency
Sequencing effect
Recent behaviour bias 
Personal bias

Question 5

How do supervisors prepare for appraisal interview?

Answer 5

Gather data
Prepare subordinate
Choose time and place

Question 6

How should supervisors conduct the appraisal?

Answer 6

Be direct and specific
Do not get personal
Encourage employee to talk
Do not beat around the bush

Question 7

What is the aim of performance management?

Answer 7

Improve poor performance

Continue good performance