Counselling Flashcards
1
Q
What Are the types of problems that require counselling
A
Internal (workplace)
External (outside)
2
Q
What is the 5D counselling process?
A
Develop the relationship Define the problem Determine goals Decide plan of action Do follow up
3
Q
What are the counselling skills?
A
GELCER
POLQ
4
Q
What is counselling
A
Process of interrelating to help employee cope better
5
Q
What are the benefits of counselling
A
personal development
benevolence (goodwill)
improved corporate identity
maintain company assets