Change Management Flashcards
1
Q
What are the causes for resistance to change
A
FL3ESHR3
2
Q
What is the change process
A
Unfreeze
Change
Re freeze
3
Q
What are the ways to overcome change?
A
PEN. FC Partcioatoon Education and communication Negotiation Facilitation and support Coercion
4
Q
What are the levels of change
A
1st order
2nd order