Performance Appraisal

Question 1

Which one of the following terms refers to the process of evaluating an employee’s current and/or past performance relative to his or her performance standards?

Answer 1

Performance appraisal

Question 2

The primary purpose of providing employees with feedback during a performance appraisal is to motivate employees to __

Answer 2

Remove any performance deficiencies

Question 3

All of the following are reasons for appraising an employee’s performance EXCEPT

Answer 3

Creating an organizational strategy map

Question 4

In most organizations, who is primarily responsible for appraising an employee’s performance?

Answer 4

Employee’s direct supervisor

Question 5

What is the first step of any performance appraisal?

Answer 5

Setting work standards

Question 6

What usually occurs when employees rate themselves for performance appraisals?

Answer 6

Ratings are higher than when provided by supervisors

Question 7

Which one of the following terms refers to the process of allowing subordinates to rate their supervisor’s performance anonymously?

Answer 7

Upward feedback

Question 8

Which one of the following terms refers to a performance appraisal based on surveys from peers, supervisors, subordinates, and customers?

Answer 8

360-degree feedback

Question 9

Supervisors should provide employees with feedback, development, and incentives necessary to help employees eliminate performance deficiencies or to continue to perform well

Answer 9

True

Question 10

The HR deparment monitors the performance appraisal system, but it is typically not involved in rating employees

Answer 10

True

Question 11

In order to ensure that performance appraisals are effective, Felicia, a line supervisor, should make sure to schedule a feedback session to address each subordinate’s performance, progress, and future development plans

Answer 11

True

Question 12

Which one of the following is the easiest and most popular technique for appraising employee performance?

Answer 12

Graphic rating scale

Question 13

Rolf, the supervisor of the manufacturing department at a computer firm, is in the process of evaluating his staff’s performance. He has determined that 15% of the group will be identified as high performers, 20% as above average performers, 30% as average performers, 20% as below average performers, and 15% as poor performers. Which performance appraisal tool has John chosen to use?

Answer 13

Forced distribution

Question 14

Which term refers to ranking of employees from best to worst on a trait or traits, choosing highest than lowest until all are ranked?

Answer 14

Alternation ranking

Question 15

Management by objectives requires a manager to set specific measurable, organizationally relevant goals with each employee and then periodically discuss the employee’s progress toward these goals

Answer 15

True